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- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
distribution of face masks and the promotion of their use, are winning strategies in this battle. As other countries begin to reopen their economies, how can they apply these... View Details
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
built-in advantages. Sharpening Your Skills: Negotiation A collection of Working Knowledge stories offering tips and insights for improving your negotiation skills. Understanding the 'Want' vs. 'Should'... View Details
Keywords: by Sean Silverthorne
- 13 Dec 2006
- Research & Ideas
Improving Public Health for the Poor
model of microfinance to impact the health of the poor, the two shared with him their extensive knowledge on health in developing countries. Out View Details
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
leadership, and strategy of Uber in Super Pumped: The Battle for Uber. Blake J. Harris covers a classic business battle in Console Wars: Sega, Nintendo, and the Battle that Defined a Generation; besides... View Details
Keywords: by Staff
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
host's local knowledge and experience, reinforced by a less-controlled management apparatus, is an invaluable asset for the specific property and should play a key role in the decision-making process for the employees. "What's interesting... View Details
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
executives in his classroom. While they come from countries around the world and from a variety of industries, they share a common characteristic. "They're at a point where it's valuable for them to stop and reflect," says... View Details
- 20 Oct 2009
- First Look
First Look: October 20
and currency crises—is a crucial aspect to making informed managerial decisions. The cases in this book have been designed to give students an appreciation of the critical role View Details
Keywords: Martha Lagace
- 06 Nov 2007
- First Look
First Look: November 6, 2007
way a centralized clearinghouse can fix them, and the effects on market outcomes. In the conclusion we discuss aspects of the experience of the gastroenterology labor market... View Details
Keywords: Sean Silverthorne
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
really do. But some aspects of it are pretty clear. It's proven to be not computing based but communications based. In it computing is going to be subordinated to the communication task. It is going to be... View Details
- 20 Aug 2013
- First Look
First Look: August 20
construction technologies, residential and commercial buildings remain stubbornly energy inefficient. This book looks beyond the technological and material aspects of green construction to examine the... View Details
Keywords: Anna Secino
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
Business School Case 817-088 Hygeia Group: Delivering Quality Care in Nigeria Fola Laoye is the Group Managing Director of Hygeia Group, a Nigerian healthcare insurer and provider, and she is deciding on the optimal View Details
Keywords: Sean Silverthorne
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
Knowledge next month.How can providers compete on value? To do so, they must embrace a series of strategic and organizational imperatives, shown in Figure 5-1. We describe the imperatives in the context... View Details
- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
the product is the whole experience, from start to finish—so driving for two hours in the mountains is a crucial aspect of the product." The case also highlights the distinction between understanding... View Details
- 15 Jul 2008
- First Look
First Look: July 15, 2008
relentless execution—efficient, timely, consistent production and delivery of goods or services—is the surefire path to customer satisfaction and positive financial results. But this is a myth in the View Details
Keywords: Martha Lagace
- 21 Mar 2017
- First Look
First Look at New Research, March 21
challenges that global teams often face as well as strategies that they can employ to foster effective collaboration in those teams. Learning to navigate the challenges associated with global teams is a critical component View Details
Keywords: Sean Silverthorne
- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
role in American life, though such issues are often categorized under social history. But at the very heart of the story lie the institutional changes that paved the way for the rise of a new form View Details
- September 2023 (Revised September 2024)
- Technical Note
Measuring and Managing Social Impact
By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
- 10 Feb 2009
- First Look
First Look: February 10, 2009
discussing a number of questions, including the following: should GAP include environmental and social aspects beyond food safety; what was GLOBALGAP's role outside of Europe;... View Details
Keywords: Martha Lagace
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
They often functioned, as a result, as part of the problem, rather than part of the solution. In the more recent globalization era, the strategies View Details
Keywords: Dina Gerdeman
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
Conference on November 7. Beaulieu's research focuses on many aspects of healthcare—including contracting, quality competition in managed care, and human capital management and performance measurement. At... View Details