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  • All HBS Web  (1,965)
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  • 05 Sep 2012
  • First Look

First Look: September 5

Law Firm continued with its approach to grow through a merger, rather than organically, and was eventually merged into a bigger law firm in China. After the merger, a refined A-B-C-D model is still in use as compensation system, although... View Details
Keywords: Sean Silverthorne
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

moment of truth, and success breeds attention and willingness to implement. Ben Shapiro: Then look at incentives. Pricing to reflect value-adding performance while paying the sales force for volume rarely works. Yet most sales View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

choice of program recipient, and that some kind of trade occurs. Financial trades are not between the donors and the programs since donors and their families cannot receive financial compensation for donations but rather between the... View Details
Keywords: by Michel Anteby; Health
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

compensation structure, and corporate governance approach, leading up to August 2008. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709449 The Cleveland Clinic: Growth Strategy 2008... View Details
Keywords: Martha Lagace
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

focus. The theory includes many realistic elements such as salespeople’s multi-dimensional effort, heterogeneity in ability, product focus, and forward-looking behavior. We test our theory through a field experiment in which we vary the sales force View Details
Keywords: Dina Gerdeman
  • 23 Aug 2016
  • First Look

August 23, 2016

cases. Choosing the shortest tasks first is particularly detrimental for speed. Batching is associated with better performance when it occurs naturally, but not when it results from using discretion, suggesting that the benefit of repetition does not View Details
Keywords: Sean Silverthorne
  • 28 Apr 2015
  • First Look

First Look: April 28

financial and nonfinancial measures, some envisioned its role only in formulaic compensation contracts. We describe an alternative view, in which the scorecard's formal measures are created and used for informal management, with... View Details
Keywords: Sean Silverthorne
  • 03 May 2011
  • First Look

First Look: May 3

These changes relate to: advisory notes by shareholders, refinements to board structure, non-disclosure on compensation and tightening up of certain enforcement provisions. Purchase this... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2009
  • First Look

First Look: July 7

decided to exercise their discretionary power to award five top executives a bonus for 2008, even though they had not met the necessary performance measures under the compensation plan. Proxy advisors RiskMetrics and the British... View Details
Keywords: Martha Lagace
  • 18 Oct 2004
  • Research & Ideas

The Bias of Wall Street Analysts

know that they can increase their stature and compensation greatly if they achieve recognition on one of the analyst rankings put out by the Institutional Investor or The Wall Street Journal. Given that earnings forecasting accuracy is... View Details
Keywords: by Ann Cullen; Financial Services
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

app-based ride-hailing, shopping, and food-delivery platforms working more hours to compensate for pandemic-related job losses within their households. As this trend accelerated, Oberholzer-Gee and Katsnelson looked for an opportunity to... View Details
Keywords: by Lane Lambert; Technology
  • 07 Oct 2002
  • Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

communicating what that company stands for—they're not just neutral mechanisms. They tie into compensation and performance evaluation systems, so for a CEO to say, "I didn't know," I think is quite unacceptable. I think either... View Details
Keywords: by Harvard Management Update
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

more likely to cite work environment over compensation issues. However, that is not to say that good call centers have the luxury of offering lower salaries and still expecting employees to stay. Turnover at call centers can be affected... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • July 2025
  • Case

ICARE: Frontline Leadership at Michelin

By: Hubert Joly and Emilie Billaud
In 2025, Michelin CEO Florent Menegaux reflected on the company’s transformation since taking the helm in 2019. Amid a volatile global landscape marked by inflation, rising competition, and geopolitical and sustainability pressures, Michelin had achieved strong... View Details
Keywords: Human Capital; Transformation; Management Practices and Processes; Managerial Roles; Organizational Culture; Leadership; Competency and Skills; Global Strategy; Multinational Firms and Management; Human Resources; Compensation and Benefits; Recruitment; Retention; Employee Relationship Management; Working Conditions; Leading Change; Growth and Development Strategy; Groups and Teams; Motivation and Incentives; Well-being; Auto Industry; Manufacturing Industry; Europe; China; United States
Citation
Educators
Related
Joly, Hubert, and Emilie Billaud. "ICARE: Frontline Leadership at Michelin." Harvard Business School Case 326-024, July 2025.
  • June 2007 (Revised April 2008)
  • Case

Say on Pay

By: Jay W. Lorsch, V.G. Narayanan and Alexis Chernak
Briefly describes the trend in 2006 and 2007 in the United States to give shareholders an advisory vote on executive compensation. Highlights a few examples where shareholders have successfully garnered a majority in support of an advisory vote measure on company proxy... View Details
Keywords: Voting; Corporate Governance; Governing and Advisory Boards; Executive Compensation; Business and Government Relations; Business and Shareholder Relations; United States
Citation
Find at Harvard
Related
Lorsch, Jay W., V.G. Narayanan, and Alexis Chernak. "Say on Pay." Harvard Business School Case 407-129, June 2007. (Revised April 2008.)
  • February 2006
  • Article

Earnings Manipulation, Pension Assumptions, and Managerial Investment Decisions

By: Daniel B. Bergstresser, Mihir A. Desai and Joshua Rauh
Keywords: Profit; Compensation and Benefits; Management; Investment; Decision Making
Citation
SSRN
Find at Harvard
Related
Bergstresser, Daniel B., Mihir A. Desai, and Joshua Rauh. "Earnings Manipulation, Pension Assumptions, and Managerial Investment Decisions." Quarterly Journal of Economics 121, no. 1 (February 2006): 157–195.
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

filing of the 13D. Informed traders find it profitable to concentrate their trades with a leaking broker because the loss due to the information leakage is more than compensated by the gains derived from trading on the information... View Details
Keywords: Dina Gerdeman
  • 10 Apr 2012
  • First Look

First Look: April 10

Overall, those who accepted smaller portions did not compensate by ordering more calories in their entrées, and the total calories served to them were, on average, reduced by more than 200. We also found that accepting the downsizing... View Details
Keywords: Carmen Nobel
  • 13 Sep 2011
  • First Look

First Look: September 13

and increase earnings management and CEO compensation following these board appointments. Read the paper: http://www.people.hbs.edu/lcohen/pdffiles/malcofrazIII.pdf Paying to Be Nice: Consistency and Costly Prosocial Behavior... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

relationships, roles and responsibilities, spans of control, departmental arrangements, teams and task forces, accountability and reporting mechanisms, compensation and resource allocation systems, and professional development efforts all... View Details
Keywords: by Mallory Stark; Education
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