Publications

Publications

Filter Results: (4,375) Arrow Down
Filter Results: (4,375) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 66 of 4,375 Results →
  • 14 Sep 2016
  • Research & Ideas

Web Surfers Have a Schedule and Stick to It

allocated. Clickstream data was provided by ComScore, an audience measurement firm. In the development of the internet, 2008 and 2013 were landmark years. Netflix and Hulu... View Details
Keywords: by Julia Hanna; Retail; Web Services
  • January – February 2008
  • Article

Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance

By: Zeynep Ton and Robert S. Huckman
We examine the impact of employee turnover on operating performance in settings that require high levels of knowledge exploitation. Using 48 months of turnover data from U.S. stores of a major retail chain, we find that, on average, employee turnover is associated with... View Details
Keywords: Customer Focus and Relationships; Governance Compliance; Retention; Standards; Service Operations; Business Processes; Retail Industry; United States
Related
  • 01 Dec 1996
  • News

Organizations and Markets: A Challenging View of the World

incentives and compensation systems, is investigating his theory that effective measurement of performance must use subjective judgment and... View Details
Keywords: Susan Young
  • September 2002 (Revised December 2005)
  • Case

DaimlerChrysler Post-Merger Integration (A)

By: Richard F. Meyer, Michael G. Rukstad, Peter J. Coughlan and Stephan A. Jansen
Describes the background, process, and aftermath of the merger between Daimler-Benz of Germany and Chrysler Corp. of America. Describes the economic structure and trends of the world automobile industry at the turn of the century as well as the individual histories and... View Details
Keywords: Integration; Negotiation Process; Corporate Strategy; Mergers and Acquisitions; Cross-Cultural and Cross-Border Issues; Auto Industry; Germany; United States
Related
  • 1996
  • Article

A Segment-Level Model of Category Volume and Brand Choice

By: William R. Dillon and Sunil Gupta
Keywords: Brands and Branding; Decision Choices and Conditions; Segmentation; Volume
Related
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

performance throughout his career. We highlighted McVay’s penchant for surrounding himself with effective staff and willingness to delegate tasks to them. Here, we raise another skill of his that bodes well... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Point’s market opportunity and growth rate but can be seen as a change in their growth strategy. The founder needs to decide his strategy for his next board meeting. Should he focus on past performance? Or... View Details
Keywords: Sean Silverthorne
  • October 1979 (Revised March 1995)
  • Background Note

Note on the Management of Queues

Contains four sections: 1) measuring the performance of queuing systems; 2) types of queuing systems; 3) the behavior of simple systems (elementary queuing theory); and 4) the management of queues (including a discussion of their psychology). View Details
Keywords: Mathematical Methods
Related
  • Web

Ansel Adams and Polaroid R&D | Baker Library

competence is complete. . . . I should like to send you a camera and associated equipment and film as a personal gift.” (2) Land asked Adams to serve as a consultant to test Polaroid cameras View Details
  • 01 Apr 1996
  • News

Stasis and Turmoil: HBS Research for the Real World

ongoing scrutiny on the part of government regulators, who themselves experience a wide range of pressures from consumer and other advocacy groups." Emmons argues that ultimately the notion that government is becoming less relevant to... View Details
  • 07 Jan 2020
  • Cold Call Podcast

Can Capitalism Be Fixed by Making Companies More Just?

Keywords: Re: Ethan C. Rouen & Charles C.Y. Wang; Financial Services
  • January 2013 (Revised April 2013)
  • Technical Note

Relational Contracts and the Roots of Sustained Competitive Advantage

By: Rebecca M. Henderson
This note focuses on organizational "competencies" or "capabilities" as a potential source of sustained competitive advantage. Research in this area hypothesizes that some firms outperform their competition because they can do things that their rivals cannot. View Details
Keywords: Competitive Advantage; Performance
Related
  • 2012
  • Working Paper

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts in interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising; Service Delivery; Competition; Conflict of Interests; Policy; Practice; Advertising Industry; United States
Related
  • October 2021
  • Article

Shareholder Activism and Firms' Voluntary Disclosure of Climate Change Risks

By: Caroline Flammer, Michael W. Toffel and Kala Viswanathan
This paper examines whether—in the absence of mandated disclosure requirements—shareholder activism can elicit greater disclosure of firms’ exposure to climate change risks. We find that environmental shareholder activism increases the voluntary disclosure of climate... View Details
Keywords: Transparency; Reporting; Shareholder Engagement; Shareholder Activism; Climate Change; Risk and Uncertainty; Environmental Management; Investment Activism; Corporate Disclosure; Communication Strategy; Information Publishing; Measurement and Metrics; Corporate Social Responsibility and Impact; Problems and Challenges; United States
Related
  • 20 Oct 2010
  • Research & Ideas

HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability

stakeholders at an HBS workshop last week. Integrated reports combine a company's financial, environmental, social, and governance performance measures into a report that can... View Details
Keywords: by Sean Silverthorne; Accounting
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

the Jack Welch-style of firing the so-called bottom 10 percent every year." Recruit developed this strategy in the wake of crisis. In the 1980s, Recruit Holdings’ CEO sold shares of a subsidy before it went public. The resulting scandal... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • Web

Social Entrepreneurship and Systems Change (SESC) - Course Catalog

the critical insights, frameworks and tools needed. Graduates will be well-positioned for roles that demand a deep understanding of leading and scaling social enterprises and... View Details
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

September–October 2017 Harvard Business Review Why Do We Undervalue Competent Management? Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence By: Sadun, Raffaella, Nicholas Bloom, View Details
Keywords: Carmen Nobel

    Robert Simons

    Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a... View Details

    • 27 Feb 2018
    • First Look

    First Look at New Research and Ideas, February 27, 2018

    percent increase in housing prices. Moreover, Yelp measures of local business activity provide leading indicators for housing price changes and help to forecast which neighborhoods are gentrifying. Download... View Details
    Keywords: Sean Silverthorne