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      • March 1992 (Revised October 1994)
      • Case

      AT&T Consumer Products

      By: Joseph L. Badaracco Jr.
      Describes the factors AT&T Consumer Products managers considered in deciding whether to locate a new plant for telephone answering machines in the United States, Asia, or Mexico. Describes in depth the restructuring of AT&T during the 1980s, the competition facing its... View Details
      Keywords: Restructuring; Competitive Strategy; Trade; Management; Operations; Crime and Corruption; Executive Compensation; Selection and Staffing; Demand and Consumers; Asia; Mexico
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      Badaracco, Joseph L., Jr. "AT&T Consumer Products." Harvard Business School Case 392-108, March 1992. (Revised October 1994.)
      • March 1992 (Revised June 1992)
      • Case

      AT&T Productos de Consumo de Mexico

      By: Joseph L. Badaracco Jr.
      Describes in detail the decisions AT&T made in designing and staffing their Mexican telephone answering machine plant. Allows students to evaluate a company's detailed implementation decisions on a plant in a developed country--involving wages, benefits, waste... View Details
      Keywords: Decision Making; Executive Compensation; Selection and Staffing; Management Analysis, Tools, and Techniques; Management Systems; Mexico
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      Badaracco, Joseph L., Jr. "AT&T Productos de Consumo de Mexico." Harvard Business School Case 392-109, March 1992. (Revised June 1992.)
      • 1992
      • Book

      Corporate Information Systems Management: Issues Facing Senior Executives

      By: J. I. Cash Jr., F. W. McFarlan and J. L. McKenney
      Keywords: Information Management; Management Teams
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      Cash, J. I., Jr., F. W. McFarlan, and J. L. McKenney. Corporate Information Systems Management: Issues Facing Senior Executives. 3rd ed. Homewood, IL: Business One Irwin, 1992.
      • January 1992
      • Article

      The Role of Executive Team Actions in Shaping Dominant Designs: Towards Shaping Technological Progress

      By: R. McGrath, Ian MacMillan and M. Tushman
      Keywords: Groups and Teams; Design; Technology
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      McGrath, R., Ian MacMillan, and M. Tushman. "The Role of Executive Team Actions in Shaping Dominant Designs: Towards Shaping Technological Progress." Strategic Management Journal 13, no. 1 (January 1992): 137–161.
      • September 1991 (Revised January 2017)
      • Teaching Note

      Nordstrom: Dissension in the Ranks? (A) and (B)

      By: Robert Simons
      Teaching Note for Nordstrom: Dissension in the Ranks, Case A (191-002) and Case B (192-027) View Details
      Keywords: Strategy And Execution; Control Systems; Performance Goals; Incentives; Span Of Control; Span Of Accountability; Problems and Challenges; Retail Industry
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      Simons, Robert. "Nordstrom: Dissension in the Ranks? (A) and (B)." Harvard Business School Teaching Note 192-026, September 1991. (Revised January 2017.)
      • August 1991 (Revised March 1993)
      • Case

      Champion International Corp.: Timber, Trade, and the Northern Spotted Owl

      By: Forest L. Reinhardt
      Champion's forest products division owns timberlands, sawmills, and plywood mills in the Pacific Northwest. The listing of the northern spotted owl as an endangered species, and restrictions on exports of logs from state-owned lands, have disrupted the stumpage, log... View Details
      Keywords: Science-Based Business; Natural Environment; Product Marketing; Governing Rules, Regulations, and Reforms; Government and Politics; Environmental Sustainability; Corporate Strategy; Trade; Decisions; Management Teams; Forest Products Industry; North and Central America
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      Reinhardt, Forest L. "Champion International Corp.: Timber, Trade, and the Northern Spotted Owl." Harvard Business School Case 792-017, August 1991. (Revised March 1993.)
      • 1991
      • Chapter

      Executive Information Systems

      By: L. M. Applegate
      Keywords: Information Management; Knowledge Management
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      Applegate, L. M. "Executive Information Systems." In Macmillan Encyclopedia of Computing, edited by G. Davis. New York: Macmillan Publishing, 1991.
      • May 1991 (Revised March 2018)
      • Teaching Note

      Automation Consulting Services

      By: Robert Simons
      Teaching Note for 190-053 View Details
      Keywords: Strategy And Execution; Management Control Systems; Levers Of Control; Consulting Industry
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      Simons, Robert. "Automation Consulting Services." Harvard Business School Teaching Note 191-030, May 1991. (Revised March 2018.)
      • May 1991 (Revised January 2017)
      • Teaching Note

      Turner Construction Co.: Project Management Control Systems

      By: Robert Simons
      Teaching Note for Turner Construction Company: Project Management Control Systems (190-128) View Details
      Keywords: Strategy; Execution; Control Systems; Performance Measurement; Projects; Management; Construction Industry
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      Simons, Robert. "Turner Construction Co.: Project Management Control Systems." Harvard Business School Teaching Note 191-124, May 1991. (Revised January 2017.)
      • April 1991 (Revised March 2017)
      • Teaching Note

      Westchester Distributing, Inc. (A) and (B)

      By: Robert Simons
      Teaching Note for (9-191-118) and (9-191-119). View Details
      Keywords: Strategy And Execution; Management Control Systems; Internal Controls; Risk Management; Food and Beverage Industry; Distribution Industry
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      Simons, Robert. "Westchester Distributing, Inc. (A) and (B)." Harvard Business School Teaching Note 191-172, April 1991. (Revised March 2017.)
      • April 1991 (Revised May 2017)
      • Teaching Note

