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- All HBS Web
(2,377)
- People (4)
- News (290)
- Research (1,819)
- Events (12)
- Multimedia (4)
- Faculty Publications (906)
- Web
Technology & Innovation - Faculty & Research
the needs of both individual dentists and Dental Service Organizations (DSOs). Yet, the puzzle remained: how precise and reliable would the AI's performance need to be to earn the trust View Details
- 31 May 2011
- Research & Ideas
Japan Disaster Shakes Up Supply-Chain Strategies
chains work and the performance of the factories that comprise them. The area is also a primary supplier of lithium battery chemicals, flash memory, and anisotropic conductive... View Details
- Blog
Leading Successful Digital Transformation
transformation in large organizations for three main reasons: Focus on optimization and efficiency: Many companies use technology to cut costs, improve efficiency, or enhance the productivity of their... View Details
- Web
Health Care - Faculty & Research
Bandiera and B. Kelsey Jack A substantial body of research investigates the effect of pay for performance in firms, yet less is known about the effect View Details
- 16 Oct 2015
- Blog Post
HBS and the Arts
philanthropists. After three years in finance I was ready to come to HBS to build a more holistic skillset. At work, it is easy to fall into a given professional function, or limit your engagement to thinking only about the performance... View Details
- 2014
- Working Paper
Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups
By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
Valentine, Melissa A., and Amy C. Edmondson. "Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups." Harvard Business School Working Paper, No. 12-062, January 2012. (Revised June 2014.)
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
strategy. It argues that the focus of debate now needs to be on the actual policies that can increase competitiveness rather than exports per se. 2. Policies to improve export competitiveness: Critical... View Details
Keywords: by Christian Ketels
- Web
Business History - Faculty & Research
business in Argentina. It highlights Argentina's economic and political transformation in the decades leading up to 2024. The case gives an overview of some of the main obstacles faced by businesses... View Details
- 24 Sep 2019
- Blog Post
Launching a Career in Clean Energy
international development and microfinance. Today, as cofounder of pathZERO Energy, she’s leading an effort to help businesses transition to cheaper, cleaner, more reliable energy solutions through improved... View Details
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
fair-ranking algorithms can be helpful in increasing the number of underrepresented candidates selected. However, their effectiveness is dampened in those job contexts where employers have a persistent... View Details
- Web
Leadership - Faculty & Research
and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and approaches within certain zones of... View Details
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
aligned with its strategic performance goals and its human and customer-centric values. Because managers at all levels are held accountable for implementing and maintaining this governance and learning system, it becomes embedded in the... View Details
Keywords: by Michael Beer
- Web
Online Business Analytics Course | HBS Online
Testing Interpreting A/B Tests Show Hide Details Concepts Designing and Performing Hypothesis Tests Improving the Customer Experience Featured Exercises Develop and test hypotheses in Excel to assess the... View Details
- 18 Oct 2011
- First Look
First Look: October 18
interest from providing non-audit services (NAS) to audit clients by using rarely explored NAS fee data from 1978 to 1980. Using this earlier setting, we find cross-sectional evidence of improved earnings... View Details
Keywords: Sean Silverthorne
- 27 Apr 2010
- First Look
First Look: April 27
of accounting earnings in predicting future cash flows using out-of-sample predictions and market value of equity as a proxy for all future cash flows. We find that, on average, accruals View Details
Keywords: Martha Lagace
- 20 Dec 2011
- First Look
First Look: December 20
the redirection of existing inventive activity. Read the paper: http://www.hbs.edu/research/pdf/11-118.pdf Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value... View Details
Keywords: Carmen Nobel
- 26 Apr 2011
- First Look
First Look: April 26
unchanged. We find that CLV availability resulted in a significant shift in attention towards the more profitable client segments (the weight of the top segment in the portfolio of customers increases from... View Details
Keywords: Sean Silverthorne
- November 2001 (Revised September 2007)
- Case
Children's Hospital and Clinics (A)
By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker
Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details
Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry
Edmondson, Amy C., Michael Roberto, and Anita L. Tucker. "Children's Hospital and Clinics (A)." Harvard Business School Case 302-050, November 2001. (Revised September 2007.)
- August 2017
- Article
Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes
By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah
OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes.
METHODS: We developed and administered a management measurement... View Details
Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States
Plough, Avery C., Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq, and Neel T. Shah. "Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes." Obstetrics & Gynecology 130, no. 2 (August 2017): 358–365.
- 09 Aug 2016
- First Look
August 9, 2016
reframing distress as passion can improve observers' impressions of the expresser. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51433 Credit-Induced Boom and Bust By: Di Maggio, Marco,... View Details
Keywords: Sean Silverthorne