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      • February 1999
      • Case

      Tektronix, Inc.: Global ERP Implementation

      By: Robert D. Austin, Richard L. Nolan, George Francis Westerman III and Mark J. Cotteleer
      Reviews Tektronix's implementation of an Enterprise Resource Planning (ERP) solution in all three of its global business divisions. This case tells the story of three implementations, each with its own character and requirements. Tektronix managers needed to... View Details
      Keywords: Business Model; Transformation; Globalized Markets and Industries; Information Management; Management Skills; Management Style; Strategic Planning; Problems and Challenges; Electronics Industry
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      Austin, Robert D., Richard L. Nolan, George Francis Westerman III, and Mark J. Cotteleer. "Tektronix, Inc.: Global ERP Implementation." Harvard Business School Case 699-043, February 1999.
      • 1999
      • Chapter

      Agency in the Context of Labor Management

      By: K. L. Valley
      Keywords: Employee Relationship Management; Labor and Management Relations
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      Valley, K. L. "Agency in the Context of Labor Management." In Negotiating on Behalf of Others: Advice to Lawyers, Business Executives, Sports Agents, Diplomats, Politicians, and Everybody Else, edited by Robert Mnookin, Lawrence Susskind, and Pacey C. Foster, 196–202. Thousand Oaks, CA: SAGE Publications, 1999.
      • Article

      Discussion of Earnings-based Bonus Plans and Earnings Management by Business Unit Managers

      By: Paul M. Healy
      Keywords: Management; Compensation and Benefits; Earnings Management
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      Healy, Paul M. "Discussion of Earnings-based Bonus Plans and Earnings Management by Business Unit Managers." Journal of Accounting & Economics 26, nos. 1-3 (January 1999).
      • 1999
      • Chapter

      Management Buyouts and Managerial Ethics

      By: L. S. Paine
      Keywords: Executive Compensation; Ethics; Conflict of Interests
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      Paine, L. S. "Management Buyouts and Managerial Ethics." In Ethical Issues in Business: A Philosophical Approach, edited by Thomas Donaldson and Patricia H. Werhane. Englewood Cliffs, NJ: Prentice Hall, 1999.
      • December 1998 (Revised May 1999)
      • Case

      Specialty Medical Chemicals

      By: Richard G. Hamermesh and Lucinda Doran
      A new general manager is supposed to rekindle growth. Seven months later, he questions the abilities of his direct reports. An organizational psychologist is brought in to assess his people. The general manager now has to decide who to keep and how to structure his... View Details
      Keywords: Decisions; Employees; Leadership Development; Management Teams; Organizational Structure; Cognition and Thinking
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      Hamermesh, Richard G., and Lucinda Doran. "Specialty Medical Chemicals." Harvard Business School Case 399-094, December 1998. (Revised May 1999.)
      • December 1998 (Revised June 1999)
      • Case

      STT Aerospace

      By: Richard G. Hamermesh and Jeremy Dann
      Experienced entrepreneur Charles Damon conducted a "roll-up" from 1987-1994 within the commercial airliner interior products industry. Damon's company, STT Aerospace, took advantage of an industry-wide recession in the early 1990s by buying when asset prices were low.... View Details
      Keywords: Retention; Business Strategy; Selection and Staffing; Entrepreneurship; Financial Crisis; Growth and Development Strategy; Compensation and Benefits; Employee Stock Ownership Plan; Acquisition; Product Development; Aerospace Industry
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      Hamermesh, Richard G., and Jeremy Dann. "STT Aerospace." Harvard Business School Case 399-056, December 1998. (Revised June 1999.)
      • 1998
      • Working Paper

      CEO Incentives and Firm Size

      By: Brian Hall and George P. Baker
      What determines CEO incentives? A confusion exists among both academics and practitioners about how to measure the strength of CEO incentives, and how to reconcile the enormous differences in pay sensitivities between executives in large and small firms. We show that... View Details
      Keywords: Business Ventures; Motivation and Incentives; Executive Compensation; Size; Management Systems
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      Hall, Brian, and George P. Baker. "CEO Incentives and Firm Size." NBER Working Paper Series, No. 6868, December 1998.
      • November 1998 (Revised July 2012)
      • Case

