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  • All HBS Web  (3,370)
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  • All HBS Web  (3,370)
    • People  (14)
    • News  (1,070)
    • Research  (1,538)
    • Events  (6)
    • Multimedia  (20)
  • Faculty Publications  (789)
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  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

It's a much believed assumption in the retail world: If you're going to compete on the basis of low cost, then you can't afford to invest in your employees. Extensive training—who has the time to give? Regularly scheduled hours?—way too... View Details
Keywords: by Julia Hanna; Retail
  • Web

Becoming a Board Member - Alumni

needed and then create a list of organizations and their directors. After that, you'll be ready to: Get the word out - inform your network of your interest in joining a board Leverage family/friend... View Details
  • March 24, 2014
  • Article

Like a Boss: How Corporate Negotiators Would Handle Nuclear Talks With Iran

By: James K. Sebenius
While the Obama team deserves high marks for launching the interim talks, its approach doesn't sell the upside of a comprehensive deal persuasively enough to transform more Iranian skeptics into active supporters—a necessary condition for success if there is an... View Details
Keywords: Negotiations; Nuclear; Conflict Resolution; Winning Coalition; Blocking Coalition; Strategy; France; Germany; Iran; China; Great Britain; United States; Russia; Negotiation; International Relations; Conflict and Resolution; Public Administration Industry; France; Germany; Iran; China; Great Britain; United States; Russia
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Sebenius, James K. "Like a Boss: How Corporate Negotiators Would Handle Nuclear Talks With Iran." ForeignPolicy.com (March 24, 2014).
  • Web

Alumnae Circles - Alumni

commitment strengthens the group’s relationships and enhances the sense of support within the Circle. *While the program is in support of alumnae (women), it is open to all HBS... View Details
  • 21 Apr 2015
  • First Look

First Look: April 21

  Publications April 2015 John Wiley & Sons The Integrated Reporting Movement: Meaning, Momentum, Motives, and Materiality By: Eccles, Robert G., and Michael P. Krzus Abstract—The Integrated Reporting Movement explores the meaning of... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

warehouse workers eager to move up in some of its districts. The company then offered to train those workers to obtain a commercial driver’s license. In exchange for training, workers had to commit to... View Details
Keywords: by Pamela Reynolds
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

treated fairly within their larger organizations. “These surveys should be broken down by demographic categories, including race and gender, to identify certain populations that have a lower engagement or sense of View Details
Keywords: by Dina Gerdeman
  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

redundant communication, coupled with an escalating sense of urgency, is integral to communicating because it gets the job done. New research shows that getting employees to listen up and deliver isn't so... View Details
Keywords: by Kim Girard
  • 18 Jan 2023
  • Blog Post

Career Planning and Development: Interview with Career Coach Wendi Zhang (MBA/MPP 2013)

HBS career coaches are committed to helping MBA students and alumni realize their unique career visions. They are trained to assist with all aspects of the career development process including... View Details
  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

we were collecting data as events were happening." As it turns out, the actions companies took during those first 90 days of the pandemic depended not only on their cash on hand, but how committed they were... View Details
Keywords: by Lane Lambert
  • Web

Clubs - Business & Environment

Venture Capital and Private Equity Club The Venture Capital and Private Equity Club is committed to providing its members with career and educational opportunities in the venture capital and private equity sectors. Student Association VP... View Details
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

strategy and operations (or tactics) are both important but they are different. The normal course of events is for companies to focus on day-to-day operations and short-term problem solving. Management meetings focus on fighting fires and... View Details
Keywords: by Martha Lagace
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

do not inspire. Leaders who have proven that they will listen by going through this (sometimes very unnerving) process earn their people’s trust and commitment which, in turn, boosts company performance. Key to the success and survival... View Details
Keywords: by Michael Beer
  • 15 Jun 2021
  • News

Keeping Hourly Workers Focused on the Stock, Not the Clock

underway. When Jochen Zeitz joined Harley Davidson as CEO in the midst of the pandemic, he was eager to find ways in which to engage the company’s employees. A mutual friend introduced Stavros and Zeitz, who is a cofounder View Details
Keywords: April White; Management of Companies and Enterprises; Management of Companies and Enterprises
  • 16 Jan 2018
  • Blog Post

How Can I Prepare to Apply for Financial Aid at HBS?

While the financial aid process begins after you’ve been accepted at HBS, there is a lot you can do in the months (and even years) beforehand to put yourself in the best position to access funding. HBS will help you meet your full financial need through a combination... View Details
  • Web

Hiring International Students

(OPT). In addition, many international students opt into the Management Science track through course selection and demonstrate a commitment to STEM-focused careers. An added benefit for these F-1 international students is eligibility for... View Details
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

Many of us feel time-pressured, tethered to our smartphones so we can stay on top of work and home responsibilities. It can be tough to step off the daily merry-go-round, put our phones, laptops, and to-do... View Details
Keywords: by Dina Gerdeman
  • 18 Dec 2013
  • HBS Case

Lessons from the Lance Armstrong Cheating Scandal

from the group. So when Armstrong decided to dope, he required other riders to dope as well to match his escalating performance level, and the rest of the support team to facilitate the doping and manage the... View Details
Keywords: by Michael Blanding; Sports
  • 25 Sep 2023
  • Blog Post

HBS Latino Student Association Spotlight: Ana Barrera (MBA 2024)

wildest dreams. As I continue to navigate the corridors of the prestigious institution as a first-generation Latina student, I remain committed to paying forward the countless doors it has opened for me as... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
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