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Publications

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  • All HBS Web  (3,511)
    • People  (12)
    • News  (1,156)
    • Research  (1,697)
    • Events  (19)
    • Multimedia  (19)
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Show Results For

  • All HBS Web  (3,511)
    • People  (12)
    • News  (1,156)
    • Research  (1,697)
    • Events  (19)
    • Multimedia  (19)
  • Faculty Publications  (691)
← Page 66 of 3,511 Results →
  • 26 Sep 2024
  • HBS Seminar

Garrett Van Ryzin, Columbia & Amazon

  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

several key drivers: Product quality improved each year for four consecutive years Annual yield losses were reduced by 70 percent Safety incidents resulting in lost work were reduced by 80 percent... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • Web

Frequently Asked Questions - Crossover Into Business

the program? We do not, no. Your league may be willing to reimburse you for those expenses – we will reach out to you with more information upon admission into the program. I am a professional athlete. How... View Details
  • Blog

What Can You Do to Foster Gender Equity?

up over half of the college-educated workforce in the United States, for example, they are still vastly underrepresented in corporate leadership ranks. So, why haven't organizations made more progress in promoting women? I worked with a... View Details
  • TeachingInterests

Creating the Modern Financial System

By: David A. Moss

Creating the Modern Financial System offers a vital perspective on finance and the financial system by exploring the historical development of key financial instruments and institutions worldwide. The premise of the course is that students will gain a richer and... View Details

  • 09 Nov 2021
  • Research & Ideas

The Simple Secret of Effective Mentoring Programs

companies would be better off making mentoring mandatory for all new workers since that would yield much higher productivity and performance gains, the researchers say. "You have to make the program apply to... View Details
Keywords: by Jay Fitzgerald
  • 19 Jan 2022
  • Blog Post

From Retail to HBS: How I’m Building a Career Path at the Intersection of Arts, Culture, and Business

Sara Jetty (MBA 2021) grew up in Carmel, Indiana and received her B.S. from Indiana University. Prior to attending HBS, she held roles at BLK DNM, West Elm, and Bloomingdale’s. During her time at HBS, she interned for Sony Music... View Details
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

to frequently asked questions. In January 1894, N.C.R. produced a more formal Sales Manual that combined the two.  The Manual reached its maximum size in the edition of 1904, with nearly two hundred pages. After that it was condensed so... View Details
Keywords: by Walter A. Friedman
  • Web

Case Services - Faculty & Research

course material for copyright compliance, reaching out to copyright holders for permission to use their material. They also verify that course material is accompanied by... View Details
  • 28 Feb 2022
  • Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

Hotels, restaurants, and other businesses in the service industry often thrive or die depending on whether they provide exemplary customer service, but new research shows that the color of a customer’s skin can determine whether the person receives good service—or any... View Details
Keywords: by Pamela Reynolds
  • 18 Apr 2016
  • Research & Ideas

The Cost of Leaning In

Equal Pay Task Force. Of the four apps that won grand prizes, three focused on teaching and encouraging salary negotiations. And in 2013, Facebook COO Sheryl Sandberg zoned in on the zeitgeist and topped the bestselling book charts with Lean In, a call to action View Details
Keywords: by Carmen Nobel
  • 13 Jul 2021
  • Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

has also become a crucial channel for news organizations, who must compete for engagement to grow their audiences. In their new paper, Left- and Right-Leaning News Organizations’ Negative Tweets Are More... View Details
Keywords: by Kristen Senz; Media & Broadcasting
  • 21 Nov 2022
  • Blog Post

HBS Student Club Spotlight: Sustainability Club

climate but also for those who want to learn about how this almost existential topic affects all of our lives and careers going forward. We hope to achieve this by creating spaces for continued conversations... View Details
  • July–August 2021
  • Article

Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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Buell, Ryan W., Ethan Porter, and Michael I. Norton. "Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government." Manufacturing & Service Operations Management 23, no. 4 (July–August 2021): 781–802.
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

nonresident convertibility, which permitted foreigners to move funds for current account purposes freely from one country to another. This was the key development in the establishment of a liberal and open international economy. It had an... View Details
Keywords: by Geoffrey Jones
  • 07 Mar 2016
  • HBS Seminar

Scott Stern, MIT Sloan School of Management

  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

Ask jazz fans the world over to name their favorite compilation, and chances are their response is Kind of Blue. With music that is sophisticated and sublime, spare yet complex, trumpeter and composer Miles Davis (1926-1991) reached... View Details
Keywords: by Martha Lagace; Music
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

recognize and try to stay ahead of these changes brought by scale. Here is advice for the CEO/founders of early-stage companies, but it also applies to leaders of any scaling organization, even inside a large corporate entity. Leadership... View Details
Keywords: by Julia Austin
  • Fast Answer

Bloomberg download limits

number of securities in the download and the number and type of variables for each security.  If you see the following in Excel after downloading results, you have View Details
  • 30 May 2024
  • News

How to Have Effective Conversations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling books The Power of... View Details
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