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  • All HBS Web  (3,581)
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  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

overarching goals such as enhanced productivity. What does it mean for businesses and the government—in their own spheres and together—to be strategic View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

have to be in sync with the government, and by that I mean national, provincial, and local. Without government support you will fail. Q: Any words View Details
Keywords: by Deborah Blagg
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

argued, the company was "involved in every aspect of the operation"-from how many rides drivers had to accept in an hour to how they had to interact with customers. Two separate class-action lawsuits against Uber View Details
Keywords: by Michael Blanding; Service; Technology
  • 08 Sep 2011
  • What Do You Think?

What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?

the Starbucks experience? Is Apple's biggest challenge that of replacing Steve Jobs or is it that of resisting the inevitable pressures from competition and Wall Street? Just... View Details
Keywords: by James Heskett; Computer
  • 29 Apr 2015
  • Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

line—if this had been our own retirement fund or our kids' college fund—I don't know if we would have necessarily had the conviction to stick with it," says Singhal. (She and Higgins now View Details
Keywords: by Michael Blanding; Financial Services
  • 25 Apr 2019
  • Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

they already knew from a roster of names and photos. Researchers randomly assigned participants to teams and work stations in a large open space... View Details
Keywords: by Danielle Kost
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use View Details
Keywords: by James Heskett; Technology
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

(Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Many elite companies already use their building’s efficiency or grandeur to send a signal to customers View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

care system into a consumer-driven model. What, in a nutshell, are the advantages to your proposal? And the risks? Herzlinger: The pros of consumer-driven health care: Unlike today's cookie-cutter insurance... View Details
Keywords: by Martha Lagace
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

target, rather than targeting an arbitrary number. Devising this number means finding just the right balance in the inevitable compromise the firm has to make between increasing the target size to reduce the potential loss View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

look for how you develop, you have to look for how you promote. For the heads of these functions, all the cues you give and all the metrics you put out for them should be aligned around these four [roles.]... View Details
Keywords: by Carmen Nobel
  • 27 Apr 2015
  • Lessons from the Classroom

Leadership Lessons From Outer Space

Virts replied. Regarding what it's like to work with an internationally diverse team in close quarters, Virts indicated that it's a matter of character and attitude. "The... View Details
Keywords: by Carmen Nobel; Aerospace
  • 24 Sep 2024
  • Research & Ideas

Why Small Businesses Deserve More Credit

these firms.” You Might Also Like: Reading the Financial Crisis Warning Signs: Credit Markets and the 'Red-Zone' What Does the Failure of Silicon Valley Bank Say About the State View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

corporations, which makes no sense today because we want doctors and hospitals to work seamlessly as an integrated practice. Another example is physician certification by state, which View Details
Keywords: by Roger Thompson; Health
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

For the most part, this requires management to look closely at the roles of various parts of the business and alter the way employees interact. Increasing the pace View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 02 Sep 2014
  • Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

that the share of total household income from self-employment versus outside wages increased 16 percent. That is, these new businesses were successful enough to contribute significantly to household income. "The newly self-employed... View Details
Keywords: by Carmen Nobel; Health
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

action outweigh the potential benefits of inaction, they cannot be expected to act. Breakthrough negotiators thus work to channel the flow and pace View Details
Keywords: by Michael Watkins
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

investments—and make hard choices, often under pressure, since delay frequently means loss of a competitive edge. They work collaboratively, since critical decisions usually... View Details
Keywords: by David A. Garvin
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

Working Knowledge about these issues. Sean Silverthorne: The draft of your paper with Koleman Strumpf came out almost three months ago, and caused quite a stir both inside the... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

identity—in the face of disruptive events. The key thing to understand is that more than being a small extension of the product line, offering an uncoated product could change the company's entire market... View Details
Keywords: by Garry Emmons
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