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  • All HBS Web  (5,359)
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  • January 2020 (Revised May 2021)
  • Case

Salary Finance US

By: John R. Wells and Benjamin Weinstock
In October 2019, Dan Macklin, the newly-appointed chief executive of Salary Finance Inc., was weighing his options for the future of the business. The company’s value proposition was quite simple: partner with employers to offer employees affordable loans that were... View Details
Keywords: Employees; Credit; Financing and Loans; Wages; Innovation and Invention; Expansion; Growth Management; Decision Making; Financial Services Industry; United States
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Wells, John R., and Benjamin Weinstock. "Salary Finance US." Harvard Business School Case 720-421, January 2020. (Revised May 2021.)
  • October 2014
  • Supplement

Atlantis Paradise Island Resort and Casino (B): Improving Performance with New Core Values

By: Lynda M. Applegate, Chekitan S. Dev and Gabriele Piccoli
The leadership team of Atlantis Paradise Island, under new ownership, decided that better alignment of the core values with the vision and mission statement would create a more compelling and consistent organizational narrative that would redouble employee commitment... View Details
Keywords: Organization Behavior; Service Management; Strategy; Organizational Change and Adaptation; Service Industry
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Applegate, Lynda M., Chekitan S. Dev, and Gabriele Piccoli. "Atlantis Paradise Island Resort and Casino (B): Improving Performance with New Core Values." Harvard Business School Supplement 815-073, October 2014.
  • January 1996
  • Background Note

National Cultures and Work-Related Values: The Hofstede Study

People from different national cultures often operate under different assumptions about what is appropriate behavior. In organizational settings, these cultural differences in underlying assumptions can significantly affect interactions when individuals from various... View Details
Keywords: Behavior; Organizations; Attitudes; Cross-Cultural and Cross-Border Issues; Computer Industry
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Ibarra, Herminia M. "National Cultures and Work-Related Values: The Hofstede Study." Harvard Business School Background Note 496-044, January 1996.
  • September 1997 (Revised May 1998)
  • Case

Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace

By: Lynn S. Paine and Dale Coxe
This case details the sexual harassment case brought against Mitsubishi Motor Manufacturing of America by nearly 300 female employees in April 1996. The recommendations developed for the company by former U.S. Labor Secretary Lynn Marten are presented. In response to... View Details
Keywords: Ethics; Moral Sensibility; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Behavior; Attitudes; Problems and Challenges; Working Conditions; Crime and Corruption; Auto Industry; United States
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Paine, Lynn S., and Dale Coxe. "Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace." Harvard Business School Case 398-028, September 1997. (Revised May 1998.)
  • 04 Nov 2013
  • News

Surprise raises are more effective than higher salaries from the start, study finds

  • 17 Sep 2020
  • News

We Really Shouldn’t Force People Back into the Office

  • 16 Jan 2019
  • News

1 In 3 Workers With Caregiving Duties At Home Have Quit A Job Because Of It

  • 24 May 2016
  • News

Build a Culture of Health

  • October 2011 (Revised December 2011)
  • Case

Vignette: Alternative Liquidity Options

By: Felda Hardymon, Josh Lerner and Ann Leamon
The growth of companies that facilitate the sales of unregistered stock, such as that granted to employees of successful but long-private companies, has raised a number of questions among regulators, investors, and company founders. This brief vignette sketches out... View Details
Keywords: Financial Liquidity; Private Equity; Stocks; Business Growth and Maturation; Sales
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Hardymon, Felda, Josh Lerner, and Ann Leamon. "Vignette: Alternative Liquidity Options." Harvard Business School Case 812-070, October 2011. (Revised December 2011.)
  • 08 Oct 2021
  • News

In New Poll, Executives Say Remote Work Hurts Culture As They Cut Office Space To Make Hybrid Work Permanent

  • 20 Aug 2015
  • News

Companies Like Amazon Need to Run More Tests on Workplace Practices

  • 17 Jul 2014
  • News

Motivating Corporations to Do Good

  • December 1996 (Revised June 1998)
  • Case

Midnight Networks, Inc.

By: H. Kent Bowen and Marilyn Matis
Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts
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Bowen, H. Kent, and Marilyn Matis. "Midnight Networks, Inc." Harvard Business School Case 697-019, December 1996. (Revised June 1998.)

    Do You Know How Your Teams Get Work Done?

    In a research study at four Fortune 500 companies, when managers were asked about their teams’ work, on average they either did not know or could not remember 60% of the work their teams do. This is a major problem because  it can lead to unrealistic digital... View Details
    • January 2018
    • Case

    Viacom: Democratization of Data Science

    By: Shane Greenstein and Christine Snively
    In two short years, Viacom’s Data Science & Advanced Analytics team built a web platform called Science Central that allowed employees from Viacom’s 20+ cable networks to access television audience insights through three data science apps. In the past, employees would... View Details
    Keywords: Data Science; Big Data; Digital Platforms; Analytics and Data Science; Expansion; Strategic Planning
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    Greenstein, Shane, and Christine Snively. "Viacom: Democratization of Data Science." Harvard Business School Case 618-016, January 2018.
    • 2014
    • Article

    Notes from the Search for Deep Indicators in Services

    By: James L. Heskett
    Much of the research in the service sector over the last four decades has concerned itself with the search for deep indicators that explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this... View Details
    Keywords: Service Delivery; Organizational Culture; Performance; Service Industry
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    Heskett, James L. "Notes from the Search for Deep Indicators in Services." Journal of Service Management 25, no. 3 (2014): 298–309.
    • October 8, 2012
    • Column

    Henkel's Culture Shift

    By: Robert Simons
    This case descriibes a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted became CEO of Henkel, a Germany-based producer of personal care, laundry, and adhesives products, in 2008, he was... View Details
    Keywords: Strategy Execution; Culture; New CEO; Change; Performance Measures; Accountability; Organizational Change and Adaptation; Corporate Accountability; Leading Change; Competitive Strategy; Organizational Culture; Performance Evaluation; Consumer Products Industry; Germany
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    Simons, Robert. "Henkel's Culture Shift." The Case Study. FT.com (October 8, 2012).
    • July 2010 (Revised November 2011)
    • Supplement

    Zensar: The Future of Vision Communities (B)

    By: David A. Garvin and Rachna Tahilyani
    Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details
    Keywords: Strategic Planning; Leadership Style; Employee Relationship Management; Decision Choices and Conditions; Information Technology; Collaborative Innovation and Invention; Business or Company Management; Expansion; Information Technology Industry; India
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    Garvin, David A., and Rachna Tahilyani. "Zensar: The Future of Vision Communities (B)." Harvard Business School Supplement 311-025, July 2010. (Revised November 2011.)
    • June 26, 2019
    • Article

    The Biggest Mistakes Companies Make With Corporate Social Responsibility

    By: Rosabeth Moss Kanter
    There’s almost nothing worse for the corporate ego than thinking that you’re doing good and should be appreciated for it, only to find that you’re pilloried instead. The public doesn’t believe you, the community doesn’t want you, and your own employees won’t defend... View Details
    Keywords: Corporate Social Responsibility and Impact; Leadership; Change; Business and Community Relations
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    Kanter, Rosabeth Moss. "The Biggest Mistakes Companies Make With Corporate Social Responsibility." Wall Street Journal (online) (June 26, 2019).
    • 04 Nov 2014
    • News

    Chefs Cook Better for Diners They Can See (or So Says This Study)

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