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  • All HBS Web  (11,999)
    • People  (75)
    • News  (2,990)
    • Research  (3,811)
    • Events  (39)
    • Multimedia  (352)
  • Faculty Publications  (2,477)
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  • 14 Jul 2020
  • News

Is renewable natural gas a serious alternative to ‘electrify everything’?

    Network Centralization and Collective Adaptability to a Shifting Environment

    Previous research has shown that network centralization—the degree to which communication flows disproportionately through one or more members—interferes with collective problem-solving by obstructing the integration of ideas, information, and solutions. But this... View Details

    • 21 Jan 2021
    • Blog Post

    How I Used the HBS Community to Hone My Professional Goals

    development rotational program. My time at Cardinal Health exposed me to the health care world and gave me the chance to work functionally in Corporate Finance and Corporate Strategy. The rotational program... View Details
    • 2021
    • Working Paper

    Going to Extremes: Crucibles, Multiple Sensitive Periods, and Career Progression

    By: Prithwiraj Choudhury, Sunasir Dutta, Hise O. Gibson and Eric Lin
    We study the effects of crucible experiences along multiple sensitive periods on career progression. While prior literature has hinted that individuals can be imprinted during multiple sensitive periods, not just during the early career, there has been scant attention... View Details
    Keywords: Jobs and Positions; Personal Development and Career; Management Skills; Human Capital
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    Choudhury, Prithwiraj, Sunasir Dutta, Hise O. Gibson, and Eric Lin. "Going to Extremes: Crucibles, Multiple Sensitive Periods, and Career Progression." Harvard Business School Working Paper, No. 22-006, August 2021.
    • 2008
    • Book

    Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

    By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
    Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details
    Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation
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    Heskett, James L., W. Earl Sasser Jr., and Joe Wheeler. Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage. Harvard Business Press, 2008.
    • 06 Jun 2018
    • News

    How to Make Sure Good Ideas Don’t Get Lost in the Shuffle

    • 06 Jun 2018
    • Video

    Get to Know the 2018-19 Blavatnik Fellows in Life Science Entrepreneurship

    • 16 Aug 2019
    • News

    Creativity Is a Muscle, Not a Skill. Here's How to Build Yours

    • 2024
    • Working Paper

    Contributing to Growth? The Role of Open Source Software for Global Startups

    By: Nataliya Langburd Wright, Frank Nagle and Shane Greenstein
    How does participating in open source software (OSS) communities spur entrepreneurial growth? To address this question, we analyze novel data matching accounts from GitHub—the largest OSS hosting platform—to the universe of global software venture-backed firms... View Details
    Keywords: Applications and Software; Open Source Distribution; Entrepreneurship; Business Growth and Maturation; Human Capital; Valuation; Corporate Strategy
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    Wright, Nataliya Langburd, Frank Nagle, and Shane Greenstein. "Contributing to Growth? The Role of Open Source Software for Global Startups." Harvard Business School Working Paper, No. 24-040, January 2024. (Revised August 2024.)
    • 29 Nov 2017
    • Research & Ideas

    How to Succeed in Business (According to a 15th Century Trade Merchant)

    character, and not too fickle nor an idler, but rather aspires to acquire both honour and profit or victory in war, Cortugli opines, “then we can say that he is suitable material for a career in trade.” And if that is the case, he should... View Details
    Keywords: by Julia Hanna
    • 13 May 2013
    • Research & Ideas

    How to Spot a Liar

    deception are perhaps most useful as warning signs that should simply prompt greater vigilance and further investigation regarding the veracity of the people with whom we are dealing." —To learn more about how View Details
    Keywords: by Carmen Nobel
    • 02 Aug 2022
    • Blog Post

    From HBS to Cutting-Edge Tech

    enough to join Ford as a Machine Learning Researcher. I wrote software, generated intellectual property, and talked about autonomous vehicles in international industry conferences. In late 2018, I realized... View Details
    • 13 Aug 2021
    • News

    New Child Tax Credit Should Be a Call to Action for Banks

    • 01 Dec 2022
    • News

    Singing to the Corn

    role in society surfaces throughout Keen’s story. He wrote his HBS application essay about wanting to learn the tactics of corporate business for the good of tribal peoples—to be a sheep in wolf’s clothing,... View Details
    Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
    • 30 Jan 2020
    • News

    Harvard Business School professor shares 4 tips to find your 'edge'

    • 25 May 2018
    • Blog Post

    9 Reasons to Look Forward to Your HBS Commencement

    each HBS student. 9. Inspiring the next generation of leaders who will make a difference in the world This may be the best reason of all. At HBS not only will you learn how to become a leader that makes a... View Details
    • 19 May 2022
    • News

    Leading to Salvation

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Bob Ryan (MBA 1970) was born in Detroit, the first in his family to graduate from college. His Dad was a Chrysler factory worker whose schooling ended in fifth... View Details
    • 15 Aug 2023
    • Research & Ideas

    Why Giving to Others Makes Us Happy

    their belts, the team’s review adds valuable new insights into how to prioritize spending in ways that not only help people in need but improve the mood and well-being of the helpers. Oh, goody! In one of the experiments included in the... View Details
    Keywords: by Michael Blanding
    • 19 Jul 2023
    • Blog Post

    A Pathway to Pursue Aspirations

    rigor to the institution.” The inspiration arrived at the most opportune time. “NPR was a formative experience in which I learned two things,” says Mizuho. “First, I discovered that I enjoyed working for a... View Details
    • 08 Dec 2021
    • Blog Post

    The Drive to Succeed: Silvio Memme (MBA 2020) and the Transition to Venture Capital

    conversations with VCs to learn more about the industry and what it took to “break in.” As he recalled, the conversations often went like this: “You want View Details
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