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Show Results For
- All HBS Web
(2,140)
- News (376)
- Research (1,413)
- Events (1)
- Multimedia (6)
- Faculty Publications (625)
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- 27 Mar 2012
- First Look
First Look: March 27
experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction... View Details
Keywords: Carmen Nobel
- 19 Jun 2007
- First Look
First Look: June 19, 2007
operations? 2) What might be the intellectual added value of such a perspective? 3) What are the basic elements of behavioral operations research? Download the paper: http://www.hbs.edu/research/pdf/07-096.pdf Film Rentals and... View Details
Keywords: Martha Lagace
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
within people affect performance in tasks that involve interactions between people through two mechanisms: role-immersion, operationalized as intrinsic motivation, and role-taking, operationalized as perspective-taking. In Study 1, a longitudinal field study of View Details
Keywords: Sean Silverthorne
- 05 Feb 2008
- First Look
First Look: February 5, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208025 Silic (A): Choosing Cost or Fair Value on Adoption of IFRS Harvard Business School Case 108-030 A French real estate firm must choose to report its primary asset... View Details
Keywords: Martha Lagace
- 22 Sep 2020
- Research & Ideas
Recessions Push Some Entrepreneurs to Launch Too Soon
prospects. After all, starting a company takes a lot of time, resources, and energy, and is a long-haul game. Conditions at the time of founding matter, so entrepreneurs may want to wait for better times and develop their ideas further to extract more View Details
Keywords: by Sean Silverthorne
- 28 Oct 2013
- Research & Ideas
Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World
von Clausewitz, the brilliant Prussian general and strategist, wrote, "War is an area of uncertainty; three quarters of the things on which all action in war is based lie in a fog of uncertainty to a greater or lesser extent." His view was that the principal View Details
Keywords: by Joseph L. Badaracco
- 07 Oct 2008
- First Look
First Look: October 7, 2008
online grocer to address this question. In general, we find that as the delay between order completion and delivery increases, grocery customers spend less, order a higher percentage of "should" items (e.g., vegetables), and... View Details
Keywords: Martha Lagace
- 08 Oct 2013
- First Look
First Look: October 8
countless incremental fixes-attacking fraud, reducing errors, enforcing practice guidelines, making patients better "consumers," implementing electronic medical records-but none have had much impact. It's time for a fundamentally new strategy. At its core is... View Details
Keywords: Sean Silverthorne
- 07 Jun 2019
- Book
Are You a Digital Manager?
your network” imperative that we address in Being the Boss is becoming as important to being a great leader as managing your team. C-suite executives tell us it is no longer enough to just be a value creator—that is, someone who is... View Details
Keywords: by Martha Lagace
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
ad wouldn't air on TV for another week, the customers learned. The airline was giving them the privilege of a sneak peek at the ad—and the privilege of being among the first to share it. CONCEPT: Give the viewer the opportunity to... View Details
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
weaknesses that underlie corruption everywhere. As an emerging professional he must also weigh the trust value of the personal relationships he is forming; his own comfort zone for ethical trade-offs; and the inherent uncertainties of... View Details
- 09 Apr 2008
- Research & Ideas
The Matchmaker of the Modern Economy
savings market, but they were reluctant to invest in risky new ventures. Custom and prudence dictated that the trustees of these firms confined their investments to high-grade bonds or blue-chip securities. [ARD's acting president Ralph]... View Details
Keywords: by Spencer E. Ante
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
not be there tomorrow. A good set of principles and values will remain with you for a lifetime." Among the wider societal responsibilities that Chandaria felt was to improve the rules of the game under which business operated. One major... View Details
- 26 Jun 2007
- First Look
First Look: June 26, 2007
led in hopes of rejuvenating the industry pioneer. The tagline for this phase was "Employee First, Customer Second." Can be used in strategy, change management and leadership courses. Purchase this case:... View Details
Keywords: Martha Lagace
- 28 Oct 2008
- First Look
First Look: October 28, 2008
the parts of Africa that have a heavy disease incidence. MTV has developed a DNA of public service announcements that it claims are of central relevance to its high-risk customer base. How core is this to the strategy of a for-profit firm... View Details
Keywords: Martha Lagace
- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
and innovation, says Jim Heskett. What changes will allow managers to add value to the creative process? What do YOU think? What Makes a Good Leader? (25,360) Leadership comes in many shapes and sizes, and often from entirely unexpected... View Details
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
established practice. Companies have hired writers and chief content officers to run departments as well as create blogs and other materials—in the process, some have assured sales people that content marketing can mean the end of cold calling. The authors examined 34... View Details
Keywords: Dina Gerdeman
- 23 Sep 2014
- First Look
First Look: September 23
served tens of millions of transactions with total dollar value in the billions. Users have been drawn to Bitcoin for its decentralization, intentionally relying on no single server or set of servers to store transactions and also... View Details
Keywords: Sean Silverthorne
- 12 Aug 2014
- First Look
First Look: August 12
addition, a growing literature has begun to highlight the potential importance of overconfidence in driving entrepreneurial outcomes. Such a mechanism may appear at face value to work like a lower level of risk aversion, but there are... View Details
Keywords: Sean Silverthorne
- 03 Aug 2010
- First Look
First Look: August 3
argue that the considerable moral hazard of private regulatory enforcement can be mitigated by the scope of organizations' product/service portfolios and by private governance mechanisms. These organizational characteristics affect the stringency of enforcement through... View Details
Keywords: Martha Lagace