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- All HBS Web
(2,727)
- People (1)
- News (734)
- Research (1,420)
- Events (27)
- Multimedia (16)
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- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
computer problems on a website, companies that design those interactions purely to cut costs don't succeed. But when they actively partner with their customers to deliver a better service experience," she relates, "that's the... View Details
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
computer consulting firm specializing in e-commerce; Akal Security Company; and natural food enterprises such as the Yogi Tea Company), for which he serves as executive vice president. "Our goal is to provide products and services... View Details
Keywords: by Marguerite Rigoglioso
- 23 Mar 2010
- First Look
First Look: March 23
them and many agents are reluctant to sell them. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/510040-PDF-ENG A Letter from Prison Eugene SoltesHarvard Business School Case 110-045 Stephen Richards, the former global head of sales at View Details
Keywords: Martha Lagace
- 23 Jun 2009
- First Look
First Look: June 23
port their data between products securely and reliably. This paper reviews the rationale for these principles and examines their impact on competition in the cloud computing ("Internet-software") environment. Download the paper:... View Details
Keywords: Martha Lagace
- 13 Apr 2010
- First Look
First Look: April 13
horizon, implying that growth is less risky than value at long horizons. Investors with access to bills and bonds exhibit similar behavior when value and growth tilts are computed relative to the total equity allocation of the portfolio.... View Details
Keywords: Martha Lagace
- 15 May 2019
- Research Event
The Unconventional Capitalism That Shapes Business History
government’s policies to favor Muslim business over those of Armenian, Greek, and Jewish minorities. These new data sets and analytical techniques, enabled by new tools in computational data science, have potential to broaden and deepen... View Details
- 21 Sep 2011
- Research & Ideas
Gender and Competition: What Companies Need to Know
2011, using cooperative and competitive scenarios in which participants performed both a verbal and a math test at Harvard Business School's Computer Lab for Experimental Research. Each participant was given a pseudonym, with women... View Details
Keywords: by Kim Girard
- 12 Feb 2007
- Lessons from the Classroom
‘UpTick’ Brings Wall Street Pressure to Students
In a Harvard Business School classroom, students in the Dynamic Markets class may have one minute to make a decision in a pressure cooker one called "the most stress I've experienced in ten years." It's margin call time in a real-world market investment View Details
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of this. With the evolution of View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 26 Nov 2001
- Research & Ideas
Women Entrepreneurs Use Springboard for Funding
Serkes Valora Technologies Inc. "We find the needle in the haystack," said CEO and President Sandra Serkes. Her company has a patent-pending computer server, the Linkify Information Connectivity Server, that works to ease the... View Details
Keywords: by Martha Lagace
- 12 Feb 2008
- First Look
First Look: February 12, 2007
Barron, and Kagan Tumer Abstract We describe an auction mechanism in the class of Groves mechanisms that has received attention in the computer science literature because of its theoretical property of being more "learnable"... View Details
Keywords: Martha Lagace
- 28 Apr 2015
- First Look
First Look: April 28
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2542242 Cases & Course Materials Harvard Business School Case 215-037 Apple, Einhorn, and iPrefs In March 2013, Apple Computer has a very large cash balance and is under pressure to... View Details
Keywords: Sean Silverthorne
- 28 Feb 2012
- First Look
First Look: Feb. 28
Eigenfactor scores are readily computed for collectives such as departments or institutions. We show that a collective's Eigenfactor score can be computed either by summing the Eigenfactor scores of its... View Details
Keywords: Sean Silverthorne
- 10 May 2017
- Research & Ideas
Amazon Web Services Changed the Way VCs Fund Startups
round of funding. They found that failure rates increased after the introduction of cloud computing in 2006, implying that although money was being spread to more firms, many of them were failing before they received a second round of... View Details
- 14 Sep 2016
- Research & Ideas
Web Surfers Have a Schedule and Stick to It
attention.” HOW WE BROWSE For their study, the researchers analyzed browsing activity on the primary home computer of more than 40,000 US households in 2008 and more than 30,000 in 2013, studying how much attention was allocated, where... View Details
- 14 Oct 2009
- First Look
First Look: October 14
the strong hardware and manufacturing bias and hierarchical structures of Japan's computer and electronics firms is largely responsible for the virtual non-existence of a standalone software sector. Second, even when the vertical... View Details
Keywords: Martha Lagace
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
match, the couple meets over their computers for a five-minute Virtual Date, a kind of online ice-breaker that allows two people to communicate in real time using colors, words, and images. In the process of using Virtual Dates, couples... View Details
- 24 Jun 2013
- Research & Ideas
Is Your iPhone Turning You Into a Wimp?
poses and less likely in constrictive poses. Now they wanted to look into whether behavior was affected during the poses. This might help to answer questions like: Would people be more likely to join a game of online poker while using a desktop View Details
- 27 Oct 2011
- Research & Ideas
Horrible Boss Workarounds
didn't use computers himself and didn't see the value in the strategy. So a group of self-starters went ahead and designed a small, low-risk e-commerce pilot anyway. It tested well, the CEO was at last impressed, and the project moved... View Details
Keywords: by Carmen Nobel
- 12 Nov 2008
- First Look
First Look: November 12, 2008
huge impact on the business models of major record labels. Modularity, and the commoditization spill-over enabled by modularity in the personal computer industry, was a major force in the development of the market. While Apple's iPod... View Details
Keywords: Martha Lagace