Research Practiced - Publications - Faculty & Research

24 Nov 2014
Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

discovered that many of these problem contracts were not very profitable," says Healy. The results were more stark for Montreal-based engineering and construction firm SNC-Lavalin, which Healy is researching for an upcoming case study. In... View Details

Keywords: by Michael Blanding

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

however, that most companies that claim to practice customer relationship management actually focus on managing individual customer interactions. While they think they are talking strategy, firms are actually mired in the execution of... View Details

Keywords: by Peter K. Jacobs

28 Jul 2006
Research & Ideas

Meeting China’s Need for Management Education

practices in management education. "Overall, we were delighted to see the impact that PCMPCL is having in the area and on these leading schools of business," Wheelwright says. Report: Q: What general advice would you give our... View Details

Keywords: by Sean Silverthorne; Education

09 Oct 2012
First Look

First Look: October 9

interdependent work is performed under conditions that make bounded stable teams infeasible, creating a need to understand factors that foster teaming in the absence of team stability. Teaming refers to coordination and mutual adjustment during episodes of... View Details

Keywords: Sean Silverthorne

06 Jan 2012
Op-Ed

Where Green Corporate Ratings Fail

professor at Harvard Business School, where he researches the effectiveness of environmental management practices within companies' operations and supply chains, and teaches MBAs and executives how managers... View Details

Keywords: by Michael Toffel & Auden Schendler; Information; Publishing

05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

Knowledge next month.How can providers compete on value? To do so, they must embrace a series of strategic and organizational imperatives, shown in Figure 5-1. We describe the imperatives in the context of hospitals and physician groups. However, they apply even to the... View Details

Keywords: by Michael E. Porter; Health

21 Apr 2009
First Look

First Look: April 21, 2009

theories of how social activists inspire changes in organizational norms, beliefs, and practices, we hypothesize that shareholder actions and regulatory threats are likely to prime firms to adopt practices consistent with the aims of a... View Details

Keywords: Martha Lagace

13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

all the others." Calls for sacrifice and self-discipline are met with cynicism, skepticism, and knee-jerk resistance. Our research into organizational transformation has involved settings as diverse as multinational corporations,... View Details

Keywords: by David A. Garvin & Michael A. Roberto

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

Here are key requirements to ask of any service provider offering to certify your work setting as a healthy building. These best practices apply for employers, employees, and customers alike. Our research... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

24 Mar 2008
Research & Ideas

Reducing Risk with Online Advertising

markets, these are the kinds of concerns you should think about when setting payment terms and dealing directly with suppliers. One tool to deter fraud: pay later. Edelman's new research on a major advertising affiliate network... View Details

Keywords: by Martha Lagace; Video Game; Web Services

03 Jan 2017
Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

order and devour a pepperoni pizza at midnight, try tackling next week’s grocery list instead. Researchers from Harvard Business School and the Analyst Institute evaluated a year's worth of customer orders from an online grocer. Their... View Details

Keywords: by Carmen Nobel

11 Jul 2005
Research & Ideas

The New International Style of Management

certain qualities and practices not observed in firms that fall short. Multinational firms have understood for some time that certain activities, such as marketing, must remain local in concept and execution to be successful. At the same... View Details

Keywords: by Garry Emmons

15 Nov 2004
Research & Ideas

Solving the Health Care Conundrum

shouldn't wait for policy; they should act now to become early movers in leading these changes. Context Professor Porter, having conducted in-depth research and analysis on the U.S. health care market, discussed his conclusions on the... View Details

Keywords: by Michael E. Porter; Health

21 Nov 2012
Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

business models; an enhanced focus on organizational innovation and implementation; and increased field-based learning." The Diagnosis As source material for the conference, Herzlinger arranged for market research firm Scriplogix to... View Details

Keywords: by Paul Guttry; Health; Education

28 Nov 2012
What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

customer perceptions of service quality, or success in developing talent, should be injected in some way into the calculation. Regardless of the solution favored, Daniel Pink reminds us that all of these practices run counter to a great... View Details

Keywords: by James Heskett

26 Sep 2006
First Look

First Look: September 26, 2006

leaders from Harvard Business School who discuss theory with practices from the world's top corporations to show how businesses, NGOs and government organizations can use business solutions to add social value to the world's poorest... View Details

Keywords: Sean Silverthorne

28 Aug 2017
Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details

Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

Millions of Americans, from hourly retail staffers to corporate vice presidents, wrestle with the demands of work while parenting young children, caring for a sick spouse or aging parent—or both. That juggling act is made even tougher by rigid View Details

Keywords: by Christine Pazzanese, Harvard Gazette

11 Jul 2012
Research & Ideas

The Future of Boards

attention next? A: We did a diagnosis in our chapter about compensation, but I think there's much more that can be said about what's wrong with it and how to fix it. My research associate and I also want to get a questionnaire into the... View Details

Keywords: by Julia Hanna

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

hiring and productivity, says Jeffrey T. Polzer, the UPS Foundation Professor of Human Resource Management at Harvard Business School. His recent paper probes how organizational researchers should study people analytics practices, which... View Details

Keywords: by Ben Rand

Publications