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  • August 2023
  • Article

Status and Mortality: Is There a Whitehall Effect in the United States?

By: Tom Nicholas
The influential Whitehall studies found that top-ranking civil servants in Britain experienced lower mortality than civil servants below them in the organizational hierarchy due to differential exposure to workplace stress. I test for a Whitehall effect in the United... View Details
Keywords: Mortality; Status; Working Conditions; Rank and Position; Welfare; Well-being; Health
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  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

your computer screen and take a break from accomplishing task after task. Another suggestion involves simply slowing down physically in order to slow down mentally. One busy executive who managed 1,500... View Details
Keywords: by Dina Gerdeman
  • June 1997 (Revised May 1998)
  • Case

Mobil USM&R (A2)

By: Robert S. Kaplan
Second of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. This case describes the completed BSC, and how this was linked to the BSCs of the independent business units and the internal service... View Details
Keywords: Balanced Scorecard; Performance Evaluation; Management Teams; Management Practices and Processes; Executive Compensation; Motivation and Incentives; Corporate Strategy; Energy Industry; Mining Industry; United States
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  • Research Summary

Computer-assisted work and business scalability

My dissertation investigates how computer-assisted work (CAW) contributes to the ability of organizations to grow efficiently. Using survey data from over two hundred small wealth management firms, I analyze the relationships between CAW, growth aspirations, product... View Details

    How to Be Bold

    What leads people to speak truth to power or act bravely under pressure? While we often assume courage is an innate trait, How to Be Bold reveals it's a skill anyone can develop. Ranjay Gulati delivers a science-backed playbook showing how specific ways of thinking and... View Details
    • Research Summary

    Overview

    By: Regina E. Herzlinger
    Winner of the Harvard Business School outstanding teacher award and research awards from U.S. and international health care and accounting organizations: 2016 “60 of the Most Powerful People in Healthcare in 2016,” Becker’s Hospital Review, January 3, 2017 ; 2014 ... View Details
    Keywords: Innovation and Management; Insurance; Service Delivery; Service Operations; Information Technology
    • June 2014
    • Article

    The Price of Wall Street's Power

    By: Gautam Mukunda
    Over and over again, executives make decisions that aren't in their companies' best interests, in response to pressure from Wall Street. Though many believe this happens because firms have a "fiduciary duty" to maximize shareholder returns, U.S. executives do not, as a... View Details
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    • 29 Nov 2022
    • Research & Ideas

    Is There a Method to Musk’s Madness on Twitter?

    and even foolhardy. Some in tech suggest there’s more of a “move fast, break things” strategy to it than perhaps meets the eye. How does it look to you? Wu: We shouldn’t be surprised by the management style that Musk is taking to Twitter.... View Details
    Keywords: by Christina Pazzanese, Harvard Gazette; Technology
    • February 2011 (Revised December 2012)
    • Case

    The Ford Fiesta

    By: John Deighton and Leora Kornfeld
    Executives at Ford wondered if social media could be the marketing solution for the launch of the youth-oriented 2010 Fiesta. But with social media came a ceding of control. Some at the company believed that if Ford was going to move beyond its conservative brand image... View Details
    Keywords: Advertising Campaigns; Digital Marketing; Leadership; Goals and Objectives; Brands and Branding; Marketing Strategy; Product Launch; Market Entry and Exit; Standards; Auto Industry
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      Jay W. Lorsch

      Jay W. Lorsch is the Louis Kirstein Professor of Human Relations at the Harvard Business School. He is editor of View Details

      • 2019
      • Working Paper

      The Creative Consulting Company

      By: Robert S. Kaplan, Richard Nolan and David P. Norton
      During the past 50 years, several consulting companies introduced important new ideas that extended management theory and improved management practice. This paper draws upon public sources and the authors’ personal experiences to describe how three management... View Details
      Keywords: Management; Theory; Practice; Performance Improvement; Innovation and Management; Consulting Industry
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      • 02 Nov 2021
      • News

      Harvard Business School Announces 2021-2022 Kaplan Fellows

      • 18 Mar 2013
      • HBS Case

      HBS Cases: LEGO

      control. Finally, Knudstorp made big changes to the management team, firing five of seven manufacturing executives and appointing a new leader for the team. A psychoanalyst was brought in to teach the View Details
      Keywords: by Maggie Starvish; Entertainment & Recreation
      • 09 Dec 2002
      • Research & Ideas

      Most Accountants Aren’t Crooks—Why Good Audits Go Bad

      build relationships that allow them to sell their more lucrative consulting services. Thus, from the executive team down to individual accountants, an auditing firm's motivation to provide favorable audits runs deep. As the collision case... View Details
      Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services
      • November 2008 (Revised April 2010)
      • Case

      The Bridgespan Group: Chapter 2

      By: Allen S. Grossman, Naomi Greckol-Herlich and Cathy Ross
      The Bridgespan Group was launched in 2000 by management consulting group Bain & Company as a nonprofit focused on strategy consulting for nonprofits and philanthropists. Over the next eight years, Bridgespan expanded its services to include executive search, knowledge... View Details
      Keywords: Philanthropy and Charitable Giving; Growth and Development Strategy; Service Operations; Corporate Social Responsibility and Impact; Nonprofit Organizations; Expansion; Consulting Industry
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      • April 1998
      • Case

      Geffen Records

      By: Jeffrey F. Rayport
      Geffen Records faces new challenges due to emerging technologies, namely, streaming audio and CD-recordable drives. These technologies have the ability to reshape the foundation on which the music industry is founded. A rewritten version of an earlier case. View Details
      Keywords: Technological Innovation; Change Management; Distribution Channels; Music Industry
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      • February 2009
      • Case

      HP: The Computer is Personal Again

      By: Rajiv Lal and Cathy Ross
      In September 2008, Todd Bradley, executive vice president of Hewlett-Packard Company's Personal Systems Group (PSG), gathered his thoughts before a meeting with his top executives and managers for product design and marketing. On the agenda was a discussion of... View Details
      Keywords: Revenue; Product Positioning; Corporate Strategy; Computer Industry; Retail Industry
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      • 2017
      • Other Teaching and Training Material

      Organizational Behavior Reading: Negotiation

      By: Max Bazerman, Francesca Gino and Katherine Shonk
      Core Curriculum in Organizational Behavior is a series of readings that cover fundamental course material in Organizational Behavior. Readings include videos and interactive illustrations to help students master complex concepts. Managerial, executive, and... View Details
      Keywords: Negotiation; Negotiation Preparation; Analysis; Cross-Cultural and Cross-Border Issues
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      • 12 Aug 2019
      • Research & Ideas

      How Scale Changes a Manager's Responsibilities

      first non-Palo Alto leadership role, both to assess my abilities and sell me on taking it (and I’m so glad she did!). For the people management side of things, consider the following: Zero-20 employees.... View Details
      Keywords: by Julia Austin
      • Working Paper

      Benchmarking Against the Performance of High Profile 'Scandal' Firms

      By: Emre Karaoglu, Tatiana Sandino and Randy Beatty
      In recent years, several high profile firms engaged in accounting fraud that resulted in severe investor losses and erosion of trust in the capital markets. We examine high profile accounting "scandals" prosecuted by the Securities and Exchange Commission. Unlike most... View Details
      Keywords: Earnings Management; Ethics; Executive Compensation; Performance Evaluation; Financial Services Industry; United States
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