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  • All HBS Web  (2,755)
    • People  (3)
    • News  (547)
    • Research  (1,360)
    • Events  (12)
    • Multimedia  (244)
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  • September 2011
  • Module Note

Orientation to Leadership Intelligence Days, 2011

By: Joshua D. Margolis and Anthony J. Mayo
Julie Bornstein, senior vice president of Sephora Direct, is seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit and there is a desire to... View Details
Keywords: Budgets and Budgeting; Borrowing and Debt; Investment Return; Resource Allocation; Marketing Communications; Marketing Strategy; Consumer Behavior; Online Technology; Beauty and Cosmetics Industry
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Margolis, Joshua D., and Anthony J. Mayo. "Orientation to Leadership Intelligence Days, 2011." Harvard Business School Module Note 412-057, September 2011.
  • Web

2023 Reunion Presentations - Alumni

circumstances may be, and getting there is an art and a science. In this session, Professor Brooks will discuss his latest research on happiness, dispel the myths about finding unrealistic perfect bliss, and share ways to improve your life right now by making finding... View Details
  • Web

Asia Pacific - Global

students how to compile an income statement, a balance sheet, and a cash flow statement. It focuses on Blank Corporation, an innovative South Korean company that bridged content and commerce by selling products directly through social media posts featuring View Details
  • Web

U.S. Competitiveness

three years. More from “A Recovery Squandered” 68% of alumni believe that democracy in America is at risk. More from “A Recovery Squandered” Featured Videos 14 Sep 2017 Video Webinar: Why Competition in the... View Details
  • 22 May 2019
  • Blog Post

What is FIELD Global Immersion?

meet in person with their GP and local consumers. To maximize the experience, students are asked to travel to a city and country in which they have no significant prior work, travel or life experience. See members of the Class of 2020 find out where they’re going on... View Details

    Lazy Prices

    QuantCon NYC 2018 Quantitative Investing Confernece - Interview Video

     Using the complete history of regular quarterly and annual filings by U.S. corporations from 1995-2014,... View Details

    • April 2025
    • Article

    Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic

    By: Tiona Zuzul, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston and Carey E. Priebe
    Workplace communications around the world were drastically altered by COVID-19, related work-from-home orders, and the rise of remote work. To understand these shifts, we analyzed aggregated, anonymized metadata from over 360 billion emails within 4,361 organizations... View Details
    Keywords: Remote Work; COVID-19; Communication Technology; Organizational Change and Adaptation
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    Zuzul, Tiona, Emily Cox Pahnke, Jonathan Larson, Christopher White, Patrick Bourke, Nicholas Caurvina, Neha Parikh Shah, Fereshteh Amini, Youngser Park, Joshua Vogelstein, Jeffrey Weston, and Carey E. Priebe. "Dynamic Silos: Increased Modularity and Decreased Stability in Intra-organizational Communication Networks During the COVID-19 Pandemic." Management Science 71, no. 4 (April 2025): 3428–3448.
    • August 2021
    • Supplement

    Aligning Mission and Margin at Southern Bancorp

    By: Brian Trelstad
    Video Supplement for HBS Case No. 321-099. In October 2020, after spending almost a decade to turnaround Southern Bancorp, an Arkansan bank founded with the mission to provide financial services to rural, underserved communities, CEO Darrin Williams is wondering how... View Details
    Keywords: Racial Wealth Gap; Banks and Banking; Growth and Development; Corporate Social Responsibility and Impact; Mission and Purpose; Going Public; Investment Return; Social Issues; Wealth and Poverty; Banking Industry; Financial Services Industry; United States; Arkansas
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    Trelstad, Brian. "Aligning Mission and Margin at Southern Bancorp." Harvard Business School Multimedia/Video Supplement 322-702, August 2021.
    • April 14, 2017
    • Article

    Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It

    By: John A. Deighton
    United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and... View Details
    Keywords: Crisis Management; Customer Focus and Relationships; Employees; Training; Air Transportation Industry
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    Deighton, John A. "Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It." Harvard Business Review (website) (April 14, 2017).

      Stefan H. Thomke

      Stefan Thomke (sthomke@hbs.edu), an authority on the management of innovation, is the William Barclay Harding Professor of Business Administration at Harvard Business School. He has worked with firms on product, process, and... View Details

      Keywords: home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games; home video games
      • 16 Nov 2016
      • Research & Ideas

      Turning One Thousand Customers into One Million

      to reach new people. Unlike traditional mass media advertising such as local TV commercials or print ads, which are expensive and time-consuming, paid digital media such as Google search ads, Facebook ads, and YouTube video ads offer many... View Details
      Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
      • Web

      Frameworks - Institute For Strategy And Competitiveness

      HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Frameworks Frameworks Michael Porter has developed a series of frameworks to support the expanse of his research areas. Value-Based Health... View Details
      • Web

      HBS - The year in Review

      community events, as well as a video collection of faculty discussing their most impactful cases marked the 100th anniversary of this pedagogy. Case Method 100 Years Videos 100 Years of Harvard Business... View Details
      • 31 Oct 2023
      • Research & Ideas

      Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

      watching,” she said. “They're looking for more than just a press release or a DEI report. They want change.” In a study by Williams, who is also a professor of law at Georgetown University, White participants who watched a video that... View Details
      Keywords: by Katherine Hutt Scott and Barbara DeLollis
      • Web

      The New CEO Workshop - Institute For Strategy And Competitiveness

      HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Courses New CEO Workshop As a newly minted CEO, you may think you finally have the power to set strategy, the authority to make things... View Details
      • 01 Dec 2023
      • News

      Thinking Ahead

      consumer-fitness experience and grounded it in medical science for a chronic disease population?” asks Lee, a 2023–2024 Blavatnik Fellow who will spend her fellowship year developing and testing an on-demand video prototype. Exercise can... View Details
      Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
      • August 2015 (Revised June 2021)
      • Case

      Amazon.com, 2021

      By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin
      In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details
      Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Internet; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Digital Platforms; Competition; Internet and the Web; Corporate Strategy; Digital Marketing; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Information Infrastructure; Information Technology; Mobile and Wireless Technology; Price; Applications and Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; Motion Pictures and Video Industry; United States; Washington (state, US); Seattle
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      Wells, John R., Benjamin Weinstock, Gabriel Ellsworth, and Galen Danskin. "Amazon.com, 2021." Harvard Business School Case 716-402, August 2015. (Revised June 2021.)
      • 08 Aug 2022
      • HBS Case

      Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

      user-generated videos, cover dances, and remixes. Video: BTS teamed with American singer Halsey for their 2019 single "Boy with Luv." The song's video was viewed 75 million times on YouTube within 24 hours of its release. The ARMY flooded... View Details
      Keywords: by Shalene Gupta; Media & Broadcasting; Music

        Peter Tufano

        Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

        Keywords: video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games

          David B. Yoffie

          Professor David B. Yoffie is the Max and Doris Starr Professor of International Business Administration at Harvard Business School. A member of the HBS faculty since 1981, Professor Yoffie received his Bachelor's degree summa cum laude and Phi Beta... View Details

          Keywords: video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games; video games
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