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  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

PublicationsManaging School Districts for High Performance: Cases in Public Education Leadership Authors:Stacey Childress, Richard F. Elmore, Allen Grossman, and Susan Moore Johnson, editors Publication:Cambridge: Harvard Education Press, 2007 Abstract Managing School... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

of athletic footwear, should respond to Adidas' planned acquisition of Reebok—a transaction that would join the second- and third-largest companies in the industry. Highlights the unique aspects of New Balance's strategy—focusing on fit and View Details
Keywords: Martha Lagace
  • 14 Nov 2005
  • Research & Ideas

How Can Start Ups Grow?

interested in studying this relatively unexplored area. Q: Why did you decide to focus on entrepreneurship in the advertising industry in your research? A: Advertising more than most businesses responds to the talents and personalities of... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • June 2008
  • Teaching Note

Amanco: Developing the Sustainability Scorecard (TN)

By: Robert S. Kaplan
Teaching Note for [inse107038]. View Details
Keywords: Balanced Scorecard; Strategy; Performance; Groups and Teams; Management Systems; Market Entry and Exit; Competition; Social Enterprise; Motivation and Incentives; Goals and Objectives; Manufacturing Industry; Latin America; Brazil
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Kaplan, Robert S. "Amanco: Developing the Sustainability Scorecard (TN)." Harvard Business School Teaching Note 108-100, June 2008.
  • 09 Mar 2016
  • Lessons from the Classroom

In This Classroom, Beer Can Improve Your Grade

simulations, but Strategic Brew stands alone in scope. All 940 first-year students play the game simultaneously as part of the required Strategy course. Roughly 40 faculty and project members manage and supervise the events. “It’s a product everybody knows. It’s... View Details
Keywords: by Roberta Holland; Education; Food & Beverage
  • 06 Sep 2016
  • First Look

September 6, 2016

position is unreasonable, it may make little sense to be reasonable yourself. But if everyone routinely came to a dispute with a realistic starting position, the offers would be more or less aligned, and any negotiation that followed would most likely be View Details
Keywords: Carmen Nobel
  • 29 Jul 2014
  • First Look

First Look: July 29

  Working Papers Learning from the Kursk Submarine Rescue Failure: The Case for Pluralistic Risk Management. By: Mikes, Anette, and Amram Migdal Abstract—The Kursk, a Russian nuclear‐powered submarine, sank in the relatively shallow... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

income remained relatively stable, about 3 to 1. Over the last 20 years, however, the financial markets that financed the housing system in the United States changed remarkably. Local markets once dominated by tightly regulated savings... View Details
Keywords: by Martha Lagace; Financial Services
  • 03 Oct 2012
  • What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

the educational system, with incentives to encourage advanced study in engineering as well as information and manufacturing-related technologies. In addition, they call for a national economic strategy for manufacturing, with an emphasis... View Details
Keywords: by James Heskett; Manufacturing
  • 12 May 2008
  • Research & Ideas

Accounting Information as Political Currency

almost certainly aren’t always used so). In general, earnings management refers to this discretionary component of accruals. In an average firm, earnings management is likely to be used to convey meaningful information on future cash flows. In the absence of... View Details
Keywords: by Martha Lagace
  • 26 Aug 2014
  • First Look

First Look: August 26

behaviors associated with building social capital influence individuals' psychological experiences and work outcomes. August 2014 Child Development Why We Think We Can't Dance: Theory of Mind and Children's Desire to Perform By: Chaplin,... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 19 May 2009
  • First Look

First Look: May 19, 2009

http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709484 Performance Management at Intermountain Healthcare Harvard Business School Case 609-103 Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah... View Details
Keywords: Martha Lagace
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in... View Details
Keywords: by Jim Aisner; Retail
  • 08 Sep 2015
  • First Look

September 8, 2015

complaint data for insurance agents, we find that agents working exclusively for large branded firms are more likely to be the subject of justified sales complaints, relative to smaller independent experts, despite doing substantially... View Details
Keywords: Carmen Nobel
  • 17 Dec 2020
  • Research & Ideas

The 10 Most Popular Stories of 2020

Values, and Damages Great Companies Performance hacking means overzealous advocacy of positive interpretations to the point of detachment from actuals. In business as in research there are strong incentives... View Details
Keywords: by Dina Gerdeman
  • 02 Aug 2011
  • First Look

First Look: August 2

maximize their people's performance. Publisher's Link: http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?E=79788&R=10106-HBK-ENG&conversationId=323988 Surviving the Global Financial Crisis: Foreign Ownership and Establishment View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

relative to one-sided markets. Download the paper: http://www.hbs.edu/research/pdf/08-011.pdf Why Do Intermediaries Divert Search? (revised) Authors:Andrei Hagiu and Bruno Jullien Abstract We analyze the View Details
Keywords: Martha Lagace
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

upgrades. This partly explains, I believe, why they have been among the first European companies to build strong IR departments. Now they can use IR to explain their business to stockholders as well as communicate to their many other stakeholders. Beyond this shared... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 13 Jul 2010
  • First Look

First Look: July 13

initially positive indirect network effects decrease in strength, reach their limit, and eventually turn negative. The limit to network effects is different for different types of agents. For agents with few outside options, the limit to network effects is reached... View Details
Keywords: Martha Lagace
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