Revenue Cycle Management - Publications - Faculty & Research

07 May 2019
News

How Sonja Hoel Perkins Saved John McAfee from an Especially Bad Deal

attending Harvard Business School, Hoel Perkins landed a job on the ground floor of the venture capital firm TA Associates in Boston. There she impressed management with her computer skills—all self-taught—and her knack for finding... View Details

01 Apr 2000
News

Q & A: A Conversation with IRS Chief Charles Rossotti

Named the 45th Commissioner of Internal Revenue in 1997, Charles O. Rossotti (MBA '64) heads the Internal Revenue Service, which has 102,000 employees, a $7.8 billion budget, and annual View Details

Keywords: Garry Emmons

01 Mar 2025
News

Patch Work

The week before the November 2024 US elections was like so many that came before at Winning Connections, with John Jameson (MBA 1991) padding around his firm’s Capitol Hill town house in athletic shorts, trying to demonstrate that the telephone still has a role to play... View Details

Keywords: Sasha Issenberg; Illustrations by Dan Bejar

01 Oct 1997
News

Meeting the Challenges of Third-World Development

Nations Operation in Somalia and was stationed in Mogadishu. A year after graduation, she accepted a six-month position as director of enterprise development in Tanzania with an international nongovernmental organization called TechnoServe. At TechnoServe, Lu worked... View Details

11 Sep 2018
News

Bringing Government Up to Code

current events really are helping us all see that society is not working for a lot of people. And the question I get a lot is, well, should I go be a product manager at Twitter and really learn some of the skills of the trade first and... View Details

27 Dec 2010
Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

Bill George, Professor of Management Practice Social networking is the most significant business development of 2010, topping the resurgence of the U.S. automobile industry. During the year social networking morphed from a personal... View Details

Keywords: by Staff

14 Nov 2012
News

Remembering His Roots

invest in the educational and professional potential of men and women whose young lives were spent as migrant farm workers. Living by the cycle of fruit harvests, a basic education for these kids was often out of reach or incomplete, and... View Details

Keywords: farmworkers

18 Jun 2001
Research & Ideas

Tech Investment the Wise Way

Excerpted with permission from "The Dual Edged Role of the Business Model in Leveraging Corporate Technology Investments," in Taking Technical Risks: How Innovators, Executives, and Investors Manage High Tech Risks, article ©... View Details

Keywords: by Henry Chesbrough & Richard S. Rosenbloom

Web

Launching Tech Ventures - Course Catalog

design and run as well as the organizations they build. LTV has a tactical, implementation bias rather than a strategic one. There is a modest overlap with Product Management and Entrepreneurial Sales, but LTV is solely focused on... View Details

01 Mar 2014
News

Ask the Expert: Taxing Questions

Image by Brian Stauffer What would the "perfect" tax plan look like? Sheridan Schechner (MBA/JD 1983), managing director, Barclays Capital, USA I'd envision three simple building blocks: a consumption tax with no exclusions that... View Details

Keywords: ask the expert; Finance

19 May 2014
Research & Ideas

Why Companies Should Compete for Your Privacy

information to provide." “Focusing on a single revenue source is the most profitable strategy when firms compete for consumer information” It's clear from their research that the marketplace has plenty of room for two types of Internet... View Details

Keywords: by Dina Gerdeman; Consumer Products

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

Among the most popular elective courses at Harvard Business School is Building and Sustaining a Successful Enterprise (BSSE). Developed by Professor Clayton M. Christensen, the course teaches future leaders how to use well-researched academic theories to understand... View Details

Keywords: by Carmen Nobel; Auto

01 Jun 2010
News

Get Well Soon

first-year required Technology and Operations Management course (TOM), the case offers valuable takeaways for future managers of any complex service organization. “It’s a good TOM case in that it includes... View Details

Keywords: Julia Hanna; Ambulatory Health Care Services; Health, Social Assistance

01 Dec 2003
News

Alumni Luminaries Discuss Careers, Values with HBS Students

Inc., an enterprise she began in her garage and grew into a $20 million operation with twelve hundred employees. She is the first African-American woman to earn an MBA at HBS. Charles O. Rossotti (MBA ’64), cofounder, former chairman and CEO, American View Details

10 Jun 2013
Research & Ideas

How Numbers Talk to People

deep statistical analysis, just good data and reporting approaches. It is often encountered in online businesses, where customer clickstreams provide plenty of data-often too much-for analysis. One expert practitioner of the CSI story approach is Joe Megibow, vice... View Details

January 2010 (Revised January 2014)
Case

Twitter

By: Mikolaj Jan Piskorski, David Chen, Bill Heil and Aaron Smith

Twitter is a micro-blogging company that allows users to send short text updates to others. The site is used by people, including celebrities, government officials, and businesses. It helps to raise money for non-profit organizations and provides first-responders with... View Details

Keywords: Blogs; Revenue; Information Publishing; Growth and Development Strategy; Social and Collaborative Networks; Web

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Educators

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From Concept to Product | Baker Library

Polaroid Corporation Administrative Records, b. I.464, f. 21. Over the next two and a half decades Morse would participate in Polaroid’s phenomenal growth as its employee numbers, manufacturing plants, and revenues from instant... View Details

01 Sep 2003
What Do You Think?

To Whom Should Boards be Accountable?

along with other very thoughtful responses, suggest a wide divergence of views on the role of the board in the life cycle of a corporate entity. Interestingly, those who teach corporate law suggest that board accountabilities are subject... View Details

Keywords: by James Heskett

01 Oct 1998
News

Beyond the Numbers

movement, in the mid-1970s Robinson was a strategic financial manager for General Foods' (GF) domestic grocery products. After scanning a decade's worth of data and analyzing GF's investments in new product development, Robinson says he... View Details

Keywords: Eileen K. McCluskey

Web

VBHCD Initiative - Institute For Strategy And Competitiveness

and manage patient-level costs over complete cycles of care for a variety of medical conditions. This innovative approach links costs to clinical outcomes in order to identify opportunities for value... View Details

Publications