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  • November–December 2022
  • Article

The Value of Descriptive Analytics: Evidence from Online Retailers

By: Ron Berman and Ayelet Israeli
Does the adoption of descriptive analytics impact online retailer performance, and if so, how? We use the synthetic difference-in-differences method to analyze the staggered adoption of a retail analytics dashboard by more than 1,500 e-commerce websites, and we find an... View Details
Keywords: Descriptive Analytics; Big Data; Synthetic Control; E-commerce; Online Retail; Difference-in-differences; Martech; Internet and the Web; Analytics and Data Science; Performance; Marketing; Retail Industry
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  • 2012
  • Working Paper

Rainmakers: Why Bad Weather Means Good Productivity

By: Jooa Julia Lee, Francesca Gino and Bradley R. Staats
People believe that weather conditions influence their everyday work life, but to date, little is known about how weather affects individual productivity. Most people believe that bad weather conditions reduce productivity. In this research, we predict and find just... View Details
Keywords: Productivity; Opportunity Cost; Distractions; Weather; Performance Productivity; Social Psychology; Mathematical Methods
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  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

discuss different perspectives. But one speaker after another just echoed what the previous speaker had said. When any manager did dare to dissent, a colleague would quickly dismiss his idea. Having effectively tabled every discussion in... View Details
Keywords: by Leslie A. Perlow
  • 25 Oct 2011
  • First Look

First Look: October 25

criteria, and satisfies the same fairness constraints as the point system that was recently proposed by U.S. policymakers. In addition, the point system we design delivers an 8% increase in extra life year gains. We evaluate the View Details
Keywords: Sean Silverthorne
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

of subduing individuality and ensuring conformity. Culture offers an inexpensive and informal way of regulating behavior that is all the more effective because it occurs inside the minds of employees and relies on peer pressure as a... View Details
Keywords: by Ranjay Gulati
  • 27 May 2009
  • First Look

First Look: May 27, 2009

utilization in teams, revealing how and when teams appropriately draw on their members' expertise. Feeling the Heat: The Effects of Performance Pressure on Teams' Knowledge Use and View Details
Keywords: Martha Lagace
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

in how their jobs affect the customer in how their jobs can be improved in getting work done more effectively is most definitely welcome." Birgi Martin said, "I think self-management is needed at all levels of staff."... View Details
Keywords: by James Heskett
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

Airbnb's "instant book" feature, which allows guests to book rentals before hosts view their profiles, as a move in the right direction. Through experimentation, Luca says, platform companies like Airbnb can surface design elements that align with both firm... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

engineering, and mathematics) labor market trends. And in geographic regions where competition is fiercest for IT talent, superstar performers do not earn the same high premium they once did over their average-performing peers. In short,... View Details
Keywords: by Rachel Layne; Information Technology
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

the model, we find that (i) the supply of long- relative to short-term bonds is positively related to the term spread, (ii) supply predicts positively long-term bonds' excess returns even after controlling for the term spread and the Cochrane-Piazzesi factor, (iii) the... View Details
Keywords: Martha Lagace
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

Wal-Mart's and Microsoft's dominance in modern business has been attributed to any number of factors, ranging from the vision and drive of their founders to the companies' aggressive competitive practices. But the performance of these two... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 05 Aug 2015
  • Research & Ideas

How Hormones Foretell Whether People Will Cheat

we see so frequently in the real world." The Lab Experiments The research team conducted a series of experiments to study the effect of two important hormones: testosterone (associated with decreased fear and increased sensitivity to... View Details
Keywords: by Carmen Nobel
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

decision strategic and what makes strategy valuable, the paper considers the effect of commitment, reliability, and irreversibility of a decision; the presence of uncertainty (and the type of uncertainty); the number and strength of its... View Details
Keywords: Sean Silverthorne
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

seven “C” attributes shared by effective coronavirus leaders. Calm. Your folks, your employees, your customers, your suppliers, are going to be looking to you as a leader to project a sense of calm through this difficult, uncertain... View Details
Keywords: by Sean Silverthorne
  • 20 Oct 2009
  • First Look

First Look: October 20

illustrates that in a gray market setting, the transfer price that maximizes a multinational's profits may also be the same one that maximizes the social welfare of the domestic economy that houses it. Download the paper: http://www.hbs.edu/research/pdf/09-098.pdf... View Details
Keywords: Martha Lagace
  • March 2011 (Revised March 2012)
  • Case

Arck Systems

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Compensation and Benefits; Retention; Performance Effectiveness; Salesforce Management; Motivation and Incentives; Software; Information Technology Industry
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  • January 2021
  • Article

Turbulence, Firm Decentralization and Growth in Bad Times

By: Philippe Aghion, Nicholas Bloom, Brian Lucking, Raffaella Sadun and John Van Reenen
What is the optimal form of firm organization during “bad times”? We present a model of delegation within the firm to show that the effect is ambiguous. The greater turbulence following macro shocks may benefit decentralized firms because the value of local information... View Details
Keywords: Decentralization; Growth; Turbulence; Great Recession; Organizational Design; System Shocks; Economic Growth; Performance
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  • 09 Aug 2016
  • First Look

August 9, 2016

economic activity? This paper exploits the federal preemption of national banks in 2004 from local laws against predatory lending to gauge the effect of the supply of credit on the real economy. Specifically, we exploit the heterogeneity... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

companies would see positive performance results by emphasizing employee individuality from day one, testing their hypothesis through a series of field and lab experiments. For starters, they conducted a field study at Wipro, a major... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

focuses mainly on work related to developing countries. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53305 November 2017 Research Policy The Career Effects of Scandal: Evidence from Scientific Retractions By: Azoulay,... View Details
Keywords: Sean Silverthorne