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Show Results For
- All HBS Web
(1,414)
- People (1)
- News (300)
- Research (962)
- Events (3)
- Multimedia (6)
- Faculty Publications (413)
- 27 Oct 2009
- First Look
First Look: October 27
survey data from India and Indonesia, we first show that financial literacy is a powerful predictor of demand for financial services. To test the relative importance of literacy and price, we implement a field experiment, offering... View Details
Keywords: Martha Lagace
- 26 Jun 2000
- Research & Ideas
Presentation Round-Up
took a slightly different approach, noting that barriers to entry are not likely to become insurmountable. "As services proliferate, how do you figure out who you trust and who you do business with? Frankly, it's the same way you always have, by trusting a View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
evolving relationship with growing business ecosystems. Excerpt from Chapter 9: Principles for Growing Ecosystems Traditional businesses, often accustomed to a more self-contained and linear approach, might find it challenging to adjust... View Details
- 16 Mar 2010
- First Look
First Look: March 16
forthcoming Abstract Capitalism, as defined in this book, is an indirect, three-level system of governance for economic relationships (i.e., economic, administrative, and political). Whereas economic markets can coordinate supply and... View Details
Keywords: Martha Lagace
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
Global Leadership, have a better strategy in mind for leaders. In their essay, "Value Creation: The New Millenium Management Manifesto," they make the case that leadership for the 21st century demands that companies forge a different View Details
Keywords: by Martha Lagace
- 01 Mar 2006
- News
Drive-In Nation
For decades, the U.S. auto industry ruled America’s economy, shaped the country’s development, and influenced American culture and social mores. Now, buffeted by globalization and other powerful forces, it faces a moment of truth. The... View Details
- 01 Sep 2010
- News
Fair Trade
than using more explicit cosmetics. In Shanghai, two women shade themselves as they walk past an ad for a skin-lightening cream. Powered globally by marketing, media, and entertainment, commercial beauty ideals may challenge local... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Southwest Airlines, for instance, has continued as a legendary US-based service provider since its inception in 1971, IKEA of Sweden has evolved to teach the world’s retailers about the power of a well- defined and well-executed service... View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
map the innovation network and its strength. Past innovation network structures are calculated using citation patterns across technology classes during 1975 to 1994. The interaction of this preexisting network structure with patent growth in upstream technology fields... View Details
Keywords: Sean Silverthorne
- 09 Dec 2021
- News
Higher Returns
social side, that talks about your relationships with employees, suppliers, and clients, and the communities in which you operate. So labor standards, employee relations, local community impact will be another one. Equal employment... View Details
- 19 Jun 2012
- First Look
First Look: June 19
production, delivery, or quality problems, the supposed savings would be quickly forgotten and Caracappa would bear a heavy responsibility both for the problems and for disrupting an otherwise satisfactory relationship with the long-time... View Details
Keywords: Sean Silverthorne
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
In hardball bargaining, is the other side really making its "absolute final offer" or only bluffing? In a collaborative situation, do you understand everyone's true interests? Are valued customers and colleagues satisfied with their View Details
Keywords: by Michael Wheeler
- Web
Print View - Course Catalog
organization’s political landscape through power mapping. - Analyze professional networks and identify key patterns. - Understand and apply strategies for cultivating and maintaining mentor relationships and... View Details
- 09 Dec 2008
- First Look
First Look: December 9, 2008
project goes poorly, and Hrad is left with the decision of how to rescue the relationship and avoid a similar problem in the future. The case allows the examination of how to manage an outsourcing project and permits a general discussion... View Details
Keywords: Martha Lagace
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
How do we develop concerns for coworkers’ welfare when we work remotely so that we can feel reasonably comfortable interacting with one another? One of the most powerful ways to develop emotional trust with people is by self-disclosure,... View Details
Keywords: by Michael Blanding
- 17 May 2010
- Research & Ideas
What Brazil Teaches About Investor Protection
Financial Development in Brazil, 1882-1950, which studies the relationships between law, corporate governance, and economic development. We also asked him what turn-of-the-century Brazil can teach us about government bailouts today. Sean... View Details
- 01 Jun 2016
- News
Alumni and Faculty Books for June 2016
Chappaquiddick Island where he grew up. God and Money: How We Discovered True Riches at Harvard Business School by John Cortines and Gregory Baumer (both MBA 2015) (Rose Publishing) The authors tell a story of God’s transforming power and... View Details
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
relationships and their core capabilities and expertise. Given the complexity and uncertainty, sequencing and timing of the projects needed to execute these new opportunities is critical. So too is the ability to establish a process of... View Details
Keywords: by Danielle Kost
- 10 Nov 2003
- Research & Ideas
The Hard Numbers on Social Investments
capital through their network. Results would also help IC members discuss the larger question about the relationship of financial returns and social returns. In short, should capital providers expect some lesser degree of financial... View Details
Keywords: by Manda Salls
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
Alumni Books The Crimson Emperor: A Tale of Imperial Byzantium by Wim Baren, i.e., Barry Wemple (MBA 1973) (Amazon Digital Services) In this romantic tale, a weapon-maker’s son becomes a deadly warrior and military commander, rising to View Details