Feedback - Publications - Faculty & Research

01 Dec 1997
News

Growing Together

there isn't the kind of feedback the stock market provides to owners of public organizations," she explains. To address this gap, Herzlinger has developed a four-part process called DADS - which stands for disclosure, analysis,... View Details

Keywords: Marguerite Rigoglioso and Nancy O. Perry

13 Jan 2009
First Look

First Look: January 13, 2009

or services, recruit new business, and provide constructive feedback resulting in product, service or process improvements. Employee/owners recruit talent to an organization while also providing ideas for new or improved products,... View Details

Keywords: Martha Lagace

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

resources, and performance feedback on the most critical elements of the supplier relationship. Partnering With The Community Companies, such as telecommunications and utilities, whose prices and operations are regulated to some extent by... View Details

Keywords: by Robert S. Kaplan & David P. Norton

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

whole idea of a 360 evaluation is very useful. Then you get feedback on some of these softer things that people are learning to do and you find out how well they're coaching. So it seems to me that the only possible evaluation is within... View Details

Keywords: by Sean Silverthorne

01 Apr 1998
News

World Class Learning

to translate their thoughts into English are at a distinct disadvantage in this situation. Without such feedback mechanisms in place, say administrators such as Pat Light, the School would miss important clues. "Some years back," she... View Details

Keywords: Eileen K. McCluskey

Publications