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      • November 1989
      • Case

      IBM Corp.: The Full Employment Practice (Condensed)

      By: D. Quinn Mills and G. Bruce Friesen
      Keywords: Employment; Management Practices and Processes; Computer Industry; Information Technology Industry
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      Mills, D. Quinn, and G. Bruce Friesen. "IBM Corp.: The Full Employment Practice (Condensed)." Harvard Business School Case 490-009, November 1989.
      • November 1989
      • Teaching Note

      H.J. Heinz Co.: The Administration of Policy (A), (B), (C), and (D), Teaching Note

      By: Kenneth E. Goodpaster and Thomas R. Piper
      Teaching Note for (9-382-034, 035, 036, and 037). View Details
      Keywords: Business Earnings; Management Practices and Processes; Motivation and Incentives; System; Ethics; Policy; Business Divisions; Organizational Change and Adaptation; Food and Beverage Industry
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      Goodpaster, Kenneth E., and Thomas R. Piper. "H.J. Heinz Co.: The Administration of Policy (A), (B), (C), and (D), Teaching Note." Harvard Business School Teaching Note 390-045, November 1989.
      • July 1989 (Revised December 1990)
      • Case

      CIBA-GEIGY Pharmaceuticals: Pharma International

      By: John A. Quelch
      Examines the decision by Pharma International on whether to launch an antimalarial product in Nigeria and, if so, how that should be implemented. Involves commercial, ethical, and policy considerations. Rich in situation assessment data, the case refers to criticism of... View Details
      Keywords: Ethics; Decision Choices and Conditions; Product Launch; Policy; Developing Countries and Economies; Pharmaceutical Industry; Nigeria
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      Quelch, John A. "CIBA-GEIGY Pharmaceuticals: Pharma International." Harvard Business School Case 589-108, July 1989. (Revised December 1990.)
      • 1989
      • Chapter

      The Entrepreneurial Process

      By: William A. Sahlman and Howard H. Stevenson
      Keywords: Entrepreneurship; Management Practices and Processes
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      Sahlman, William A., and Howard H. Stevenson. "The Entrepreneurial Process." Chap. 5 in Small Business and Entrepreneurship, edited by Paul Burns and Jim Dewhurst, 94–157. London: Macmillan Education, 1989.
      • May 1989
      • Teaching Note

      Tektronix: Portable Instruments Division (B), Teaching Note

      By: Robert S. Kaplan
      Teaching Note for (9-188-143). View Details
      Keywords: Production; Cost Management; System; Product; Resource Allocation; Management Practices and Processes; Electronics Industry
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      Kaplan, Robert S. "Tektronix: Portable Instruments Division (B), Teaching Note." Harvard Business School Teaching Note 189-055, May 1989.
      • April 1989
      • Case

      Norton Auto Supply

      By: Janice H. Hammond
      Describes a multiechelon distribution system for the distribution of automobile spare parts. An analyst has been hired by the Norton Auto Supply Co. to improve the company's inventory planning and control techniques. Includes demand, cost, weight, and supplier lead... View Details
      Keywords: Business or Company Management; Operations; Distribution Channels; Management Practices and Processes; Management; Strategy; Industrial Products Industry; Auto Industry
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      Hammond, Janice H. "Norton Auto Supply." Harvard Business School Case 689-084, April 1989.
      • March 1989
      • Article

      Connecting the Research-Teaching-Practice Triangle

      By: Robert S. Kaplan
      Keywords: Research; Teaching; Practice
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      Kaplan, Robert S. "Connecting the Research-Teaching-Practice Triangle." Accounting Horizons (March 1989): 129–132.
      • February 1989
      • Supplement

      IBM Corp.: The Full Employment Practice (B1)

      By: D. Quinn Mills
      Keywords: Employment; Information Technology Industry
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      Mills, D. Quinn. "IBM Corp.: The Full Employment Practice (B1)." Harvard Business School Supplement 489-099, February 1989.
      • January 1989
      • Case

      IBM Corp.: The Full Employment Practice (A)

      By: D. Quinn Mills
      Keywords: Selection and Staffing; Human Resources; Management; Computer Industry
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      Mills, D. Quinn. "IBM Corp.: The Full Employment Practice (A)." Harvard Business School Case 489-096, January 1989.
      • January 1989
      • Supplement

      IBM Corp.: The Full Employment Practice (B)

      By: D. Quinn Mills and G. Bruce Friesen
      Keywords: Employment; Computer Industry; Manufacturing Industry
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      Mills, D. Quinn, and G. Bruce Friesen. "IBM Corp.: The Full Employment Practice (B)." Harvard Business School Supplement 489-097, January 1989.
      • January 1989
      • Supplement

      IBM Corp.: The Full Employment Practice (C)

      By: D. Quinn Mills and G. Bruce Friesen
      Keywords: Employment; Information Technology Industry
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      Mills, D. Quinn, and G. Bruce Friesen. "IBM Corp.: The Full Employment Practice (C)." Harvard Business School Supplement 489-098, January 1989.
      • September 1988 (Revised December 1998)
      • Case

      Donner Co.

