Publications

01 Oct 2021
News

Marking 10-Year Connection with Japanese Earthquake Region

With the help of HBS’s Japan Research Center, Professor Hirotaka Takeuchi hosted a virtual reunion to mark the 10-year anniversary of an annual Immersive Field Course in Japan. A decade ago, a group of 22 MBA students from Japan asked Professor of View Details

April 1999 (Revised August 2004)
Case

Tarnished Rings? Olympic Games Sponsorship Issues

By: John A. Clendenin and Stephen A. Greyser

Focuses on the impacts for Olympic sponsor companies of the bribery allegations related to the Salt Lake City Olympic Committee's successful bid for the 2002 Winter Games. The spread of the scandal to the International Olympic Committee board members and the recent... View Details

Keywords: Crime and Corruption; Crisis Management; Marketing Channels; Consumer Behavior; Value Creation; Sports Industry

Find at Harvard

May 2002 (Revised May 2003)
Case

Sa Sa Cosmetics

By: David E. Bell and Iris T. Li

Sa Sa Cosmetics has had spectacular success as a low-price retailer of branded cosmetics. But recently, growth has slackened. What are the causes? This case describes recent strategic initiatives and provides market research data to aid the students in diagnosis. View Details

Keywords: Crisis Management; Management Analysis, Tools, and Techniques; Brands and Branding; Marketing Strategy; Distribution; Beauty and Cosmetics Industry; Fashion Industry

Profile

Mark Gundersen

of about two-hundred case discussions so far and have been able to see trends: what makes a good management team; what distinguishes wise decisions; which type of strategies tend to succeed." "I've learned as much or more from... View Details

March 2006 (Revised February 2017)
Case

Rwanda: National Economic Transformation

By: Michael E. Porter, Kaia Miller, Michael McCreless, Kjell Carlsson, Jem Hudson and Haviland Sheldahl-Thomason

Set in the year 2004, when Rwanda commemorated the 10th anniversary of a genocide that had claimed the lives of over 10% of its population. Focuses on the formulation of an economic strategy to rebuild the economy and its institutions after the devastation. Rwanda, one... View Details

Keywords: Crime and Corruption; Developing Countries and Economies; Policy; Government Administration; Crisis Management; Strategy; Rwanda

January 2000
Case

Talbots - A Classic

By: V. Kasturi Rangan and Marie Bell

This case traces why the $1 billion women's clothing retailer decided to attract younger customers, what went wrong, and the actions taken to recover. By the end of 1999, the company has reestablished itself and faces several growth opportunities and must decide on the... View Details

Keywords: Customer Focus and Relationships; Decisions; Crisis Management; Product Positioning; Problems and Challenges; Segmentation; Fashion Industry

28 Oct 2013
Research & Ideas

Responsible Leadership in an Unforgiving World

Management Badaracco started by researching the experience of entrepreneurs-figuring that if anyone knew what it meant to struggle it was those who started small businesses, half of which fail within the first year. In the wake of the... View Details

Keywords: by Michael Blanding

20 Apr 2020
News

To Build Connection in Quarantine, Clubs Go Virtual

look at this from a crisis management perspective. Our HBS training prepares us for this. I want to give a merged medical and management perspective and talk about best... View Details

Keywords: Margie Kelley

Web

Turnarounds and Transformation - Course Catalog

business executives, investors, and/or consultants. First, it would be of interest to those who at some point in their career see themselves as a CEO or senior manager potentially leading a troubled enterprise (small, medium, or large)... View Details

November 1996
Case

Del Webb Corporation (B), The

By: Jay W. Lorsch and Samanta Graff

On November 16, 1987, the Del Webb board appointed Phil Dion chairman and CEO. This case outlines the development and implementation of a strategy to focus exclusively on real estate development and to liquidate all other assets. Discusses the appointment of two new... View Details

Keywords: Crisis Management; Management Succession; Strategic Planning; Governing and Advisory Boards; Business and Shareholder Relations; Conflict of Interests; Real Estate Industry

01 Mar 2018
News

What I Do: Philippe Hellich (MBA 1996)

privacy to employee and customer safety, as well as crisis management, compliance, and internal audits.” “We all make risk-based decisions every day. The same is true in my business at a higher, broader level. A few months ago, we... View Details

Keywords: Julia Hanna; illustrations by Peter and Maria Hoey

01 Sep 2011
News

MBA 101: HBS Commencements Pass the Century Mark

“Don’t wait for a crisis to do something amazing with your life. Ask yourself today, how can I make a difference?” Giusti’s remarks were preceded by those of student speaker Jacquie Sandberg (MBA ’11) and by the hon-oring of five faculty... View Details

Keywords: commencement; Colleges, Universities, and Professional Schools; Educational Services

11 Dec 2020
Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

employer,” the researchers write. However, their work experience gives them greater bargaining power to pursue positions they would prefer. In normal times, startup employees and managers who are drawn to young firms are often willing to... View Details

Keywords: by Rachel Layne

January 2010 (Revised April 2010)
Case

Google in China (A)

By: John A. Quelch

In January 2010, Google threatened in a public statement to stop censoring its search results on its google.cn website, as required by Chinese authorities. Should Google exit China? Or attempt a compromise with the Chinese government? View Details

Keywords: Crisis Management; Market Entry and Exit; Business and Government Relations; Internet and the Web; Information Technology Industry; China

December 1997
Case

Franco Bernabe at ENI (B)

By: Linda A. Hill, Jennifer Suesse and Mara Willard

Supplements the (A) case. View Details

Keywords: Leadership Style; Personal Development and Career; Management Teams; Management Style; Strategic Planning; Crisis Management; Privatization; Italy

July 2020 (Revised September 2020)
Case

MobSquad

By: Prithwiraj Choudhury, William R. Kerr and Susie L. Ma

Irfhan Rawji (MBA 2004) launched MobSquad in October 2018 to help American tech start-ups retain hard-to-find talent, many of whom struggled with U.S. work visa issues, such as software engineers with experience in artificial intelligence, machine learning, or data... View Details

Keywords: Work Visas; H1-B; Business Ventures; Business Startups; Labor; Human Capital; Human Resources; Crisis Management; Employment Industry; Canada; United States