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Show Results For
- All HBS Web
(8,015)
- People (24)
- News (1,782)
- Research (5,531)
- Events (11)
- Multimedia (150)
- Faculty Publications (4,033)
- December 2020 (Revised February 2021)
- Teaching Note
The Tulsa Massacre and the Call for Reparations
By: Mihir A. Desai and Suzanne Antoniou
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Welfare; Tulsa; Oklahoma; United States
- September 2018 (Revised August 2019)
- Case
The Progressive Corporation, 2018
By: John R. Wells and Benjamin Weinstock
In early 2019, The Progressive Corporation (Progressive), the USA’s third-largest auto insurance writer, reported earned premiums were up 20% in 2018 compared to the previous year, and net income was up 64%. Direct sales of personal auto policies rose 21%, while agent... View Details
Keywords: Insurance Companies; Strategic Analysis; Strategic Decisions; Customer Acquisition; Customer Experience; Customer Lifetime Value; Policy Implementation; Competitors; Auto Insurance; Vehicle; Progressive; Allstate; State Farm; GEICO; Implementation; Insurance; Customer Value and Value Chain; Growth Management; Competitive Strategy; Insurance Industry
Wells, John R., and Benjamin Weinstock. "The Progressive Corporation, 2019." Harvard Business School Case 719-413, September 2018. (Revised August 2019.)
- January 2011
- Article
Good Intentions, Optimistic Self-Predictions, and Missed Opportunities
By: Derek Koehler, Rebecca White and Leslie K. John
Self-predictions are highly sensitive to current intentions but often largely insensitive to factors influencing the readiness with which those intentions are translated into future behavior. When such factors are under a person's control, they could be used to... View Details
Koehler, Derek, Rebecca White, and Leslie K. John. "Good Intentions, Optimistic Self-Predictions, and Missed Opportunities." Social Psychological & Personality Science 2, no. 1 (January 2011): 90–96.
- 04 May 2017
- Cold Call Podcast
Leading a Team to the Top of Mount Everest
Keywords: Re: Amy C. Edmondson
- 15 Oct 2001
- Research & Ideas
Four Questions for David Garvin and Michael Roberto
the article that the inquiry approach, which you prefer, doesn't come easily or naturally to most people. How can people make inquiry their main method of decision making? A: The best recommendation is to... View Details
Keywords: by Martha Lagace
- 09 Mar 2022
- Research & Ideas
War in Ukraine: Soaring Gas Prices and the Return of Stagflation?
makes its way onto world markets, and supply and demand determine price. At the moment, there is not a supply shock that’s causing a spike in prices. Rather, higher prices are... View Details
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
drive experiments and make decisions more centrally, and others by combining both approaches. The note highlights important tradeoffs in... View Details
Keywords: Dina Gerdeman
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
Domeyard: Starting a High-Frequency Trading (HFT) Hedge Fund The principals at Domeyard, a start-up high frequency trading (HFT) hedge fund based in Cambridge, faced a myriad of important decisions: which markets to trade on, how to raise capital, View Details
Keywords: Sean Silverthorne
- 22 Jan 2016
- Blog Post
Case Protagonists at HBS
The case method is a cornerstone of the HBS pedagogical method. During their time at HBS, students will step into the shoes of 500 different case protagonists – and learn how to make difficult, critical... View Details
- April 2025 (Revised May 2025)
- Background Note
Customer Acquisition and the Cash Flow Trap
By: E. Ofek, Barak Libai and Eitan Muller
Startups as well as existing firms recognize the need to invest in order to acquire customers for their new ventures. And as each customer is expected at some point to have generated sufficient gross margins to cover their CAC, management expects that, soon enough, the... View Details
Keywords: Business Model; Customers; Forecasting and Prediction; Cash Flow; Business or Company Management
Ofek, E., Barak Libai, and Eitan Muller. "Customer Acquisition and the Cash Flow Trap." Harvard Business School Background Note 525-056, April 2025. (Revised May 2025.)
- 05 Mar 2022
- News
Life and Love after COVID-19 with Arthur Brooks
- 16 Dec 2016
- News
Kurt (MBA 1967) and Louise Wulff
Kurt (MBA 1967) and Louise Wulff Kurt Wulff (MBA 1967) credits Harvard Business School with changing the way he viewed decision making. Even after 50 years, he remembers Dr. Howard Raifa’s courses on game... View Details
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
footprint,” Telkes must now confront the bigger decision of whether or not to invest in solar panels to generate electricity for her home. Although pre-disposed to pursue environmentally friendly alternatives, the project entailed... View Details
Keywords: Dina Gerdeman
- 30 Aug 2022
- News
How to Reclaim Your Time and Happiness
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
pressure to develop products and services for the needs and expectations of specific national markets. 2. Culture that’s data-informed, not data-driven Digitally mature organizations embrace data—lots of... View Details
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
2018 Northamption, MA: Edward Elgar Publishing Varieties of Green Business: Industries, Nations and Time By: Jones, G. Abstract—Published at a time of ever-increasing warnings that the pace of climate change View Details
Keywords: Dina Gerdeman
- 28 Apr 2011
- Working Paper Summaries
When Smaller Menus are Better: Variability in Menu-Setting Ability and 401(k) Plans
Keywords: by David Goldreich & Hanna Halaburda
- 12 May 2015
- Research & Ideas
How Crowds and Experts Kickstart the Arts
very different means. Where the NEA has a nearly 50-year history of art market-making, with vetted mechanisms for ensuring artistic quality and value, Kickstarter offers almost the opposite—it makes funding... View Details
Keywords: Entertainment & Recreation
- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
the best position to make difficult judgments about your business. It shows how to turn these judgments into coherent analysis. The basic building block is the value that is... View Details