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      • September 2001 (Revised August 2004)
      • Case

      Rapid Rewards at Southwest Airlines

      By: Frances X. Frei and Corey B. Hajim
      Southwest Airlines is well known as the low-fare airline that has achieved ongoing financial success in one of the most financially troubled industries in the United States. Told from the perspectives of two Southwest customers--a frequent flier and a more typical... View Details
      Keywords: Customer Relationship Management; Air Transportation; Service Operations; Service Delivery; Air Transportation Industry
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      Frei, Frances X., and Corey B. Hajim. "Rapid Rewards at Southwest Airlines." Harvard Business School Case 602-065, September 2001. (Revised August 2004.)
      • September 2001 (Revised July 2003)
      • Teaching Note

      Adams Capital Management: March 1999 TN

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Teaching Note for (9-899-256). View Details
      Keywords: Financial Services Industry
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Adams Capital Management: March 1999 TN." Harvard Business School Teaching Note 802-017, September 2001. (Revised July 2003.)
      • August 2001
      • Teaching Note

      CDC Capital Partners TN

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Teaching Note for (9-801-333). View Details
      Keywords: Financial Services Industry; United Kingdom
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "CDC Capital Partners TN." Harvard Business School Teaching Note 802-014, August 2001.
      • August 2001
      • Teaching Note

      Columbia Capital Corporation: Summer 1998 TN

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Teaching Note for (9-899-255). View Details
      Keywords: Financial Services Industry
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Columbia Capital Corporation: Summer 1998 TN." Harvard Business School Teaching Note 802-016, August 2001.
      • August 2001
      • Teaching Note

      Francisco Partners TN

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Teaching Note for (9-200-063). View Details
      Keywords: Financial Services Industry
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Francisco Partners TN." Harvard Business School Teaching Note 202-023, August 2001.
      • August 2001
      • Teaching Note

      University Technology Ventures: October 2000 TN

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Teaching Note for (9-201-043). View Details
      Keywords: Financial Services Industry
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "University Technology Ventures: October 2000 TN." Harvard Business School Teaching Note 202-038, August 2001.
      • August 2001
      • Teaching Note

      Venture Capital Case Vignettes TN

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Teaching Note for (9-801-408). View Details
      Keywords: Financial Services Industry
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Venture Capital Case Vignettes TN." Harvard Business School Teaching Note 802-052, August 2001.
      • August 2001
      • Teaching Note

      Apax Partners and Dialog Semiconductor: March 1998 TN

      By: G. Felda Hardymon, Josh Lerner and Ann Leamon
      Teaching Note for (9-201-044). View Details
      Keywords: Financial Services Industry; Financial Services Industry
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      Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Apax Partners and Dialog Semiconductor: March 1998 TN." Harvard Business School Teaching Note 202-042, August 2001.
      • August 2001 (Revised April 2002)
      • Case

      Strategic Capital Management, LLC (A)

      By: Mark L. Mitchell, Erik Stafford and Todd Pulvino
      Strategic Capital Management, LLC, is a hedge fund that is planning to make financial investments in Creative Computers and Ubid. Creative Computers recently sold approximately 20% of its Internet auction subsidiary, Ubid, to the public at $15 per share. Ubid's stock... View Details
      Keywords: Risk and Uncertainty; Business Subsidiaries; Internet and the Web; Investment Funds; Price; Performance Efficiency; Capital Markets; Auctions; Investment Return; Equity; Planning; Financial Services Industry
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      Mitchell, Mark L., Erik Stafford, and Todd Pulvino. "Strategic Capital Management, LLC (A)." Harvard Business School Case 202-024, August 2001. (Revised April 2002.)
      • August 2001
      • Case

      Strategic Capital Management, LLC (B)

      By: Mark L. Mitchell, Erik Stafford and Todd Pulvino
      Supplements the (A) case. View Details
      Keywords: Risk and Uncertainty; Business Subsidiaries; Internet and the Web; Investment Funds; Price; Performance Efficiency; Capital Markets; Auctions; Investment Return; Equity; Planning; Financial Services Industry
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      Mitchell, Mark L., Erik Stafford, and Todd Pulvino. "Strategic Capital Management, LLC (B)." Harvard Business School Case 202-025, August 2001.
      • August 2001
      • Case

      Strategic Capital Management, LLC (C)

      By: Mark L. Mitchell, Erik Stafford and Todd Pulvino
      Supplements the (A) case. View Details
      Keywords: Risk and Uncertainty; Business Subsidiaries; Internet and the Web; Investment Funds; Price; Performance Efficiency; Capital Markets; Auctions; Investment Return; Equity; Planning; Financial Services Industry
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      Mitchell, Mark L., Erik Stafford, and Todd Pulvino. "Strategic Capital Management, LLC (C)." Harvard Business School Case 202-026, August 2001.
      • July 2001 (Revised December 2001)
      • Case