      Automatic Data Processing: The EFS Decision

      By: Robert Simons
      Teaching Note for (9-190-059). View Details
      Keywords: Strategy And Execution; Management Control Systems; Boundary Systems; Information Technology; Decision Making
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      Simons, Robert. "Automatic Data Processing: The EFS Decision." Harvard Business School Teaching Note 191-170, April 1991. (Revised May 2017.)
      • February 1991
      • Case

      Burlington Northern: The ARES Decision (B)

      By: Julie H. Hertenstein and Robert S. Kaplan
      The ARES team formally proposes that Burlington Northern implement the ARES system. The project meets resistance. In light of financial restructuring and high level of debt, executives wonder whether the company can afford ARES. Weak links during the ARES development... View Details
      Keywords: Accounting Audits; Restructuring; Cost vs Benefits; Decision Choices and Conditions; Borrowing and Debt; Capital Budgeting; Projects; Technology Adoption; Service Industry
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      Hertenstein, Julie H., and Robert S. Kaplan. "Burlington Northern: The ARES Decision (B)." Harvard Business School Case 191-123, February 1991.
      • January 1991
      • Case

      Volkswagen of America: Audi 5000 (A)

      By: Stephen A. Greyser
      Audi marketing executives and their advertising agency colleagues must decide which of several advertising executions should be employed for the introductory campaign for the Audi 5000, their new car entry scheduled to replace the Audi 100LS in the United States in the... View Details
      Keywords: Advertising Campaigns; Brands and Branding; Marketing Strategy; Product Launch; Auto Industry; United States
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      Greyser, Stephen A. "Volkswagen of America: Audi 5000 (A)." Harvard Business School Case 591-065, January 1991.
      • January 1991
      • Supplement

      Volkswagen of America: Audi 5000 (B)

      By: Stephen A. Greyser
      Six months after the launch in the United States of Audi 5000, Audi marketing executives and their advertising agency must appraise the introductory advertising for the car. Three alternative campaigns to replace the current one are under consideration. View Details
      Keywords: Advertising; Advertising Campaigns; Product Launch; Performance Evaluation; Auto Industry; United States
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      Greyser, Stephen A. "Volkswagen of America: Audi 5000 (B)." Harvard Business School Supplement 591-066, January 1991.
      • November 1990 (Revised March 1994)
      • Case

      Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)

      By: Lynda M. Applegate and Herminia M. Ibarra
      Describes grassroots effort which culminated in Digital's winning a competitive bid for the outsourcing of Kodak's internal telecommunications business. Describes the "Telstar" project, from the initial identification of the business opportunity to the process of... View Details
      Keywords: Innovation and Management; Partners and Partnerships; Leading Change; Agreements and Arrangements; Business or Company Management; Bids and Bidding; Decision Making; Management Teams; Telecommunications Industry
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      Applegate, Lynda M., and Herminia M. Ibarra. "Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)." Harvard Business School Case 191-039, November 1990. (Revised March 1994.)
      • November 1990 (Revised May 1996)
      • Case

      Shearson Lehman Hutton, Inc. (B): Euromarket Covered Warrant Execution

      By: Peter Tufano
      Citation
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      Tufano, Peter. "Shearson Lehman Hutton, Inc. (B): Euromarket Covered Warrant Execution." Harvard Business School Case 291-017, November 1990. (Revised May 1996.)
      • September 1990 (Revised March 1991)
      • Case

      Mod IV Product Development Team

      By: Anne Donnellon and Joshua D. Margolis
      Focuses sharply on a crossfunctional product development team at Honeywell's Building Controls Division. Traces the history of teams at the division, which introduced them as a response to intensifying competition and the need for faster development. Reveals the... View Details
      Keywords: Business Divisions; Collaborative Innovation and Invention; Management Teams; Product Development; Organizational Structure; Groups and Teams; Competitive Strategy
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      Donnellon, Anne, and Joshua D. Margolis. "Mod IV Product Development Team." Harvard Business School Case 491-030, September 1990. (Revised March 1991.)
      • June 1990 (Revised March 1991)
      • Supplement

      Jonah Creighton (B)

      By: Anne Donnellon and Joshua D. Margolis
      Covers Jonah's two-hour meeting with the company's executive vice president who is next in line to become president, and the outcome of the discriminatory hiring incident that initially troubled Jonah. View Details
      Keywords: Selection and Staffing; Outcome or Result; Problems and Challenges; Prejudice and Bias
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      Donnellon, Anne, and Joshua D. Margolis. "Jonah Creighton (B)." Harvard Business School Supplement 490-091, June 1990. (Revised March 1991.)
      • May 1990
      • Teaching Note

      Xerox Corp.: Executive Support Systems, Teaching Note

      By: Lynda M. Applegate
      Keywords: Management Teams; System; Consumer Products Industry; Manufacturing Industry
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      Applegate, Lynda M. "Xerox Corp.: Executive Support Systems, Teaching Note." Harvard Business School Teaching Note 190-182, May 1990.
      • winter 1990
      • Article

      Too Many Executives Today Just Don't Get It

      By: R. L. Nolan
      Keywords: Management
      Citation
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      Nolan, R. L. "Too Many Executives Today Just Don't Get It." Cause/Effect 13, no. 4 (winter 1990).
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