      By: Roy D. Shapiro
      The management of a small manufacturer of circuit boards faces a number of production and operations management problems. The first day on this case is used to analyze the production capacity of various stages in the process and to examine bottlenecks and key... View Details
      Keywords: Information Management; Management; Management Practices and Processes; Production; Performance Capacity; Problems and Challenges; Semiconductor Industry
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      Shapiro, Roy D. "Donner Co." Harvard Business School Case 689-030, September 1988. (Revised December 1998.)
      • September 1988 (Revised September 1994)
      • Background Note

      Note on Process Analysis (Abridged)

      By: Roy D. Shapiro
      Provides an introductory note to production processes and the use of flow diagrams. View Details
      Keywords: Management Analysis, Tools, and Techniques; Management Practices and Processes; Production
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      Shapiro, Roy D. "Note on Process Analysis (Abridged)." Harvard Business School Background Note 689-032, September 1988. (Revised September 1994.)
      • January 1988 (Revised January 2007)
      • Background Note

      Leading Change

      By: Michael Beer
      Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Leading Change
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      Beer, Michael. "Leading Change." Harvard Business School Background Note 488-037, January 1988. (Revised January 2007.)
      • September 1987 (Revised October 1987)
      • Background Note

      The Job of the General Manager

      By: James L. Heskett
      Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details
      Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value
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      Heskett, James L. "The Job of the General Manager." Harvard Business School Background Note 388-035, September 1987. (Revised October 1987.)
      • June 1987 (Revised May 1990)
      • Case

      John Deere Component Works (B)

      By: Robert S. Kaplan
      Having installed an activity-based system, the division is now exploring the insight provided by that system. In particular, it is studying the economics of lot-size process planning and product mix management. View Details
      Keywords: Activity Based Costing and Management; Production; Business or Company Management; Planning; Cost Accounting; Cost Management; Product Marketing; Management Practices and Processes; Consumer Products Industry; Agriculture and Agribusiness Industry
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      Kaplan, Robert S. "John Deere Component Works (B)." Harvard Business School Case 187-108, June 1987. (Revised May 1990.)
      • 1987
      • Book

      Advertising and Promotion Management: A Manager's Guide to Theory & Practice

      By: Paul Farris and John A. Quelch
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      Farris, Paul, and John A. Quelch. Advertising and Promotion Management: A Manager's Guide to Theory & Practice. 2nd ed. Melbourne, FL: Krieger Publishing Company, 1987.
      • April 1986 (Revised July 1986)
      • Supplement

      Duncan Field (B)

      By: Howard H. Stevenson
      Following the acquisition of a new business, the manager is approached for the "continuation" of a regular payment for services to "insure labor peace" and maintain a parking lot. The case allows discussion of ethical, legal, and practical issues involved. View Details
      Keywords: Acquisition; Ethics; Law; Management; Service Industry
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      Stevenson, Howard H. "Duncan Field (B)." Harvard Business School Supplement 386-179, April 1986. (Revised July 1986.)
      • March 1985 (Revised November 1988)
      • Case

      Precision Parts, Inc. (A)

      By: William A. Sahlman
      Contains a description of a decision confronting two entrepreneurs in mid-1981. They are considering purchasing a small manufacturer of precision electromechanical parts. Among the issues in the case are the following: 1) Should Taylor and Grayson buy Precision Parts,... View Details
      Keywords: Leveraged Buyouts; Venture Capital; Financing and Loans; Cost vs Benefits; Investment Return; Strategy; Management Practices and Processes; Risk and Uncertainty; Outcome or Result; Manufacturing Industry
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      Sahlman, William A. "Precision Parts, Inc. (A)." Harvard Business School Case 285-131, March 1985. (Revised November 1988.)
      • 1985
      • Book

      Marketing Management: Readings from Theory to Practice

      By: B. P. Shapiro, R. J. Dolan and J. A. Quelch
      Keywords: Marketing; Management; Theory; Practice
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      Shapiro, B. P., R. J. Dolan, and J. A. Quelch. Marketing Management: Readings from Theory to Practice. Homewood, IL: Richard D. Irwin, 1985.
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