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Publications

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  • All HBS Web  (2,313)
    • People  (4)
    • News  (763)
    • Research  (1,098)
    • Events  (13)
    • Multimedia  (18)
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Show Results For

  • All HBS Web  (2,313)
    • People  (4)
    • News  (763)
    • Research  (1,098)
    • Events  (13)
    • Multimedia  (18)
  • Faculty Publications  (413)
← Page 66 of 2,313 Results →
  • Web

HBS - Financials | Financial Highlights

Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial Information Financial Highlights Operating revenues decreased 7 percent to $805 million, while operating expenses declined 6 percent to $779 million. Harvard Business School View Details
  • 14 Feb 2012
  • First Look

First Look: February 14

grantee, local versus global, and secular versus faith-based. Each distinction is examined with the aim of answering two questions: What are the implications for new theorizing about this field? What are the implications for teaching and... View Details
Keywords: Carmen Nobel
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

unhappy with customer service, or your prices went up, or a competitor offered a better deal. But if a company lets too many customers show themselves the door, then they’ll waste too much of their time recruiting new customers. “If 30... View Details
Keywords: by Michael Blanding; Retail; Service; Financial Services
  • 26 Aug 2009
  • Op-Ed

Where Cash for Clunkers Ran Off the Road

(C4C) program. True, C4C greatly boosted the number of consumers visiting car dealers. Doubtless, some new cars were sold to consumers who thought they had a clunker to trade in but, on discovering it didn't qualify, bought a View Details
Keywords: by John Quelch; Auto
  • 31 Jul 2012
  • First Look

First Look: July 31

others. For our empirical analyses, we use 10 years of data from 71 cardiothoracic surgeons who completed over 6,500 procedures using a new technology for cardiac surgery. We find that individuals learn more from their own successes than... View Details
Keywords: Carmen Nobel
  • Web

HBS - The year in Review

and build and manage new systems. Throughout, the HBS community worked together to overcome the complexities inherent in this hybrid approach. Students Arrive More than 9,300 applicants sought a place in the MBA Program and nearly 800... View Details
  • Web

Business in Global Society - Alumni

welcome your support this year, . According to our records, you have not made a new gift or pledge in recent years (pledge payments not reflected here). Please consider making a gift today using our online... View Details
  • 20 Dec 2016
  • First Look

December 20, 2016

recent research and highlights organizational work environment influences on those processes. We revisit basic assumptions underlying the 1988 model, modify certain components and causal connections, and introduce four new constructs into... View Details
Keywords: Carmen Nobel
  • 20 Oct 2020
  • Blog Post

Exploring Technology and Public Impact Through the HBS/HKS Joint Degree Program

If the past two decades have demonstrated technology’s potential, one of the challenges of the next ten years will be defining its boundaries. How can new technologies benefit people and societies in equitable ways? How can companies --... View Details
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

change effort is doomed. Kotter reveals the insidious nature of complacency in all its forms and guises. In this exciting new book, Kotter explains: How to go beyond "the business case" for change to overcome the fear and anger... View Details
Keywords: Martha Lagace
  • 05 Jun 2019
  • Blog Post

Exploring the Beauty Industry through an Independent Project

they are paid to promote specific products.   Beauty communities are emerging in new places, online and in person, and brands must go where their customers are. With the emergence of technology, there has... View Details
  • Web

Strategy Awards & Honors - Faculty & Research

Outstanding Service to the HBS Community. 2020 Rebecca A. Karp : “Gaining Organizational Adoption: Discovering New Uses for Existing Innovations” was selected for publication in the 2020 Academy of Management Best Paper Proceedings.... View Details
  • 17 Sep 2013
  • First Look

First Look: September 17

world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name procedure to identify ethnic Indian users of oDesk in other countries around the world. We... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2016
  • First Look

December 13, 2016

protection than SOEs. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51975 December 2016 Harvard Business Review Fixing Discrimination in Online Marketplaces By: Fisman, Ray, and Michael Luca Abstract—Online marketplaces... View Details
Keywords: Carmen Nobel
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

Care explores the best practices for reorganizing and coordinating care, improving process efficiencies, implementing new reimbursement approaches, and integrating care delivery across practices. You will return with the frameworks and... View Details
  • 18 Aug 2009
  • First Look

First Look: August 18

model from a social networking site to an online gaming business came with new challenges. They hired almost an entirely new staff, cultivated View Details
Keywords: Martha Lagace
  • 22 Aug 2022
  • Research & Ideas

Can Amazon Remake Health Care?

At a time when health care providers have gone all in on telemedicine, Amazon, the world’s biggest online retailer, surprised Wall Street in late July when it announced it would acquire 1Life Healthcare Inc., which runs the... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Health
  • Web

HBS Fund Council - Alumni

Volunteer HBS Fund Many alumni dedicate their time and energy to securing donations for the HBS Fund, which plays a vital role in sustaining the School’s core priorities and fueling new ideas and initiatives. HBS Fund Council The HBS Fund... View Details
  • 03 Jun 2014
  • First Look

First Look: June 3

the Finger Lakes region of New York State, was at a crossroads. The business was poised for growth, and its owners, Laura and Alan Falk, were considering signing a deal with Groupon, the online coupon firm,... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2008
  • Op-Ed

The Time is Right for Creative Capitalism

our moment. A second force affecting the speed and direction of global capitalism comes from the demand side. There are millions-soon to be billions-of consumers, voters, and other actors, most obviously "millennials," who want something View Details
Keywords: by Nancy Koehn
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