Filter Results:
(1,612)
Show Results For
- All HBS Web
(3,245)
- People (19)
- News (661)
- Research (1,612)
- Events (27)
- Multimedia (31)
- Faculty Publications (1,002)
Show Results For
- All HBS Web
(3,245)
- People (19)
- News (661)
- Research (1,612)
- Events (27)
- Multimedia (31)
- Faculty Publications (1,002)
Sort by
- 03 Feb 2009
- First Look
First Look: February 3, 2009
Journal of Interactive Marketing 23, no. 1 (winter 2009): 2-12 Abstract The digital interactive transformation in marketing is not unfolding, as some thought it would, on the model of direct marketing. That... View Details
Keywords: Martha Lagace
- 14 Nov 2006
- First Look
First Look: November 14, 2006
components—culture, systems and structures, resources, and mechanisms for managing stakeholders and the external environment—reinforce one another and support the implementation of the strategy across schools. When Perspective Taking Increases Taking: Reactive Egoism... View Details
Keywords: Sean Silverthorne
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
improves how users visualize information, receive and follow instructions, and interact with products. AccuVein, for instance, uses AR technology that converts the heat signature of a patient’s veins into an image superimposed on the... View Details
Keywords: Carmen Nobel
- 05 Sep 2012
- First Look
First Look: September 5
hospitals and research centers to understand how colocation impacts the likelihood of scientific collaboration. We introduce exogenous colocation and face-to-face interactions for a random subset of biomedical researchers responding to an... View Details
Keywords: Sean Silverthorne
- 09 Nov 2009
- Research & Ideas
Come Fly with Me: A History of Airline Leadership
industry life cycle? Tony Mayo: My research with Nitin Nohria on entrepreneurs, managers, and leaders of the 20th century began with the creation of the Great American Business Leaders database about six years ago. In building the database, we explored the View Details
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
trust in government and support for government services. In Study 2, residents of Boston, Massachusetts, who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city government to address... View Details
Keywords: Sean Silverthorne
- 14 Jul 2015
- First Look
First Look: July 14, 2015
biological antecedents and consequences of unethical conduct-using salivary collection of hormones (testosterone and cortisol). We hypothesized that pre-performance cortisol would interact with pre-performance levels of testosterone to... View Details
Keywords: Sean Silverthorne
- 27 Feb 2013
- Research & Ideas
Sidetracked: Why Can’t We Stick to the Plan?
emotions on unrelated decisions (chapter 2), and the consequences of having an (overly) narrow focus when evaluating information and making decisions (chapter 3). Forces from our relationships are factors that characterize our relationships and View Details
Keywords: Re: Francesca Gino
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details
Keywords: by Martha Lagace
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
productivity, increased response time). Don’t let more than two or three days go without interacting with your direct reports. A regional supervisor who holds office-wide meetings every two or three months should increase the frequency to... View Details
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl, people get real. Fishbowl prides itself in being a “safe space” that allows users to feel comfortable View Details
Keywords: Dina Gerdeman
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
R&D Failures By: Krieger, Joshua Lev Abstract— I analyze project continuation decisions where firms may resolve uncertainty through news about competitors' failures as well as through their own results. I examine the trade-offs and View Details
Keywords: Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
a whole task. We conceptualized the meso-level structures as team scaffolds and found that they embodied the logic of both role and team structures. The team scaffolds enabled small group interactions to take the form of an actual team... View Details
Keywords: Sean Silverthorne
- 18 Feb 2014
- First Look
First Look: February 18
interaction. They spend more time internally, specifically in pre-planned meetings that have more participants from different functions. The complementarity between span of control and the team model of interaction is more prevalent in... View Details
Keywords: Sean Silverthorne
- 17 Aug 2010
- First Look
First Look: August 17
be difficult to implement because of the complex interactions (or failures to interact) among many participants who deal with just one piece of an issue. Finally, solutions to these problems require concurrent actions at several system... View Details
Keywords: Martha Lagace
- 30 Jun 2020
- Book
Capitalism Is More at Risk Than Ever
“The risk is that the market system will collapse or be rejected in favor of a system that will ultimately be much worse for society.” Chapter 9 of the new edition reviews the 10 disruptors, and examines how their interaction has proved... View Details
Keywords: by Martha Lagace
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
think about quality-of-life and how it can be measured and improved, but they have certainly improved the daily experience of billions of consumers when they interact with technology. Although an aspect that's hard to quantify, that to me... View Details
- 23 Aug 2011
- First Look
First Look: August 23
level of debt as a percent of nominal GDP; the interest rate; the inflation rate; the growth rate; and changes in the exchange rate if some debt is owed in a foreign currency. The note discusses how these factors interact to affect... View Details
Keywords: Sean Silverthorne
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
Loyalty In Retail Self-service retail, which started with customers selecting their own merchandise in the 1930s and evolved to modern conveniences including self-checkout lanes, has saved businesses labor costs and customers time. But Alvarez thinks the loss of... View Details
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
Business, Government and the International Economy required course as well as a course on Managing Regulation, Deregulation and Privatization. His research work focuses on privatization and on the interaction between private enterprise... View Details
Keywords: by Martha Lagace