Publications

Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Telecommunications Industry; United States

21 Oct 2014
First Look

First Look: October 21

well-established organizations to act in new ways is never easy. This book is designed to support business leaders and organizational scholars who are grappling with this challenge by pulling together... View Details

Keywords: Sean Silverthorne

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

Design and Identity Change at the Federal Bureau of Investigation Both the design and identity of the FBI changed greatly in the wake of the September 11, 2001 terrorist attacks, write Ranjay Gulati, Ryan... View Details

Keywords: by Carmen Nobel

10 Jan 2005
Research & Ideas

How to Put Meaning Back into Leading

leader's willingness to make sure (through design and training) that each individual's positional assignments fit their conception of self and their aspirations. The leader's willingness to commit her own time and View Details

Keywords: by Martha Lagace

September 2015
Case

Connective Mobility

By: Nitin Nohria, Christopher Payton and Ali Huberlie

Web

Curriculum | MBA

internship in the second summer. A typical candidate will follow the sample schedule outlined below. MBA/MPP Year 1 Harvard Kennedy School Fall Term Resources, Incentives and Choices I: Markets and Market Failures Quantitative Analysis and Empirical Methods Policy... View Details

June 2008
Case

Brigham and Women's Hospital: Shapiro Cardiovascular Center

By: Michael E. Porter, Robert S. Huckman and Jeremy Lance Friese

Considers the situation facing Gary Gottlieb, president of Brigham and Women's Hospital (BWH), prior to the opening of BWH's integrated cardiovascular center. This case allows students to develop an appreciation of the strategic, financial, organizational, clinical,... View Details

Keywords: Health Care and Treatment; Health Disorders; Service Delivery; Organizational Design; Integration; Health Industry

September 1999
Supplement

Jollibee Foods Corporation: International Expansion

By: Christopher A. Bartlett

Presents interviews with CEO Tony Tan Caktiong and international division VP, Noli Tingzon, elaborating on issues and raising new issues on Jollibee's global strategy and organization. View Details

Keywords: Managerial Roles; Globalized Firms and Management; Global Strategy; Organizational Design; Expansion; Food and Beverage Industry

23 Mar 2020
Working Paper Summaries

The Effects of Hierarchy on Learning and Performance in Business Experimentation

Keywords: by Sourobh Ghosh, Stefan H. Thomke, and Hazjier Pourkhalkhali

February 1996
Case

CIGNA Property and Casualty Reengineering (B)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin

In 1993 CIGNA Property and Casualty embarked on a full transformation effort under a new leadership team headed by Gerry Isom. This case presents progress through September 1995. View Details

Keywords: Transformation; Corporate Entrepreneurship; Human Resources; Leading Change; Organizational Design; Groups and Teams

January 2007
Case

Robert E. Rubin (A)

By: Nitin Nohria, Robert Steven Kaplan and Nicole Davison

Bob Rubin was a businessman given the task of setting up and running the National Economic Council for the Clinton Administration. Unfamiliar with management in a political climate, Rubin worked hard to design, staff, and position the Council to make better economic... View Details

Keywords: Personal Development and Career; Government and Politics; Managerial Roles; Macroeconomics; Organizational Design; Economy

Find at Harvard

November 2003 (Revised March 2008)
Case

Caja España: Managing the Branches to Sell (A)

By: Francisco de Asis Martinez-Jerez and Rosario de Albornoz

Juan Luis Rojas, commercial planning manager of a Caja de Ahorros (savings bank), faces the challenge of motivating the branches to sell more long-term mortgages and ponders whether to use transfer prices to achieve his objective. View Details

Keywords: Business Divisions; Banks and Banking; Resource Allocation; Organizational Design; Performance Improvement; Sales; Motivation and Incentives; Banking Industry

January 2015 (Revised September 2015)
Supplement

Sanford C. Bernstein Goes to Asia (B)

By: Linda A. Hill and Allison J. Wigen

This case supplements "Sanford C. Bernstein Goes to Asia." Updates readers on Ghislain de Charentenay's first full year as director of Asian Research at Sanford C. Bernstein in Hong Kong and actions taken by the firm in FY2013. View Details

Keywords: Collaboration; Talent Management; Leadership; Talent and Talent Management; Management; Organizational Design; Emerging Markets; Globalization; Hong Kong

03 Feb 2018
Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

hybrid culture committed both to their social mission and profitability. A willingness to develop this kind of culture in corporations is not enough to succeed. It requires revisiting and changing all the organizational processes and... View Details

Keywords: by Julie Battilana

November 2017
Case

iRobot: Moving Beyond the Roomba

By: Rajiv Lal and Scott Johnson

The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth of new opportunities and challenges for the company. View Details

Keywords: Irobot; Smart Home; Connected Home; Roomba; Vacuum; Mapping; Internet Of Things; Connected Products; Organizational Structure; Organizational Design; Information Infrastructure; Applications and Software; Digital Platforms; Mobile and Wireless Technology; Consumer Products Industry; Electronics Industry; Manufacturing Industry; Technology Industry; United States

Career Coach

Sasha Grinshpun

have the conversation around, "What do you really want?!" Sasha graduated from the Harvard Business School, with a concentration in innovation, organizational behavior and design thinking. She... View Details

Keywords: Entrepreneurship; Startup - Founder; Entrepreneurship; Startup - Joiner; Entrepreneurship; Technology

November 1997 (Revised July 1999)
Case

Guidant: Cardiac Rhythm Management Business (A)

By: Steven C. Wheelwright and Mikelle Eastley

Examines the choices Guidant must make in research and development spending and new product development. More specifically, CEO Jay Graf considers the payoffs and tradeoffs of using product development skills that he learned in CPI's core business when applied to a... View Details

Keywords: Marketing Strategy; Product Marketing; Product Development; Business or Company Management; Management Skills; Research and Development; Business Strategy; Communication; Product Design; Market Design; Organizational Design; Medical Devices and Supplies Industry

22 Mar 2016
News

Bill (MBA 1966) and Penny George

organizational transformation through public service, activism, or social entrepreneurship, as well as their commitment to working in two of three designated areas—the public, private, and nonprofit... View Details

May 2010 (Revised January 2012)
Case

The Robin Hood Foundation

By: Alnoor Ebrahim and Cathy Ross

Created by hedge fund and financial managers, the Robin Hood Foundation fights poverty through grants to nonprofit organizations. As the global financial crisis continues to impact the poor disproportionately, the Foundation needs to ensure that its funds are being... View Details

Keywords: Nonprofit Organizations; Philanthropy and Charitable Giving; Poverty; Organizational Design; Performance Effectiveness; Financial Crisis; Programs; Measurement and Metrics