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  • 19 Mar 2013
  • First Look

First Look: March 19

depending on the characteristics of the applications market. Second, giving open access to one side in a proprietary platform may lead to fewer users and developers and to lower investment, relative to a platform with closed access to both sides. Third, the View Details
Keywords: Sean Silverthorne
  • Web

Turnarounds and Transformation - Course Catalog

protagonists and guest speakers who have decades of hands-on experience to share with the class. The course will be structured around several turnaround levers—some connected with planning and some with execution. The course will open and... View Details
  • September 2023
  • Technical Note

Note on Family Constitutions

By: Christina R. Wing
Less than half of family businesses will survive generational transfer. While sometimes this is due to operating company issues, in many cases it is because of conflict within the family. Many families create and adopt a family constitution to proactively mitigate... View Details
Keywords: Family Business; Policy; Organizational Structure; Family Ownership; Conflict Management; Agreements and Arrangements
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  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

increasing complexity and unpredictability of our world is such that only a highly distributed decision-making structure will be able to adapt and respond effectively, she continued. "Most of us don't think a centralized planning... View Details
Keywords: by James Heskett; Retail
  • October 1998 (Revised September 1999)
  • Case

Mercedes-Benz in Alabama: Lessons from the Field

By: William J. Bruns Jr., Carin-Isabel Knoop and Anthony St. George
Details the establishment of the Mercedes Benz M-Class plant in Vance, AL. The plant was established as an independent "teaching field" for parent company Daimler Benz. The case reviews the different lessons from the plant and looks at issues going forward,... View Details
Keywords: Mergers and Acquisitions; Banks and Banking; Integration; Horizontal Integration; Business Ventures; Teaching; Organizational Structure; Auto Industry; Alabama
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  • January 2018 (Revised February 2025)
  • Teaching Note

Collage.com: Scaling a Distributed Organization

By: Christopher Stanton and Shikhar Ghosh
Teaching Note for HBS No. 817-038. View Details
Keywords: Internet and the Web; Organizational Structure; Competitive Strategy; Employees; Business Startups; Growth and Development Strategy
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  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

Knowledge. "The organizational challenge comes as all stakeholders get together and hammer out common definitions. This might not seem like the kind of work that leads to disputes, but it is," he says. Sara Grant: In looking at... View Details
Keywords: by Sara Grant
  • April 2013 (Revised October 2013)
  • Case

National Instruments

By: Lynda M. Applegate, Keri Pearlson and Natalie Kindred
This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based in Austin, Texas, with over $1 billion in 2011 sales, NI designs, produces, and sells software and hardware platforms... View Details
Keywords: Organizational Structure; Applications and Software; Organizational Culture; Technological Innovation; Digital Platforms; Innovation and Management; Media; Management Systems; Social and Collaborative Networks; Information Technology Industry; Service Industry; Texas
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  • 15 Jan 2013
  • First Look

First Look: January 15

Structure in Small-Scale Finance Authors:Carpena, Fenella, Shawn Cole, Jeremy Shapiro, and Bilal Zia Publication:The World Bank Economic Review Abstract Microfinance, the provision of small individual and business loans, has experienced... View Details
Keywords: Sean Silverthorne
  • Web

Social Entrepreneurship and Systems Change (SESC) - Course Catalog

coherent systems strategy, collaborating with others, building power, and mobilizing change. Since the skills required to sustain effective engagement with social systems can differ subtly from the organizational management skills often... View Details
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

“linguistic expats” who live in their home country yet have to give up their native language in the workplace; “cultural expats” or native speakers of the lingua franca who struggle with organizational values that are more easily... View Details
Keywords: Carmen Nobel
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

organizational structures such as codes are associated with improvements in supplier labor practices, especially in organizations in which they compete with productivity-driving incentive structures. We... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

poor financial markets, b) increases in the share of FDI or the relative productivity of the foreign firm leads to higher additional growth in financially developed economies compared to those observed in financially under-developed ones, and c) other local conditions... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

One explanation for these patterns is that U.S. firms are organized in a way that allows them to use new technologies more efficiently. A model of endogenously chosen organizational form and IT is developed to explain these new micro and... View Details
Keywords: Sean Silverthorne
  • Web

Entrepreneurial Sales 101: Founder Selling - Course Catalog

not made. Every organizational activity leverages off that single fact. Markets are not totally rational organizations and the firms with the best sales teams will usually win. “Superior sales and distribution by itself can create a... View Details
  • 01 Feb 1999
  • News

New Releases

Managing Across Borders by Christopher A. Bartlett and Sumantra Ghoshal (Harvard Business School Press) A decade ago HBS professor Christopher A. Bartlett and London Business School professor Sumantra Ghoshal proposed a revolutionary new View Details
Keywords: Nancy O. Perry
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

profession and the firm for a long period of time. They develop organizational practices that motivate these outstanding people to serve clients well. Getting this right is what we mean by alignment. Leading Professional Service Firms... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 2013
  • Working Paper

Delegation in Multi-Establishment Firms: Evidence from I.T. Purchasing

By: Kristina McElheran
Recent contributions to a growing theory literature have focused on the tradeoff between adaptation and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information... View Details
Keywords: Business Units; Business Headquarters; Decision Choices and Conditions; Operations; Organizational Design; Organizational Structure; Power and Influence; Adaptation; Cooperation
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  • 03 Mar 2010
  • What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

Summing Up Is "identity" a victim of competitiveness? A recent study of organizational behavior published by Timothy Kieningham and Lerzan Toksoy shows that employees' perceptions of their employers' levels of commitment to them... View Details
Keywords: by Jim Heskett
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

of doing things" and shape its international organization structure and processes. Business historian Alfred Chandler has traced the influence of the cultural values and social structures on British... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal