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Show Results For
- All HBS Web
(2,140)
- People (3)
- News (351)
- Research (1,439)
- Events (5)
- Multimedia (4)
- Faculty Publications (665)
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- 14 Nov 2005
- Research & Ideas
How Can Start Ups Grow?
tired of the way things work in their previous organizations and are determined to do things very differently. My findings suggest that for new firms in established industries, there is value to doing some non-technical, symbolic things... View Details
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
values and tried many times to formulate the distinctive characteristics of the various services." In essence, the "Navy spokesmen attempted to distinguish between the Army as a 'manpower' organization and the Navy as a finely... View Details
Keywords: by Pankaj Ghemawat
- 20 Oct 2015
- First Look
October 20, 2015
entrepreneurship. Immigrants account for roughly a quarter of U.S. workers in these fields, and they have a similar contribution in terms of output measures like patents or firm starts. This contribution has been rapidly growing over the... View Details
Keywords: Sean Silverthorne
- 06 Dec 2011
- First Look
First Look: Dec. 6
of a hypothetical $1,000 to introduce the idea that context, history, and values shape perceptions and expectations. These phenomena can propel behaviors that can lead to circumstances improving or deteriorating-upward or downward... View Details
Keywords: Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
customer satisfaction, differences among customers account for 96%–97% of this variance, while differences among employees, processes, locations, and markets make up the remainder. Further analysis reveals that customers tend to report... View Details
Keywords: Sean Silverthorne
- 12 Nov 2008
- First Look
First Look: November 12, 2008
commoditization continue to drive shifts in the value chain. The case examines the commoditization cycle and contrasts integrated solutions such as the iPod-iTunes software-iTunes Music Store with emerging competition from other MP3... View Details
Keywords: Martha Lagace
- 10 Jan 2017
- First Look
First Look at New Research: January 10, 2017
zone is located. In tandem with its value in practice, BATNA has become a wildly successful acronym (with over 17 million Google entries). Yet the initial characterization of this concept in Getting to Yes (Fisher, Ury, and Patton, 1991)... View Details
Keywords: Sean Silverthorne
- 30 Aug 2016
- First Look
August 30, 2016
variation generated by the experimental treatments, we model sales force performance to identify the effectiveness of various forms of conditional and unconditional compensation. We account for salesperson heterogeneity by using a... View Details
Keywords: Carmen Nobel
- December 2020 (Revised February 2021)
- Teaching Note
The Tulsa Massacre and the Call for Reparations
By: Mihir A. Desai and Suzanne Antoniou
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Welfare; Tulsa; Oklahoma; United States
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
"customer-orientation." That is a buzzword that is tiresome to hear when it comes from most organizations. Bezos and Amazon, however, believe it and practice it. Accounts of internal meetings and their obsession with the... View Details
- 18 Feb 2014
- First Look
First Look: February 18
http://www.people.hbs.edu/asunderam/mmmf_2013-12-24_with_names.pdf August 2013 Accountancy Futures The Investor Conundrum By: Eccles, Robert G. Abstract—No abstract available. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 18 May 2010
- First Look
First Look: May 18
the survey in Korean, demonstrating how cultural frames influence the contents of gender stereotypes. In Study 3, American college students rated a male student as higher on whichever trait—ambitiousness or sociability—they were told was the most important cultural... View Details
Keywords: Martha Lagace
- 17 Sep 2007
- Research & Ideas
Broadband: Remaking the Advertising Industry
performance, because they're not sure that [a television show is] being watched. And they're not sure who is watching the show. There's a lot of discomfort with what they're actually getting in terms of audience and even disagreement on how to measure that audience and... View Details
- March 2025 (Revised April 2025)
- Case
Dominion Voting Systems v. Fox News
The case examines the Dominion Voting Systems and Fox News defamation settlement based upon statements made on air in the aftermath of the 2020 presidential election. View Details
Keywords: (General) Management; Business Earnings; Financial Statements; Change Management; Disruption; Volatility; Transition; Crime and Corruption; Cost vs Benefits; Decision Making; Decision Choices and Conditions; Decisions; Demographics; Ethics; Values and Beliefs; Corporate Finance; Cost; Governance; Governance Compliance; Governance Controls; Policy; Political Elections; Business History; Information; Law; Legal Liability; Laws and Statutes; Management; Marketing; Advertising; Media; Performance; Problems and Challenges; Society; Public Opinion; Social Issues; Media and Broadcasting Industry; United States
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
firms should create value wherever they are. But when we ask what kind of value and for whom, who are the relevant stakeholders, how is work actually going to be implemented on the ground, there are... View Details
Keywords: by Martha Lagace
- 23 Aug 2004
- Research & Ideas
New Challenges for Long-Term Investors
choice is a complex issue, and that some conventional wisdom isn't always wise. For example, there are perfectly good reasons why a conservative long-term investor would hold more stocks and bonds than cash instruments such as certificates of deposit. These investors... View Details
Keywords: by Ann Cullen
- 09 May 2017
- First Look
New Research and Ideas, May 9
May 2017 Journal of Financial Economics The Value of Trading Relations in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading relationships shape their trading... View Details
Keywords: Sean Silverthorne
- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
lower paying jobs . . . one look at the American auto industry gives us a glimpse into the future economy." As Daniel Hayes put it: "I see a shakeout coming among low-cost service providers unless they find ways to provide value... View Details
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
David McKnight's comments reflected a similar need to take into account Chinese officials' views: "A far smarter approach is to evaluate the ethical impacts of Chinese law on a company's business model, and determine how to meet both... View Details
- 14 Jun 2011
- First Look
First Look: June 14
Abstract This paper provides a simple model of platforms with direct network effects, in which users value not just the quantity (i.e., number) of other users who join, but also their average quality in some dimension. A monopoly platform... View Details
Keywords: Sean Silverthorne