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  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs (e.g., documentaries) are rented before want DVDs (e.g., View Details
Keywords: Martha Lagace
  • 20 Aug 2013
  • First Look

First Look: August 20

Publications August 2013 Marketing Science Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans By: Chung, Doug J., Thomas Steenburgh, and K. Sudhir... View Details
Keywords: Anna Secino
  • August 2016
  • Case

CSI Ingenieros

By: Jay Lorsch and Emily McTague
CSI's business unit managers gathered around the downstairs conference room for the company's weekly meeting to discuss project bids. Cristina WaldAshley Hartman, who was in charge of finding projects for the engineering firm to work on, read through several she had... View Details
Keywords: Corporate Governance; Board; Board Committees; Board Dynamics; Organization; Organization Alignment; Dynamic Capabilities; Organization Design; Organizational Prototyping; Organizational Silence; Organizational Learning; Organization Behavior; Organizational Change and Adaptation; Organizational Culture; Manufacturing Industry; South America; Uruguay
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  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

safety. A first employee survey indicated KKR had its work cut out for it—with only 30 percent of the employees responding, morale was low and employees believed the survey would have no impact. Injuries were high, with 14 percent View Details
Keywords: by Avery Forman
  • 09 Apr 2024
  • Book

Why Work Rituals Bring Teams Together and Create More Meaning

scientists have traditionally approached rituals from a cultural or religious perspective, but we all have our own idiosyncratic rituals we conduct throughout our days,” says Norton, author of the new book... View Details
Keywords: by Michael Blanding
  • 01 Sep 2023
  • News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • December 2010 (Revised March 2013)
  • Case

Growing Pains at Stroz Friedberg

By: David A. Garvin and Carin-Isabel Knoop
In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set growth targets for 2010. The leading global consulting firm they had built specialized in managing digital risk and uncovering digital evidence and had grown very rapidly.... View Details
Keywords: Business Growth and Maturation; Change Management; Transition; Growth and Development Strategy; Growth Management; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Consulting Industry
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  • 2020
  • Working Paper

Private Equity and COVID-19

By: Paul A. Gompers, Steven N. Kaplan and Vladimir Mukharlyamov
We survey more than 200 private equity (PE) managers from firms with $1.9 trillion of assets under management (AUM) about their portfolio performance, decisionmaking and activities during the Covid-19 pandemic. Given that PE managers have significant incentives to... View Details
Keywords: Health Pandemics; Private Equity; Management; Investment Portfolio; Performance; Decision Making; Value Creation
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  • Program

Leading Professional Service Firms

achievement Create an intimate, flexible culture that is inclusive, supportive, and collegial Help professionals manage rising expectations, remain productive, and grow throughout their careers Develop leaders at all levels View Details
Keywords: Professional Services; Professional Services
  • February 2019 (Revised September 2019)
  • Case

Theranos: The Unicorn That Wasn't

By: Joseph B. Fuller and John Masko
In 2003, 19-year-old Elizabeth Holmes founded a startup dedicated to making blood testing easier and more affordable. By 2015, her company, Theranos, was worth $9 billion. It boasted a star-studded board and contracts with national pharmacy and supermarket chains... View Details
Keywords: Theranos; Blood; Lab Testing; Fraud; Holmes; Balwani; Shultz; Carreyrou; Securities And Exchange Commission; Food And Drug Administration; FDA; SEC; Health Testing and Trials; Corporate Accountability; Organizational Culture; Misleading and Fraudulent Advertising; Crime and Corruption; Entrepreneurship; Medical Devices and Supplies Industry
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  • July 2022
  • Article

Private Equity and COVID-19

By: Paul A. Gompers, Steven N. Kaplan and Vladimir Mukharlyamov
We survey more than 200 private equity (PE) managers from firms with $1.9 trillion of assets under management (AUM) about their portfolio performance, decisionmaking and activities during the Covid-19 pandemic. Given that PE managers have significant incentives to... View Details
Keywords: COVID-19 Pandemic; Health Pandemics; Private Equity; Management; Investment Portfolio; Performance; Decision Making; Value Creation
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  • Web

Actively Addressing Unconscious Bias in Recruiting - Recruiting

bias in which people tend to gravitate towards others who look, act, and think as they do. In recruiting specifically, unconscious bias and affinity bias often express themselves as a preference for one candidate or another because of “... View Details
  • Program

Leadership for Senior Executives

team Take innovation to the next level Create a context that encourages the development of both bottom-up and top-down ideas for improvement Integrate design-thinking principles into your innovation practices Evaluate whether your View Details
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

emphasized the need to plan for continual upgrading of technology, organizational capabilities, and talent. With these dueling considerations in mind, we distilled our research findings into seven guiding... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • Web

Employment | Harvard Business School

whose mission-driven work provides real value and impact. Faculty Positions Join a culturally diverse full-time intellectual community that draws on their research to educate leaders who make a difference in the world and help shape the... View Details
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

leaders in this one. It leads to a syndrome of always preparing for the last Black Swan, a somewhat chimerical chase in search of the nonexistent. But stick with me while I throw some candidate lessons into... View Details
Keywords: by James Heskett
  • 03 Jul 2012
  • First Look

First Look: July 3

and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional-in short, more conversational. Order the book:... View Details
Keywords: Sean Silverthorne
  • Program

Disruptive Innovation

Apply theories of causality to understand why things happen the way they do Accurately predict the impact of strategic actions Better articulate your strategic questions and... View Details
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

insights and practices as pandemic recovery plans are developed. Consider these five elements of organizational decision-making: information gathering; strategy; combining long-term thinking with short-term... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 22 Jun 2010
  • First Look

First Look: June 22

culture, how culture persists despite turnover, and why the suggested link between culture and performance may be a case of inverse causality. It finally shows that, from an... View Details
Keywords: Martha Lagace