      Explo Leisure Products

      By: Richard G. Hamermesh
      Tim Trowac and Dave Rahall, two former investment bankers, skillfully execute the leveraged buyout of a golf ball recycling company after working intensely on their due diligence, writing a business and financial plan, and developing the investment memorandum. Six... View Details
      Keywords: Selection and Staffing; Leveraged Buyouts; Business Plan; Performance; Management Teams; Business Strategy; Financial Strategy; Business and Shareholder Relations; Green Technology Industry; Sports Industry
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      Hamermesh, Richard G. "Explo Leisure Products." Harvard Business School Case 399-053, November 1998. (Revised July 2012.)
      • October 1998
      • Background Note

      Welfare-to-Work Information and Statistics

      By: Rosabeth M. Kanter and Ellen Pruyne
      Summarizes information on the national issue of hiring people from the welfare roles. Organized by topics relevant to business, this note reviews research findings and statistics and poses questions to assist business decision-makers in assessing a company's current or... View Details
      Keywords: Decision Choices and Conditions; Recruitment; Risk Management; Planning; Programs; Research; Welfare
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      Kanter, Rosabeth M., and Ellen Pruyne. "Welfare-to-Work Information and Statistics." Harvard Business School Background Note 399-064, October 1998.
      • September 1998 (Revised May 2002)
      • Case

      Cisco Systems, Inc.: Implementing ERP

      By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer
      Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details
      Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management
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      Austin, Robert D., Richard L. Nolan, and Mark J. Cotteleer. "Cisco Systems, Inc.: Implementing ERP." Harvard Business School Case 699-022, September 1998. (Revised May 2002.)
      • September 1998 (Revised April 2001)
      • Case

      Sealed Air Taiwan (A)

      By: Lynn S. Paine and Robert J. Crawford
      The general manager for U.S.-based Sealed Air Corp.'s Taiwan subsidiary must decide whether he's hired the right person to bridge the gap between Sealed Air's corporate culture and Taiwan's business culture. This case details Bob Kayser's experiences in trying to... View Details
      Keywords: Organizational Change and Adaptation; Organizational Culture; Cross-Cultural and Cross-Border Issues; Relationships; Service Operations; Motivation and Incentives; Management Skills; Compensation and Benefits; Taiwan; United States
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      Paine, Lynn S., and Robert J. Crawford. "Sealed Air Taiwan (A)." Harvard Business School Case 399-058, September 1998. (Revised April 2001.)
      • September 1998 (Revised May 1999)
      • Case

      Strategic Services at Andersen Consulting

      By: Thomas J. DeLong, Catherine M. Conneely and Abby J. Hansen PHD
      Bill Copacino, Andersen Consulting's managing partner of Strategic Services Americas, needed to submit his recommendation to Peter Fuchs, Strategic Services worldwide director, for the operating plan for Strategic Services Americas for fiscal year 1999. Strategic... View Details
      Keywords: Strategic Planning; Recruitment; Organizational Culture; Expansion; Business Units; Consulting Industry
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      DeLong, Thomas J., Catherine M. Conneely, and Abby J. Hansen PHD. "Strategic Services at Andersen Consulting." Harvard Business School Case 899-065, September 1998. (Revised May 1999.)
      • Article

      Are CEOs Really Paid Like Bureaucrats?

      By: Brian J. Hall and Jeffrey B. Liebman
      Keywords: Management; Executive Compensation
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      Hall, Brian J., and Jeffrey B. Liebman. "Are CEOs Really Paid Like Bureaucrats?" Quarterly Journal of Economics 113, no. 3 (August 1998): 653–691.
      • March 1998 (Revised April 2001)
      • Case

      Corposol (Abridged Version)

      By: James E. Austin
      The social enterprise Corposol has become the largest lender to microentrepreneurs in Colombia. Its rapid growth and diversification into other services and geographical areas has created organizational and resource strains. View Details
      Keywords: Social Enterprise; Growth Management; Diversification; Microfinance; Financial Services Industry; Colombia
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      Austin, James E. "Corposol (Abridged Version)." Harvard Business School Case 398-123, March 1998. (Revised April 2001.)
      • March 1998 (Revised March 1999)
      • Case

