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  • 17 Mar 2021
  • Research & Ideas

Beyond Pajamas: Sizing Up the Pandemic Shopper

for online retailers. Companies should use the data they collect from digital interactions to learn about these new customers: How do the new e-commerce customers compare to the pre-pandemic ones? Are they buying the same products at the... View Details
Keywords: by Ayelet Israeli, Eva Ascarza, and Laura Castrillo; Retail
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

of Information By: Cullen, Zoë B., and Ricardo Perez-Truglia Abstract—The diffusion of salary information has important implications for labor markets, such as for wage discrimination policies and collective bargaining. Despite the... View Details
Keywords: Dina Gerdeman
  • 26 Jul 2004
  • Research & Ideas

A Better Way to Negotiate: Backward

problem solving may find that an open, collective process generates better, more creative options than a separated, sequential approach. Open negotiations can also enhance feelings of legitimacy and group ownership of an eventual... View Details
Keywords: by James K. Sebenius
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

Buried in the middle layers of many organizations resides a strata of highly skilled experts, from HR managers to risk evaluators, whose collective wisdom and experience could prove invaluable in informing strategic decisions at the... View Details
Keywords: by Kim Girard; Banking
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

that this makes us inauthentic." As Marlis Krichewsky put it, "Playing with the mask when the situation allows it strengthens the team spirit." Dan Erwin commented, " rather than a single underlying, authentic and true self, individuals are a View Details
Keywords: by Jim Heskett
  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

of products at low prices." As a number of other leading retailers followed suit and as data collection and computing methods became more sophisticated, once autonomous units found themselves part of an "information-integrated" channel... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

and clear that knowledge is something to be shared throughout the firm, not hoarded. In the long run, Garvin observes, a learning organization doesn't rely on old answers to new problems but stimulates each generation of employees to View Details
Keywords: by Laurie Joan Aron
  • 19 Jan 2016
  • First Look

January 19, 2016

efficiency and long-term survival in standard cardiac surgery procedures. Methods: Utilizing a prospectively collected retrospective database, we identified patients who underwent isolated CABG (n=3726), AVR (n=1626), MV repair (n=731),... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

production. Importantly, firms are not the only entities to participate in the new ecosystems. The Internet and other social media have dramatically lowered the cost of communication and collective action, and thus users are increasingly... View Details
Keywords: by Sean Silverthorne
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

enormous collective negotiating power with respect to keystones. The same mobility that allows them to escape devastating technological transitions allows them to potentially "leave" a keystone that is trying to extract too much... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 07 Aug 2000
  • Research & Ideas

The Business of Biotech

more quickly," remarks Mara Aspinall (MBA '87), president of Genzyme Emerging Technologies at Genzyme Corporation. "But I think in the post-genome era, the process will become much more efficient. With the data we're collecting... View Details
Keywords: by Julia Hanna; Biotechnology; Health; Technology
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

lecturer at HBS specializing in corporate reporting, and Krzus, a public policy and external affairs partner with Grant Thornton LLP. They recently authored One Report: Integrated Reporting for a Sustainable Strategy. "This new path isn't easy," they continue. "We are... View Details
Keywords: by Martha Lagace
  • 18 Nov 2021
  • Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

students were 100-percent students of color, and 60 percent of them were more than two years behind in reading and math—eliminated a barrier to scaling it. Some suggested making it a charter school. That way, you wouldn't have to pay attention to View Details
Keywords: by Kristen Senz
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

thousands of others, in the HBS case collection at hbr.org. I'm your host, Brian Kenny, and you've been listening to Cold Call, the official podcast of Harvard Business School. View Details
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

https://cb.hbsp.harvard.edu/cbmp/product/618024-PDF-ENG Harvard Business School Case 517-115 Predicting Consumer Tastes with Big Data at Gap CEO Art Peck was eliminating his creative directors for The Gap, Old Navy, and Banana Republic brands and promoting a View Details
Keywords: Carmen Nobel
  • 09 Feb 2016
  • First Look

February 9, 2016

entrepreneurship in organizational sectors. Prior research suggests that firm foundings are driven by collective patterns of activity—that is, by patterns of prior foundings—including support from related markets as well as institutional... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

shares are held by the family. While Akın is the founder and chairman, the family is not involved in the day-to-day operations of the business. Night scene of Istanbul, where The Koç Groupwas founded. ©iStock/muhur The interviews are part of a growing View Details
Keywords: by Sean Silverthorne
  • 20 May 2014
  • First Look

First Look: May 20

the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries.... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2012
  • First Look

First Look: September 25

distance and involvement; the two dimensions should not be conceptualized as opposite ends of a continuum. Moreover, I suggest that the taboo has become too extreme and stifles our collective capacity to generate new insights. To make... View Details
Keywords: Sean Silverthorne
  • 13 Apr 2010
  • First Look

First Look: April 13

Chemical Company (A) Arthur A. DaemmrichHarvard Business School Case 710-027 This case explores company strategy, business-government relations, and collective action challenges associated with international and domestic lobbying... View Details
Keywords: Martha Lagace
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