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Publications

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  • All HBS Web  (2,111)
    • People  (3)
    • News  (377)
    • Research  (1,384)
    • Events  (21)
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Show Results For

  • All HBS Web  (2,111)
    • People  (3)
    • News  (377)
    • Research  (1,384)
    • Events  (21)
    • Multimedia  (24)
  • Faculty Publications  (850)
← Page 67 of 2,111 Results →
  • 19 Apr 2011
  • First Look

First Look: April 19

uncertainty, and the development of specialized expertise, while the benefits of greater breadth are linked to the economies of scope achieved by sharing common resources, such... View Details
Keywords: Sean Silverthorne
  • 16 Feb 2016
  • First Look

February 16, 2016

small association with violations in the unauthorized channel. Last, we link our results to the literatures on agency theory, transaction cost analysis, and theories of price obfuscation. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

they go beyond earlier research to look at the broad context of call center service delivery. "Although much literature has recently been written about various ways to steer customer interactions to... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 17 Aug 2010
  • First Look

First Look: August 17

organizational theory of the multinational firm states that foreignness is a liability to be overcome, in particular that being a foreigner "unembedded" in host-country social networks is a source View Details
Keywords: Martha Lagace
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

leadership are all about, we fear that innovation will remain an "unnatural act" in many corporations. A sizeable body of research on engendering innovation exists; too little View Details
Keywords: Martha Lagace
  • 10 Dec 2001
  • Research & Ideas

Governance in India and Around the Globe

three years. In the remainder of the paper, we first briefly summarize the state-of-the-art literature on convergence of corporate governance. We then provide, in the following... View Details
Keywords: by Tarun Khanna & Krishna Palepu; Technology
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

partaking of many in strategy making. The paper contributes to theory by relating the current findings to the literature on the connection between commitment and performance and on the strategic management... View Details
Keywords: Martha Lagace
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

the use of ESO in CEO compensation. Paper not available at this time. Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract... View Details
Keywords: Martha Lagace
  • 15 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 1/5

painful reality of being Black in America. Because, guess what? Watching the repeated destruction of Black bodies hurts like hell. Thank you to everyone who reached out to... View Details
  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

Kathryn S. Roloff Abstract The emergence of a research literature on team learning has been driven by at least two factors. First, longstanding interest in what makes organizational work teams effective... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to schedule work to improve... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

PUBLISHED PAPERS forthcoming Advances in Strategic Management Strategy Beyond Markets By: Figueiredo, John de, Michael Lenox, Felix Oberholzer-Gee, and Rick Vanden Bergh, eds. Abstract—Since the early 1990s, strategy beyond markets has been an active area View Details
Keywords: Sean Silverthorne
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

provider organizations to bring knowledge published in the medical and nursing literatures to bear on individual patients by selecting the right therapies and the right way of implementing those therapies: a... View Details
Keywords: by Martha Lagace; Health
  • 01 Jun 2001
  • News

Teaching for the Ages: the MBA Classroom in the 21st Century

the hum and clunk as blackboards rumble into position, the urgent tap-tap-tapping of chalk as an important point is recorded by the instructor. I see how the professor’s body language and a student’s tone... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 13 May 2002
  • Book

Bringing the Master Passions to Work

  If passions are the masters of reason—as David Hume (1960) believed—then they have done a remarkable job at getting us to believe in their benign nature—their outright subservience to reason. Deception and self-deception are as critical... View Details
Keywords: by Mihnea C. Moldoveanu & Nitin Nohria
  • 24 Sep 2019
  • Research & Ideas

Do National Security Secrets Hold Back National Innovation?

Instead of seeking patents, many inventors and firms choose to keep the details of their innovations secret, out of the public view. But what are the implications View Details
Keywords: by Kristen Senz
  • 23 Apr 2008
  • Op-Ed

The Gap in the U.S. Treasury Recommendations

This is one of the major lessons of the current U.S. financial crisis, a lesson that should not be forgotten. The new prudential regulatory body would in essence be a bigger,... View Details
Keywords: by Dwight Crane; Banking; Construction; Real Estate; Financial Services
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

may be less effective at motivating employees than the literature suggests. Our quasi-experimental setting shows that two types of unintended consequences limit gains from the reward program. First,... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

the observer’s perspective, leaving the perspective of the observed to the realm of scholarly methodology courses and philosophical debates on privacy. I suggest how the View Details
Keywords: Carmen Nobel
  • 29 Mar 2016
  • First Look

March 29, 2016

dynamic capture of these metrics via our new electronic health record (EHR) was developed at our institution. Methods. Contemporary breast cancer literature on treatment options, expected outcomes, and... View Details
Keywords: Sean Silverthorne
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