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  • All HBS Web  (2,724)
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  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

already occupies. Share customer lists and credit cards with the new businesses. Share the company's competency in product purchasing. Share key management skills with the new LOBS. Financially, SMI had dual objectives: Maintain market share in its View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

likely to be much lower. How many consumers will pay a dollar for song number thirteen? Clearly, there is a profit-enhancing role for some type of bundling even with digital distribution. For example, consumers might be willing to pay full price for the View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

that take place there are what we call the instructional core. Strategy is the coherent set of actions that the entire organization commits to in order to improve the core dramatically and rapidly. Most other organizational decisions,... View Details
Keywords: by Mallory Stark; Education
  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

financial performance. Q: What are the biggest obstacles for companies attempting to implement this strategy? Rangan: The biggest obstacles remain exactly as they were ten years ago. While technology has enabled widespread application, fundamentally the View Details
Keywords: by Sarah Jane Johnston
  • 26 Jul 2004
  • Research & Ideas

A Better Way to Negotiate: Backward

negotiate in the right order. Sorting Out The Possibilities When Steve Perlman was preparing to launch WebTV in 1996, he faced a critical sequencing dilemma. He had obtained seed funding, developed the technology to bring the Internet to ordinary television sets,... View Details
Keywords: by James K. Sebenius
  • 14 Feb 2012
  • First Look

First Look: February 14

make its core snack and soft drink products healthier), while at the same time maintaining short-term profitability. The evolution of the product portfolio was part of a larger effort to implement a new strategic vision, encapsulated in... View Details
Keywords: Carmen Nobel
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

What was the objective of the new product launch, would it succeed, and how would this new business affect the Group’s core business of selling natural (mined) diamonds? This case is intended to be used in conjunction with and to follow a... View Details
Keywords: Dina Gerdeman
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
Keywords: by Staff; Energy; Utilities
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

multiple stakeholders, including funders, boards, and clients—all while staying true to a core mission and values. In today's climate of scarce economic resources, the pressure for nonprofits to show quantifiable results is greater than... View Details
Keywords: by Julia Hanna
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

What's happening here? A: The core idea is pretty simple. My research shows that when consumers start buying music online, they switch from buying full albums to cherry-picking their favorite songs on those albums. On average, each album... View Details
Keywords: by Sean Silverthorne; Music
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

business and specifically, the individuals who shaped it. An appreciation for the history of a field and its great masters is at the core of most liberal arts programs. We thought, why should the study of business be different? Shouldn't... View Details
Keywords: by Sean Silverthorne
  • 03 Jan 2016
  • Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

Parcells out of retirement. Parcells went on to coach the struggling Cowboys to a 34-30 record in four years, including a 10-6 record his first year. The team made the playoffs twice during Parcells’ tenure, and he was credited with building the View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

their relationships with employees or were just difficult to serve, perhaps because they fell outside the core constituency (target market) identified in the organizations' strategies. In some organizations, this is a way of expressing... View Details
Keywords: by Sean Silverthorne
  • 16 Feb 2004
  • Research & Ideas

Marketing Wine to the World

scale and scope economies may be limited, and that the merger premiums have become quite high. Moreover, we know that some large distilled spirits companies, who entered the wine market quite aggressively, have begun to encounter problems. They may choose to refocus on... View Details
Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

adding new settings to explore established core debates. The discipline of business history evolved around the corporate strategies and structures of developed economies. The growing literature on the business history of emerging markets... View Details
Keywords: Carmen Nobel
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

startup, which had raised over $130 million in venture capital, had seen revenue grow 100% and gross margin double. Would moving abroad expand thredUP's total addressable market and help position the company for an IPO? Or would it prove a distraction, derailing... View Details
Keywords: Sean Silverthorne
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

needed while some are not. How to change the organization and management teams to create new competencies without changing your essence and core values?” Skills needed now: Continuous learning and integrating new information; developing... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 20 Sep 2016
  • First Look

September 20, 2016

can harness volunteer leadership for transformative change; and how professionals can sustain core values in the midst of daily routine. The diverse array of writers with international reputations in their fields makes it the only book of... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2014
  • First Look

First Look: September 16

Company from 2008 to 2014 as led by CEO and co-founder Howard Schultz. The case offers executives and students an opportunity to examine in depth how Schultz and his team saved Starbucks from near collapse, by both executing a deep, comprehensive return to its View Details
Keywords: Sean Silverthorne
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

fishing, paddling, rock climbing, surfing, kayaking, and mountain biking. There was a tradeoff between alienating its core customers and achieving growth via entry into new product markets. Purchase this... View Details
Keywords: Sean Silverthorne
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