Behavior Change - Publications - Faculty & Research

11 Oct 2022
News

On Balance

the public sector in its data collection and analysis, expanding its reach to 60 percent of workers.) Almost a decade’s worth of data shows progress, says Wooldridge, but not enough. “In Australia, what we see is that we are making improvements, but the rate of View Details

Keywords: April White

21 Jul 2008
Research & Ideas

Solving the Marketing Resources Allocation Puzzle

ability to improve performance by understanding and predicting customer behavior. Can you illustrate some of the things that Harrah's does in this area? A: Harrah's does a great job of micro-targeting. They constantly run new campaigns to see what actions View Details

Keywords: by Sean Silverthorne

2023
Working Paper

Dynamic Pricing, Intertemporal Spillovers, and Efficiency

By: Alexander J. MacKay, Dennis Svartbäck and Anders G. Ekholm

Pricing technology that allows firms to rapidly adjust prices has two potential benefits. Time-varying prices can respond to high-frequency demand shocks to generate greater revenues, and they can also be used to smooth out demand to reduce costs. Using data... View Details

Keywords: Price; Consumer Behavior; Applications and Software; Volatility

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July 2022
Article

When Alterations Are Violations: Moral Outrage and Punishment in Response to (Even Minor) Alterations to Rituals

By: Daniel H. Stein, Juliana Schroeder, Nicholas M. Hobson, Francesca Gino and Michael I. Norton

From Catholics performing the sign of the cross since the 4th century to Americans reciting the Pledge of Allegiance since the 1890s, group rituals (i.e., predefined sequences of symbolic actions) have strikingly consistent features over time. Seven studies (N = 4,213)... View Details

Keywords: Ritual; Morality; Groups; Norms; Commitment; Groups and Teams; Values and Beliefs; Change; Moral Sensibility; Behavior

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18 Nov 2020
News

Networking Goes Truly Global; Confronting Institutional Racism with Case Method Webinar

and Joseph Fuller The live, virtual presentation—offered twice to accommodate alumni across the globe—explored how companies can address three forces that are changing how and where we work: the rise of the gig economy; the growing... View Details

Keywords: Margie Kelley

01 Dec 1996
News

Organizations and Markets: A Challenging View of the World

emotional reaction that leaves the conscious brain incapable of making a rational response. Understanding the irrationality of human behavior is essential for understanding how people relate - or do not relate - to each other, which is... View Details

Keywords: Susan Young

15 Jun 2021
News

The Path out of Polarization

true, which sounds a lot like the moment through which we’re living, but they managed to get there without Twitter and Facebook and YouTube. I do have a certain kind of hope for generational change in two ways. Enough mayhem was created... View Details

Keywords: Jen McFarland Flint; Telecommunications; Information

24 Mar 2021
News

Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education

leaders, averages 14 projects a year with between 35 and 50 alumni volunteers. While the pandemic changed the way things were done, it didn’t stop the work. “We were able to have more interaction with our clients via Zoom, and in some... View Details

Keywords: Margie Kelley

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

One morning last fall, Gautam Mukunda told the MBA students in his first-year Leadership and Organizational Behavior class to crawl under their desks and stay there. He wanted them to experience a sense of how it feels to work in a... View Details

Keywords: by Carmen Nobel; Manufacturing

01 Jun 2002
News

New Fellowship Program Encourages Young MBAs to Work for Nonprofits

cochair of ISE and an expert on nonprofit organizations, “The carryover effects of a program like this are fantastic. The fellows will bring a culture of change to nonprofit organizations that can be tremendously helpful. In addition,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

28 May 2019
News

Leading Questions

It’s a process of experimentation; planning will change with feedback. “It’s not about failing or succeeding. It’s about learning quickly,” Schlatka says. “The most important leadership skills in the future aren’t going to be analytical... View Details

Keywords: April White

05 Nov 2014
What Do You Think?

Are We Entering an Era of Neuromanagement?

businesses." The predominant view was that the practice at present has many limitations. Ann Romaine-Adelstein commented, "I doubt we can predict with validity from a scan yet who will work hard, be innovative or exercise great influence Potential derailing... View Details

Keywords: by James Heskett

01 Dec 2007
News

Rediscovering America

American strengths. As the country approaches the 2008 presidential election, America the Principled: 6 Opportunities for Becoming a Can-Do Nation Once Again (Crown) offers a nonpartisan agenda for change that Kanter urges U.S. leaders to... View Details

Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services

11 Sep 2018
First Look

New Research and Ideas, September 11, 2018

Conference Proceedings More Amazon Effects: Online Competition and Pricing Behaviors By: Cavallo, Alberto Abstract—I study how online competition, with its shrinking margins, algorithmic pricing technologies, and the transparency of the... View Details

Keywords: Dina Gerdeman

22 Aug 2012
Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

climate antecedent for positive, discretionary behaviors of frontline staff. We compare change in PIP in the treatment work areas to the same type of work areas in control hospitals. Results: On average,... View Details

Keywords: by Anita L. Tucker & Sara J. Singer; Health

01 Jun 2007
News

Profiles from the class of 2007

has shown a similar ease when it comes to changing course. Although she studied chemical engineering at University College Dublin, she went to work for McKinsey & Co. in 2001. Stints in private equity and commercial banking followed, as... View Details

Keywords: Garry Emmons;Julia Hanna;Lewis I. Rice

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

Union will be far-reaching. John A. Quelch shares his thoughts on the ramifications of Brexit. Skills and Behaviors That Make Entrepreneurs Successful Research by Lynda Applegate, Janet Kraus, and Timothy Butler takes a unique approach to... View Details

Keywords: by Carmen Nobel

01 Apr 1999
News

Spirit at Work

others feel that the growing attention to the deeper meaning of work is part of a significant change occurring in the way work is being perceived and structured. As Peter Vaill notes, social and economic conditions in recent years have... View Details

Keywords: Marguerite Rigoglioso

01 Jun 2015
News

Five-Star Research

In his most recent paper, Luca and his fellow authors offered a new algorithm that takes into account reviewer accuracy, stringency, and other quirks as well as changes in a restaurant’s quality over time. If the algorithm were to be... View Details

Keywords: April White; News, Library, Internet, and Other Services; Information

03 May 2016
First Look

First Look, May 3, 2016

unethical behavior produces changes in memory, such that memories of unethical actions are gradually less clear and vivid than memories of ethical actions or other types of actions that are either positive... View Details

Keywords: Sean Silverthorne

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