      Shepard Quraeshi Associates (A)

      By: Lynn S. Paine and Harold F. Hogan Jr
      Samina Quraeshi, principal of Boston-based Shepard Quraeshi Associates, must decide whether to take legal action against her key employees after they leave her firm to start their own, taking with them key clients and data. Quraeshi sees the situation as reflecting... View Details
      Keywords: Ethnicity; Nationality; Ethics; Employees; Gender; Cross-Cultural and Cross-Border Issues; Immigration; Growth and Development Strategy; United States
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      Paine, Lynn S., and Harold F. Hogan Jr. "Shepard Quraeshi Associates (A)." Harvard Business School Case 398-112, March 1998. (Revised March 1999.)
      • March 1998 (Revised November 2004)
      • Case

      FAG Kugelfischer-A German Restructuring

      By: Stuart C. Gilson
      A large German manufacturer of ball bearings and precision machinery experiences severe financial difficulty brought on by poor management practices, an ill-conceived acquisition of a former East German ball-bearings company, and an industry recession. The company... View Details
      Keywords: Accounting; Acquisition; Restructuring; Economic Slowdown and Stagnation; Machinery and Machining; Policy; Resignation and Termination; Management Practices and Processes; Performance Evaluation; Business and Shareholder Relations; Business and Stakeholder Relations; Europe; Germany; United States
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      Gilson, Stuart C. "FAG Kugelfischer-A German Restructuring." Harvard Business School Case 298-046, March 1998. (Revised November 2004.)
      • March 1998 (Revised July 1998)
      • Case

      Boston Duck Tours,1996: Has Boston Gone Quackers?

      By: Myra M. Hart and Stephanie Dodson
      While on vacation in Memphis, former investment manager Andy Wilson discovers a unique "tour bus" that travels over land and through water. He decides to transplant the concept to Boston and to add both historical and theatrical features to the amphibious tour. As he... View Details
      Keywords: Opportunities; Creativity; Entrepreneurship; Financing and Loans; Problems and Challenges; Business Startups; Tourism Industry; Tennessee; Boston
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      Hart, Myra M., and Stephanie Dodson. "Boston Duck Tours,1996: Has Boston Gone Quackers?" Harvard Business School Case 898-189, March 1998. (Revised July 1998.)
      • February 1998 (Revised September 1998)
      • Case

      Insteel Wire Products: ABM at Andrews

      By: V.G. Narayanan and Ratna G. Sarkar
      Insteel implements an activity-based costing (ABC) system in 1996. It finds pallet nails to be its most profitable product and decides to expand the number of cells making pallet nails from two to four. A repeat of the ABC study in 1997 shows pallet nails have become... View Details
      Keywords: Cost Accounting; Expansion; Resource Allocation; Activity Based Costing and Management
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      Narayanan, V.G., and Ratna G. Sarkar. "Insteel Wire Products: ABM at Andrews." Harvard Business School Case 198-087, February 1998. (Revised September 1998.)
      • February 1998
      • Case

      Lyondell Petrochemical Company

      By: Jay W. Lorsch and Daniel P. Erikson
      In August 1994, Lyondell Petrochemical Co.'s corporate parent and largest single shareholder effectively shed its stock, resulting in the resignation of 5 of its 11 directors. The remaining outside directors immediately acted to overhaul the executive compensation plan... View Details
      Keywords: Corporate Governance; Governing and Advisory Boards; Executive Compensation; Design; Business or Company Management; Management Teams; Mining Industry
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      Lorsch, Jay W., and Daniel P. Erikson. "Lyondell Petrochemical Company." Harvard Business School Case 498-028, February 1998.
      • January 1998
      • Case

      Frontgate Catalog

      By: Jeffrey F. Rayport
      Frontgate is a high-end, Lebanon, Ohio-based catalog business. The decision makers are trying to determine how much financial and personnel resources to invest in the development of a Web site. The decision is being made in light of branding issues and competitor's Web... View Details
      Keywords: Customer Relationship Management; Competition; Internet and the Web; Brands and Branding; Retail Industry; Ohio
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      Rayport, Jeffrey F., and Carrie Ardito. "Frontgate Catalog." Harvard Business School Case 898-080, January 1998.
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