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  • All HBS Web  (3,245)
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    • News  (661)
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    • Events  (27)
    • Multimedia  (31)
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  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

the GFC, firms with higher leverage have Z-scores that are closer to the financial distress range. The data also corroborate two macro-related hypotheses: first, that leverage interacted with currency depreciation had a statistically... View Details
Keywords: Carmen Nobel
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

team performance. Our results offer an approach for capturing the experience held by fluid teams and highlight the need to study context-specific measures of experience, including role experience. In addition, our findings provide insight into how the View Details
Keywords: Martha Lagace
  • 02 Aug 2021
  • What Do You Think?

Can Companies with Remote Management Succeed?

“For too long we have been ‘marketing’ led (with too little knowledge of) what and how customers actually interact and buy from you Unless you spend time with your customers then you don’t have any real ideas on how to move the NPS (Net... View Details
Keywords: by James Heskett
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

advantage of to reach voters? A: Political marketing is evolving in the same way. Grassroots political organizations and interest groups are using digital technology to communicate to targeted segments of citizens, receive input from supporters, hold View Details
Keywords: by Sean Silverthorne
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

comes from synchronous interactions that you cannot get otherwise,” Sadun says, “and your decision-making depends on these inputs.” You Might Also Like: What Companies Want Most in a CEO: A Good Listener Where to Find Remote Work Now: 250... View Details
Keywords: by Ami Albernaz
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

defined consumer segments or, indeed, of individual consumers. Engaged Consumers The interactive nature of the Internet means that customers are now engaged more than ever in the co-creation of brand meaning and the development of... View Details
Keywords: by John Quelch; Advertising
  • 19 Nov 2013
  • First Look

First Look: November 19

for this trend is that citizens may be unaware of both the services provided by government and the impact of those services on their lives. In an experiment, Boston-area residents interacted with a website that visualizes both service... View Details
Keywords: Sean Silverthorne
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

interactive and intuitive. The final result was COBE (Code of Business Ethics), an ethics chatbot on which employees could type their questions and get answers tooled to their specific concerns. Rather than providing simple “yes” or “no”... View Details
Keywords: by Michael Blanding
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

“in the context of real people doing real work.” Marlis Krichewsky argued “culture probably cannot change exclusively from within to kindle enthusiasm you need to look beyond yourself and interact with the environment.” Thriveinchange... View Details
Keywords: by James L. Heskett
  • 07 Jul 2015
  • First Look

First Look: July 7, 2015

interaction of partner firms that does not necessarily accrue to any of them. The extent of "ambivalent value" is unclear, but its persistence, despite changing structural market features, promises to help sustain superior... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

insurance, drug, retail, and medical device companies; deans of medical schools; and employers, who pay the bulk of health-care costs. All these parties interact in an interdependent way inside the current system and need to work together... View Details
Keywords: by Deborah Blagg; Health
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

everybody else—a rare opportunity for professionals who often have few chances in their usual work lives to interact with others outside their own firms, much less outside their own professions or countries. Feedback from past... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 16 Oct 2012
  • First Look

First Look: October 16

at baseline (18%, 28%, and 33%, respectively, p0.05 for interaction between race or job type and intervention). Mean calories per beverage decreased similarly over the study period for all racial groups and job types, with no increase in... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

interactions of individuals, typically situated within small groups or teams. When these groups make appropriate changes in how they do their work—driven by both group and organizational goals—an organization maintains or enhances its... View Details
Keywords: by Sarah Jane Gilbert
  • 02 Aug 2006
  • Research & Ideas

Investor Protection: The Czech Experience

Protection in a Converging World," the expropriation and its aftermath "illustrate the interaction of property and contract rights in a global setting, how corporate control is shaped by geography, and how multinational firms... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

to minimize interpersonal conflict. Leaders can accomplish this by taking concrete steps before, during, and after a critical decision process. Before the process begins, they can establish ground rules for how people should interact... View Details
Keywords: by Martha Lagace
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

positive. While not every employee comment and concern should be embraced or addressed, a company can cushion the disappointment of a negative interaction by creating a culture of positive feedback. “It can counterbalance the inevitable... View Details
Keywords: by Michael Blanding; Health
  • 27 Sep 2011
  • First Look

First Look: September 27

scrutinizing the behavior of customers, suppliers, and competitors to identify new ways of doing things; (4) Experimenting: constructing interactive experiences and provoking unorthodox responses to see what insights emerge; and (5)... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

Breaks in Interaction Improve Collective Intelligence By: Bernstein, Ethan, Jesse Shore, and David Lazer Abstract— People influence each other when they interact to solve problems. Such social influence... View Details
Keywords: Dina Gerdeman
  • 11 Mar 2014
  • First Look

First Look: March 11

particularly strongly and to construct risk indicators to predict taxpayers' responses. We show results from an application in Chile and describe lessons learned during the implementation. August 2013 JAMA Surgery Informal Peer View Details
Keywords: Sean Silverthorne
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