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  • 11 Jan 2011
  • First Look

First Look: Jan. 11

themselves. The authors offer what they call the three imperatives for every manager who seeks to avoid this stagnation: Manage yourself. Who you are as a person, the beliefs and values that drive your... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2007
  • Lessons from the Classroom

Teaching the Next Generation of Energy Executives

You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

Positive By: Goranson, Amelia, Ryan S. Ritter, Adam Waytz, Michael I. Norton, and Kurt Gray Abstract— In people’s imagination, dying seems dreadful; however, these perceptions may not reflect reality. In two studies, we compared the affective experience of View Details
Keywords: Sean Silverthorne
  • October 10, 2019
  • Article

The Case for the Public Option Over Medicare for All

By: Regina E. Herzlinger and Richard Boxer
How can the United States better control its health care costs and quality and still achieve universal coverage? The strongest choice is not Medicare for All, which would eliminate private insurance; it’s the public option, which would allow people to choose from... View Details
Keywords: Universal Health Coverage; Public Option; Medicare; Health Care and Treatment; Insurance; Cost Management; Quality; United States
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Herzlinger, Regina E., and Richard Boxer. "The Case for the Public Option Over Medicare for All." Harvard Business Review Digital Articles (October 10, 2019): 2–5.
  • 09 Sep 2010
  • Working Paper Summaries

Boundary Spanning in a For-Profit Research Lab: An Exploration of the Interface Between Commerce and Academe

Keywords: by Christopher C. Liu & Toby E. Stuart; Biotechnology
  • March 2021
  • Article

Last Place Aversion in Queues

By: Ryan W. Buell
This paper documents the effects of last place aversion in queues and its implications for customer experiences and behaviors as well as for operating performance. An observational analysis of customers queuing at a grocery store, and four online studies in which... View Details
Keywords: Behavioral Operations; Queues; Reference Effects; Last Place Aversion; Transparency; Customers; Behavior; Satisfaction; Service Operations
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Buell, Ryan W. "Last Place Aversion in Queues." Management Science 67, no. 3 (March 2021): 1430–1452.
  • September 2, 2020
  • Article

What Really Prevents Companies from Thriving in a Recession

By: Ranjay Gulati and Mark Wiedman
Even in the best of times, many companies fail to fund and staff new opportunities. As decades of research have shown, leaders fear threats to their status and power and so become attached to existing businesses and budgets, regarding them as entitlements and as a... View Details
Keywords: Recessions; Resource Allocation; Budgets and Budgeting
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Gulati, Ranjay, and Mark Wiedman. "What Really Prevents Companies from Thriving in a Recession." Harvard Business Review Digital Articles (September 2, 2020).
  • 25 Jan 2022
  • Blog Post

Feeling Seen: What to Say When Your Employees Are Not OK

Maybe it goes without saying that the past two years have been stressful for employees. But new research suggests managers should say it anyway. That’s because verbally acknowledging someone else’s feelings, especially negative ones, can... View Details
Keywords: All Industries
  • 11 Oct 2017
  • Research & Ideas

The House Wants to Squelch Voices of ‘Small’ Shareholders. Research Shows Those Voices Matter.

relatively smaller shareholders.” Under the CHOICE Act, shareholders would not be able to submit proposals unless they owned at least 1 percent of a company’s shares, period. For America’s largest firms that rule change would allow View Details
Keywords: by Carmen Nobel
  • October 2012
  • Article

Giving Time Gives You Time

By: Cassie Mogilner, Zoe Chance and Michael I. Norton
Four experiments reveal a counterintuitive solution to the common problem of feeling that one does not have enough time: giving some of it away. Although people's objective amount of time cannot be increased (there are only 24 hours in a day), this research... View Details
Keywords: Time Perception; Well-being; Volunteering; Prosocial Behavior; Helping; Time Management; Welfare
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Mogilner, Cassie, Zoe Chance, and Michael I. Norton. "Giving Time Gives You Time." Psychological Science 23, no. 10 (October 2012): 1233–1238.
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

the success of the Jordan brand. He discusses how education can break the street-to-jail cycle and why business leaders should give formerly incarcerated people a second chance. Crushed to see his dream job evaporate and fearing that no... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 01 Mar 2024
  • News

3-Minute Briefing: Ilana D. Weinstein (MBA 1995)

making something happen for yourself. Stuyvesant High School was a big influence because it was such a meritocracy. In college I double majored in English literature and psychology. How people are wired was inherently interesting to me.... View Details
Keywords: Edited by Julia Hanna; Photo by Chris Sorensen; search firm; entrepreneurship; hedge funds
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

change and uncertainty, and military frameworks play a foundational part of this training. A significant milestone was achieved in 2001 with the emergence of the Agile Manifesto, foundational principles initially aimed at improving software development. The manifesto... View Details
Keywords: by Euvin Naidoo
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

employee departures. Company officials kept a careful count of departing workers and doled out bonuses to managers based on the number of workers in their groups that left. Managers and workers alike exhibit... View Details
Keywords: by Michael Blanding
  • April 2019 (Revised June 2019)
  • Case

Western Governors University: 10x Vision

By: William R. Kerr and Susie L. Ma
Western Governors University (WGU) was a nonprofit institution of higher education whose online learning model served more than 100,000 students in 2019 and was scaling rapidly. President Scott Pulsipher wanted to expand WGU’s reach to millions more with a plan called... View Details
Keywords: Online Education; Enrollment; Scaling; Higher Education; Internet and the Web; Business Model; Expansion; Growth and Development Strategy; Education Industry; United States
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Kerr, William R., and Susie L. Ma. "Western Governors University: 10x Vision." Harvard Business School Case 819-093, April 2019. (Revised June 2019.)
  • 01 May 2013
  • What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

largely been met (making it) very challenging for younger people to be servant leaders" (Mike Gatliff). Personal characteristics that get in the way of SL include "Ego (that) makes it difficult to 'want to serve'" (Randy... View Details
Keywords: by Jim Heskett
  • Web

A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Company’s Hawthorne Works in Cicero, Illinois. Ultimately, though, many managers and scholars regarded this comprehensive study, the results of which were published in 1939 in the midst of the Great Depression under the title View Details
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

managers exposed to the business case were less inclined to promote a Black candidate than those who weren’t exposed to this messaging. Superficial efforts don’t stick, even if they generate early results Standing up an effective... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • October 1997 (Revised November 1997)
  • Case

NAACP, The

By: James E. Austin, Paul Barese, Stephanie L. Woerner and Elaine V. Backman
In February 1995, the National Association for the Advancement of Colored People (NAACP), the largest civil rights organization in the United States, was in the midst of a crisis. The executive director had been fired due to financial improprieties amid charges of... View Details
Keywords: Crime and Corruption; Capital; Governance Controls; Resignation and Termination; Selection and Staffing; Rights; Leadership; Management; United States
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Austin, James E., Paul Barese, Stephanie L. Woerner, and Elaine V. Backman. "NAACP, The ." Harvard Business School Case 398-039, October 1997. (Revised November 1997.)
  • 05 Jan 2017
  • Blog Post

Crossing the River: The HBS/HKS Joint Degree Program

rigor it deserved. The more time I spent in the social sector, the more I recognized that robust applications of strategy, financial analysis, and enterprise management were underrepresented in the field.  After surveying potential... View Details
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