      American Express Interactive

      By: Lynda M. Applegate
      Follows the protagonist, Sonia Sharpe, as she and her American Express Interactive Team attempt to develop and market an interactive, on-line, corporate travel service in a highly competitive environment. Looks at the possible resources and partnerships a company needs... View Details
      Keywords: Corporate Entrepreneurship; Partners and Partnerships; Growth and Development Strategy; Competitive Strategy; Marketing Strategy; Product Positioning; Applications and Software; Technological Innovation; Global Strategy; Expansion; Information Technology; Vertical Integration; Financial Services Industry; Financial Services Industry
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      Applegate, Lynda M. "American Express Interactive." Harvard Business School Case 802-022, July 2001. (Revised December 2001.)
      • July 2001 (Revised August 2004)
      • Case

      AdNet (A)

      By: Ashish Nanda
      Confronted by a business proposal that is remarkably similar to a project recently financed by a sister office, venture capitalist Monique LeMieux ponders what she should do. View Details
      Keywords: Venture Capital; Ethics; Standards; Financial Services Industry
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      Nanda, Ashish, and Kimberly A. Haddad. "AdNet (A)." Harvard Business School Case 902-024, July 2001. (Revised August 2004.)
      • July 2001 (Revised January 2007)
      • Case

      Lehman Brothers (C): Decline of the Equity Research Department

      By: Ashish Nanda and Boris Groysberg
      This case tracks the rapid decline of Lehman Brothers' equity research department from August 1992, when, beset by declining ranking, low morale, and high turnover, firm management decides to clean house and reinvest in building the department. View Details
      Keywords: Organizational Change and Adaptation; Business or Company Management; Leadership; Human Resources; Financial Services Industry
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      Nanda, Ashish, and Boris Groysberg. "Lehman Brothers (C): Decline of the Equity Research Department." Harvard Business School Case 902-003, July 2001. (Revised January 2007.)
      • June 2001
      • Teaching Note

      Garanti Bank: Transformation in Turkey TN

      By: Rosabeth M. Kanter
      Teaching Note for (9-300-114). View Details
      Keywords: Financial Services Industry; Financial Services Industry; Turkey
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      Kanter, Rosabeth M. "Garanti Bank: Transformation in Turkey TN." Harvard Business School Teaching Note 301-128, June 2001.
      • June 2001 (Revised December 2006)
      • Case

      Role of Capital Market Intermediaries in the Dot-Com Crash of 2000, The

      By: Krishna G. Palepu and Gillian D Elcock
      Set in the context of the rise and fall of the Internet stocks in the United States. View Details
      Keywords: Stocks; Price Bubble; Capital Markets; Investment Banking; Financial Services Industry; Financial Services Industry; United States
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      Palepu, Krishna G., and Gillian D Elcock. "Role of Capital Market Intermediaries in the Dot-Com Crash of 2000, The." Harvard Business School Case 101-110, June 2001. (Revised December 2006.)
      • May 2001 (Revised June 2001)
      • Teaching Note

      Reuters Greenhouse Fund TN

      By: Rosabeth M. Kanter
      Teaching Note for (9-301-012). View Details
      Keywords: Financial Services Industry; Financial Services Industry
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      Kanter, Rosabeth M. "Reuters Greenhouse Fund TN." Harvard Business School Teaching Note 301-107, May 2001. (Revised June 2001.)
      • May 2001 (Revised May 2015)
      • Case

      Compagnie Lyonnaise de Transport (A)

      By: Michael Tushman and Michael J. Roberts
      Describes the issues surrounding the funding of a centralized research service that supports two related divisions. The company has a very decentralized and financially driven culture, and the centralized service is used unequally, setting up a conflict. View Details
      Keywords: Business Divisions; Organizational Culture; Relationships; Conflict Management; Balance and Stability; Transportation Industry; France
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      Tushman, Michael, and Michael J. Roberts. "Compagnie Lyonnaise de Transport (A)." Harvard Business School Case 401-040, May 2001. (Revised May 2015.)
      • May 2001
      • Supplement

      Asian Strategies: Ian Buchanan

      By: Tarun Khanna
      Ian Buchanan, senior VP of Booz-Allen & Hamilton, comments on Sime Darby and the Asian financial crisis. He also discusses the value propositions of different types of business groups in Malaysia. View Details
      Keywords: Financial Crisis; Growth and Development Strategy; Industry Structures; Strategy; Competition; Competitive Strategy; Service Industry; Service Industry; Asia; Malaysia
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      Khanna, Tarun. "Asian Strategies: Ian Buchanan." Harvard Business School Video Supplement 701-805, May 2001.
      • May 2001
      • Supplement

      Korea Stock Exchange

      By: Tarun Khanna
      Features a presentation by In-Kie Hong of Korea Stock Exchange discussing the depth of the crisis, its origin, and its possible resolution in the end. In-Kie Hong addresses a class of MBA students at the Harvard Business School. View Details
      Keywords: Financial Crisis; Financial Markets; Stocks; Financial Services Industry; Korean Peninsula
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      Khanna, Tarun. "Korea Stock Exchange." Harvard Business School Video Supplement 701-806, May 2001.
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