Filter Results:
(4,380)
Show Results For
- All HBS Web
(4,380)
- People (13)
- News (1,154)
- Research (2,491)
- Events (22)
- Multimedia (44)
- Faculty Publications (1,839)
Show Results For
- All HBS Web
(4,380)
- People (13)
- News (1,154)
- Research (2,491)
- Events (22)
- Multimedia (44)
- Faculty Publications (1,839)
- 18 Sep 2014
- News
What technology will bring
- 23 Oct 2012
- First Look
First Look: October 23
PublicationsInflection Point: New Vision, New Strategy, New Organization Authors:Nancy O.Andrews and Nicolas P. Retsinas Publication:In Investing in What Works for America's Communities. San Francisco: Federal Reserve Bank of Boston,... View Details
Keywords: Sean Silverthorne
- 11 Sep 2020
- Video
James Mwangi
James Mwangi, CEO of Kenya’s Equity Bank, which has one of the largest customer bases of any bank in Africa, explains his bank’s determination to remain neutral in the highly polarized Kenyan political environment. View Details
- 03 Jun 2015
- Video
Hakeem Belo-Osagie
Hakeem Belo-Osagie, former chairman of Nigeria-based United Bank for Africa, discusses the challenge, in African countries, of managing the government and regulatory agencies, as compared to in the United... View Details
- 30 Jul 2009
- News
Chatter about a new global currency is overblown
- October 2007 (Revised March 2008)
- Case
First National Bank's Golden Opportunity
By: Shawn A. Cole, Peter Tufano, Daniel Schneider and Daryl Collins
Executives at First National Bank in South Africa are considering whether to launch a potentially exciting, but rather unorthodox, new savings product. Instead of paying interest, this product gives depositors the chance to win large cash prizes each month. Michael... View Details
Keywords: Decision Choices and Conditions; Banks and Banking; Investment; Innovation and Invention; Product Launch; Demand and Consumers; Banking Industry; South Africa
Cole, Shawn A., Peter Tufano, Daniel Schneider, and Daryl Collins. "First National Bank's Golden Opportunity." Harvard Business School Case 208-072, October 2007. (Revised March 2008.)
- 2007
- Working Paper
New Framework for Measuring and Managing Macrofinancial Risk and Financial Stability
By: Dale F. Gray, Robert C. Merton and Zvi Bodie
This paper proposes a new approach to improve the way central banks can analyze and manage the financial risks of a national economy. It is based on the modern theory and practice of contingent claims analysis (CCA), which is successfully used today at the level of... View Details
Gray, Dale F., Robert C. Merton, and Zvi Bodie. "New Framework for Measuring and Managing Macrofinancial Risk and Financial Stability." NBER Working Paper Series, No. 13607, November 2007.
- April 2022
- Teaching Note
Banorte Móvil: Data-Driven Mobile Growth
By: Ayelet Israeli and Carla Larangeira
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
- February 2010 (Revised September 2011)
- Case
Lehman Brothers
By: Tom Nicholas and David Chen
In 2008, the U.S. financial system was in a state of crisis and Lehman Brothers went from a major Wall Street investment bank to an insolvent institution. It was a swift end for a firm that had its beginnings over 150 years prior. What would be the firm's legacy? And... View Details
Keywords: History; Business History; Development Economics; Business Exit or Shutdown; Investment Banking; Insolvency and Bankruptcy; Economic Growth; Financial Crisis; Financial Services Industry; United States
Nicholas, Tom, and David Chen. "Lehman Brothers." Harvard Business School Case 810-106, February 2010. (Revised September 2011.)
- November 1994 (Revised February 1996)
- Case
Toy World, Inc.
By: W. Carl Kester
A shift from seasonal to level production of toys will change the seasonal cycle of Toy World's working capital needs and necessitate new bank credit arrangements. A rewritten version of an earlier case. View Details
Keywords: Working Capital; Business Cycles; Cash Flow; Forecasting and Prediction; Investment Funds; Financial Statements
Kester, W. Carl. "Toy World, Inc." Harvard Business School Case 295-073, November 1994. (Revised February 1996.)
- March 2021
- Article
The Customer May Not Always Be Right: Customer Compatibility and Service Performance
This paper investigates the impact of customer compatibility – the degree of fit between the needs of customers and the capabilities of the operations serving them – on customer experiences and firm performance. We use a variance decomposition analysis to quantify the... View Details
Keywords: Customer Compatibility; Satisfaction; Profitability; Service Operations; Customer Relationship Management; Customer Satisfaction; Performance
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "The Customer May Not Always Be Right: Customer Compatibility and Service Performance." Management Science 67, no. 3 (March 2021): 1468–1488.
- March 18, 2009
- Article
Regulate, Baby, Regulate
The U.S. today faces its biggest economic crisis since the Great Depression. That is why Barack Obama and his team have been looking to Franklin Delano Roosevelt for help. The stimulus measure passed by Congress in February that includes money for building... View Details
Keywords: Financial Crisis; Management Teams; Infrastructure; Insurance; Negotiation Deal; Government and Politics; Governing Rules, Regulations, and Reforms; Credit; Banks and Banking; Debt Securities; United States
McCraw, T. K. "Regulate, Baby, Regulate." New Republic 240, no. 4 (March 18, 2009).
- 15 Oct 2013
- First Look
First Look: October 15
economic reasons. The conventional wisdom is that politically motivated aid is less effective in promoting developmental objectives. We examine the ex-post performance ratings of World Bank projects and generally find that projects that... View Details
Keywords: Sean Silverthorne
- 31 Oct 2019
- Video
Dato' Sri Tahir
Dato’Sri Tahir, founder of a large financial services group in Indonesia, ascribes the frequency of bank failures in the country to their owners diverting funds to support their other businesses, at the expense... View Details
- 29 Apr 2015
- News
Recession not over yet for retailers, other small businesses
- 04 Feb 2020
- Video
Francis Okomo-Okello
Francis Okomo-Okello, Chair of the leading Kenyan luxury hotel group Serena and of the subsidiary of a major foreign bank, describes his belief that a bank must engage in responsible lending for the sake of... View Details
- January 2013 (Revised October 2014)
- Case
Barclays and the LIBOR Scandal
By: Clayton S. Rose and Aldo Sesia
In June of 2012, Barclays plc admitted that it had manipulated LIBOR—a benchmark interest rate that was fundamental to the operation of international financial markets and that was the basis for trillions of dollars of financial transactions. Between 2005 and 2009... View Details
Keywords: Financial Systems; Financial Services; Corruption; Regulation; General Management; Management; Leadership; Economic Systems; Crime and Corruption; Ethics; Culture; Banking Industry; Banking Industry; United Kingdom
Rose, Clayton S., and Aldo Sesia. "Barclays and the LIBOR Scandal." Harvard Business School Case 313-075, January 2013. (Revised October 2014.)
- 10 Jul 2011
- News