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  • All HBS Web  (5,027)
    • People  (18)
    • News  (1,728)
    • Research  (2,520)
    • Events  (8)
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  • Faculty Publications  (1,180)
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  • November 24, 2020
  • Article

4 Strategies to Make Telehealth Work for Elderly Patients

By: Umar Ikram, Susanna Gallani, Jose F. Figueroa and Thomas W. Feeley
As providers have ramped up their use of telehealth during the COVID-19 pandemic, one group—the elderly—has experienced particular challenges in adopting the technologies. This article describes the strategies four innovative provider organizations have used to engage... View Details
Keywords: Telehealth; Health Pandemics; Health Care and Treatment; Internet and the Web; Age; Technology Adoption; Strategy
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Ikram, Umar, Susanna Gallani, Jose F. Figueroa, and Thomas W. Feeley. "4 Strategies to Make Telehealth Work for Elderly Patients." Harvard Business Review Digital Articles (November 24, 2020).
  • 2017
  • Working Paper

Merchants and the Origins of Capitalism

By: Sophus A. Reinert and Robert Fredona
N.S.B. Gras, the father of Business History in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier... View Details
Keywords: Economic Systems; History; Business History
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Reinert, Sophus A., and Robert Fredona. "Merchants and the Origins of Capitalism." Harvard Business School Working Paper, No. 18-021, September 2017. (Forthcoming in Routledge Companion to the Makers of Global Business. Edited by Teresa da Silva Lopes, Christina Lubinski, Heidi Tworek (2018).)

    The Execution Premium: Linking Strategy to Operations for Competitive Advantage

    From HBSP: " In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their... View Details
    • May 2021 (Revised August 2021)
    • Case

    Airbnb During the Pandemic: Stakeholder Capitalism Faces a Critical Test

    By: Benjamin C. Esty and Allison Ciechanover
    As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details
    Keywords: COVID-19 Pandemic; Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Digital Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Cross-Cultural and Cross-Border Issues; Travel Industry; Tourism Industry; Service Industry; United States
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    Esty, Benjamin C., and Allison Ciechanover. "Airbnb During the Pandemic: Stakeholder Capitalism Faces a Critical Test." Harvard Business School Case 221-050, May 2021. (Revised August 2021.)
    • 2023
    • Book

    Deeply Responsible Business.: A Global History of Values-Driven Leadership

    By: Geoffrey Jones
    Corporate social responsibility has entered the mainstream, but what does it take to run a successful purpose-driven business? This book examines leaders who put values alongside profits to showcase the challenges and upside of deeply responsible business. Should... View Details
    Keywords: Corporate Responsibility; Business Ecuation; Socially Responsible Investing; Business Education; Ethics; Leadership; Business History; Philanthropy and Charitable Giving; Religion; Social Enterprise; Social Issues; Wealth and Poverty; Corporate Social Responsibility and Impact; Mission and Purpose; Banking Industry; Beauty and Cosmetics Industry; Computer Industry; Consumer Products Industry; Education Industry; Fashion Industry; Financial Services Industry; Food and Beverage Industry; Green Technology Industry; Manufacturing Industry; Electronics Industry; Agriculture and Agribusiness Industry; United Kingdom; Germany; United States; Japan; India; Latin America
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    Jones, Geoffrey. Deeply Responsible Business: A Global History of Values-Driven Leadership. Cambridge, MA: Harvard University Press, 2023.
    • 05 Jun 2012
    • First Look

    First Look: June 5

    present day. It covers early entrepreneurial attempts to develop solar energy, the use of passive solar in architecture before World War II, and the subsequent growth of the modern photovoltaic industry. It explores the role of... View Details
    Keywords: Sean Silverthorne
    • 06 Sep 2016
    • First Look

    September 6, 2016

    through which uncertainty affects managerial decision making in the presence of agency conflicts. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50792 Harvard Business School Case 716-468 World Wildlife Fund (WWF)... View Details
    Keywords: Carmen Nobel
    • 02 May 2022
    • News

    Spotify, Disney, Ukraine, and Deep Purpose (ft. Ranjay Gulati)

    • 13 Feb 2022
    • News

    With Job Vacancies High, Employers Seek Out Workers They Might Have Previously Passed Over

