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  • All HBS Web  (2,017)
    • People  (1)
    • News  (311)
    • Research  (1,559)
    • Events  (4)
    • Multimedia  (6)
  • Faculty Publications  (1,142)
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  • 15 Feb 2011
  • First Look

First Look: Feb. 15

sources. Recently, the insertion into this world of business models incorporating advanced management expertise have demonstrated that commercial success is possible while significantly improving access to these basic services for the... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

and Operations Management Unit at HBS. "The longer we take to figure this out, the more likely we're going to have a few of the best firms pulling way ahead based on this competitive advantage." More Likely To Go Radical In her research,... View Details
Keywords: by Maggie Starvish
  • January 2005 (Revised November 2005)
  • Case

Irene Charnley at Johnnic Group (A) (Abridged)

By: Linda A. Hill and Maria Farkas
When she becomes chairperson of a large telecommunications board, Irene Charnley must transform the mostly white-led company to be more representative of South Africa's demographics. View Details
Keywords: Change Management; Organizational Change and Adaptation; Demographics; Communication Technology; Telecommunications Industry; South Africa
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Hill, Linda A., and Maria Farkas. "Irene Charnley at Johnnic Group (A) (Abridged)." Harvard Business School Case 405-060, January 2005. (Revised November 2005.)
  • Profile

Richard Lou

larger role was to manage the developments themselves. A property in midtown Manhattan became the 20-story Wyndham-branded hotel with 92 rooms; a second property in SoHo became a 120-room Courtyard by Marriott. In between, Richard took on... View Details
  • 25 Aug 2022
  • News

Comfort Zone

you’re relaxed and enjoying yourself,” Fraser says. To create peace of mind, airports should redesign spaces around what Fraser refers to as experience technology. “That means everything from space, materials, furnishings, equipment, sound—basically how you View Details
  • 01 Dec 2019
  • News

Regional Alumni Events Address Climate Change

these events will lead to meaningful discussions that eventually evolve into real-world impact.” The event also gave Chan the opportunity to connect with panelist Michael Ellis, a managing director at Inherent Group, an ESG... View Details
Keywords: Jen Myers
  • Web

Strategy Execution - Course Catalog

critical performance variables and design management control systems to track progress in achieving key goals. Controlling strategic risk: You will learn how to identify various types of internal and external risks and implement internal... View Details
  • September 2013 (Revised June 2017)
  • Supplement

IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,... View Details
Keywords: Social Enterprise; Partnerships; Innovation; Entrepreneurship; Organizational Change and Adaptation; Leadership; Partners and Partnerships; Social Entrepreneurship; Education; Business and Community Relations; Innovation and Invention; Growth Management; Chicago; Idaho
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners." Harvard Business School Supplement 314-050, September 2013. (Revised June 2017.)
  • 01 Sep 2004
  • News

Hollywood Story

based on Goldman Sachs, The Deal tells the story of Tom Grover (Christian Slater), a young investment banker who agrees to manage a Russian oil company deal that promises to alleviate a severe energy crisis gripping the United States. But... View Details
Keywords: Margie Kelley; Motion Picture and Sound Recording Industries; Information
  • July 2023
  • Supplement

Reimagining Enel: Enabling Sustainable Progress (A)

By: Michael Tushman and Kerry Herman
This case describes the transformation of Enel from a traditional “brown” or fossil fuel energy firm to a sustainable and green firm focused on renewables, and finally to an energy supplier and integrated energy services firm. It describes a set of capabilities... View Details
Keywords: Organizational Change and Adaptation; Innovation and Invention; Transformation; Green Technology; Renewable Energy; Energy Industry
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Tushman, Michael, and Kerry Herman. "Reimagining Enel: Enabling Sustainable Progress (A)." Harvard Business School Multimedia/Video Supplement 423-724, July 2023.
  • 2015
  • Chapter

Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges

By: Mary Ann Glynn, Christi Lockwood and Ryan Raffaelli
We explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we examine how sustainability... View Details
Keywords: Organizational Change and Adaptation; Mission and Purpose; Organizational Culture; Environmental Sustainability; Adoption; Accommodations Industry; United States
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Glynn, Mary Ann, Christi Lockwood, and Ryan Raffaelli. "Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges." In Leading Sustainable Change: An Organizational Perspective, edited by Rebecca Henderson, Ranjay Gulati, and Michael Tushman. Oxford University Press, 2015.
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

learned, take action based upon these lessons, then adapt and iterate and react to what they observed." Enter FIELD. First proposed at the end of 2010, the idea was so enthusiastically embraced by incoming Dean Nitin Nohria that he... View Details
Keywords: by Michael Blanding; Education
  • 15 May 2017
  • Working Paper Summaries

Flexing the Frame: TMT Framing and the Adoption of Non-Incremental Innovations in Incumbent Firms

Keywords: by Ryan Raffaelli, Mary Ann Glynn, and Michael Tushman
  • July 2024
  • Case

RMZ 4.0: 'How Fast Do We Want to Run?'

By: Boris Groysberg and Sarah L. Abbott
In 2023, RMZ Corporation (“RMZ”) a large family-owned real estate firm based in Bengaluru, India, announced plans to transform from a commercial real estate developer to a diversified alternative asset owner. Over the next 5 years, RMZ looked to grow its real estate... View Details
Keywords: International Expansion; Growth Management; Family Business; Talent and Talent Management; Goals and Objectives; Transformation; Growth and Development Strategy; Diversification; Change Management; Global Strategy; Organizational Change and Adaptation; Real Estate Industry; India
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Groysberg, Boris, and Sarah L. Abbott. "RMZ 4.0: 'How Fast Do We Want to Run?'." Harvard Business School Case 425-010, July 2024.
  • 15 Nov 2024
  • News

Driving Change

happen.” This shift has particularly impacted younger workers, who now expect greater work-life balance and flexibility. Courtney Leimkuhler (MBA 2007), a managing partner at Springbank, expanded on this theme by highlighting the changing... View Details
  • October 17, 2023
  • Article

10 Emotions That Are Undervalued in the Workplace

By: Frances X. Frei and Anne Morriss
In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their fourth strategy is about telling a compelling story about the change you need to... View Details
Keywords: Emotions; Organizational Change and Adaptation; Business or Company Management; Leading Change
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Frei, Frances X., and Anne Morriss. "10 Emotions That Are Undervalued in the Workplace." Harvard Business Review (website) (October 17, 2023).
  • July 2005 (Revised February 2007)
  • Exercise

Family Business System Action Planning Worksheet

By: John A. Davis
Assist in thinking critically about facilitators and inhibitors to goals and preparing for change in a family business system. View Details
Keywords: Family Business; Change Management; Goals and Objectives; Organizational Change and Adaptation
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Davis, John A. "Family Business System Action Planning Worksheet." Harvard Business School Exercise 806-012, July 2005. (Revised February 2007.)
  • 01 Jun 2012
  • News

Alumni Book Briefs

creating a good narrative in selling effectively. Just Start: Take Action, Embrace Uncertainty, Create the Future by Leonard A. Schlesinger (DBA 1979) and Charles F. Kiefer, with Paul B. Brown (Harvard Business Review Press) In an environment where change is constant... View Details
Keywords: News, Library, Internet, and Other Services; Information; Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Jun 2003
  • News

South Florida and Minnesota Launch Community Programs

can adapt it to their situation,” she observes. “It’s a question of managing the projects and assembling strong groups of volunteers to achieve quality output for each project.” Twenty–seven volunteers... View Details
Keywords: Alumni groups; Colleges, Universities, and Professional Schools; Educational Services
  • April 2018
  • Teaching Note

InsideSales.com (A) and (B)

By: Frank Cespedes
Teaching Note for HBS Nos. 817-018 and 817-042. InsideSales.com (ISC) has been successful selling its software to small- and medium-sized businesses (SMB). But for various reasons, the founders see “the next stage of growth” as building a scalable sales and service... View Details
Keywords: Corporate Entrepreneurship; Organizational Change and Adaptation; Organizational Design; Customer Relationship Management; Growth Management; Marketing Strategy; Salesforce Management; Talent and Talent Management; Technology Industry
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Cespedes, Frank. "InsideSales.com (A) and (B)." Harvard Business School Teaching Note 818-122, April 2018.
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