    • 24 Feb 2021
    • News

    How to Negotiate and Avoid Costly Medical Bills

    • Program

    Strategic Marketing for Driving Growth

    more business growth. This program is eligible for the Digital Transformation Certificate. Learn More Key Benefits Effective marketing strategy development and implementation is a crucial piece of the puzzle for business leaders who need to drive View Details
    • Web

    Strategy - Doctoral

    Strategy The doctoral program in Strategy encourages students to pursue multi-disciplinary research that utilizes multiple methodologies—quantitative, as well as qualitative—to study how companies and industries around the world develop... View Details
    • 2017
    • Book

    Profits and Sustainability: A History of Green Entrepreneurship

    By: Geoffrey Jones
    This book explores whether profits and environmental sustainability are compatible through the lens of a global history of green entrepreneurship between the nineteenth century and today. It tells the story of the extraordinary and often eccentric men and women who... View Details
    Keywords: Environmental Entrepreneurship; Green Business; Sustainability; Entrepreneurship; Ethics; Business History; Religion; Environmental Sustainability; Agriculture and Agribusiness Industry; Banking Industry; Beauty and Cosmetics Industry; Consumer Products Industry; Alternative Energy Industry; Financial Services Industry; Food and Beverage Industry; Green Technology Industry; Tourism Industry; Africa; Asia; Europe; Latin America; North and Central America; Oceania
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    Jones, Geoffrey. Profits and Sustainability: A History of Green Entrepreneurship. New York: Oxford University Press, 2017.
    • 1998
    • Book

    The Multinational Traders

    By: Geoffrey Jones
    This book examines the history and theory of multinational trading companies. The essays in this volume demonstrate the importance of trading companies in trade and investment flows in the world economy from the nineteenth century to the present day. The empirical... View Details
    Keywords: Company History; Trade; Globalization; Books; Organizational Structure; Perspective; Diversification; Theory; Asia; Europe; United States
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    Jones, Geoffrey, ed. The Multinational Traders. Routledge International Studies in Business History. London: Routledge, 1998.

      Healthy Buildings: How Indoor Spaces Can Make You Sick - Or Keep You Well

      For too long we’ve designed buildings that haven’t focused on the people inside—their health, their ability to work effectively, and what that means for the bottom line. An authoritative introduction to a movement whose vital importance is now all too... View Details

        When Technology Gets Ahead of Society

        New technologies can be unsettling for industry incumbents, regulators, and consumers, because norms and institutions for dealing with them don't yet exist. Interestingly, businesspeople in emerging economies face similar challenges: The rules are unclear and... View Details
        • August 8, 2018
        • Article

        Hospital-based ACOs Face Challenges in Tracking Performance Indicators

        By: Christiana Beveridge, Sofia Warner, Greg Leya and Thomas W. Feeley
        Given that accountable care organizations (ACOs) have not achieved the degree of cost reductions and quality improvements initially hoped for, we sought to better understand the underlying reasons for their limited success. Our analysis of American Hospital Association... View Details
        Keywords: ACOs; Health Care and Treatment; Cost Management; Performance; Measurement and Metrics
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        Beveridge, Christiana, Sofia Warner, Greg Leya, and Thomas W. Feeley. "Hospital-based ACOs Face Challenges in Tracking Performance Indicators." NEJM Catalyst (August 8, 2018).
        • Program

        Authentic Leader Development

        teamwork and helps individuals at all levels of the organization to realize their leadership potential Expand your personal and professional network Extend your network by living and working with accomplished executives from various... View Details
        • 23 Sep 2009
        • Working Paper Summaries

        Operational Failures and Problem Solving: An Empirical Study of Incident Reporting

        Keywords: by Julia Adler-Milstein, Sara J. Singer & Michael W. Toffel; Health
        • 25 Oct 2011
        • Research & Ideas

        Chasing Stars: Why the Mighty Red Sox Struck Out

        you over and right away you will be a star working for us." (Indeed, at the end of the 2009 season, Epstein had publicly stated that his team was "kind of in a bridge period." This was upsetting to Bostonians; their team had swept the View Details
        Keywords: by Carmen Nobel; Sports; Banking
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