Employee Socialization - Publications - Faculty & Research

05 Mar 2008
What Do You Think?

Where Will Management Innovation Take Us?

Alternatively, will the drive for management innovation come from a source other than social forces within the organization? As several suggested, these may include new technologies and their mastery for management (or self-management)... View Details

Keywords: by Jim Heskett

05 Feb 2019
First Look

New Research and Ideas, February 5, 2019

findings can help explain a variety of behavioral phenomena including the structure of social insurance programs, patterns of public good provision, and why transactions that turn money into time are often deemed repugnant. Download... View Details

Keywords: Dina Gerdeman

21 Jul 2008
Research & Ideas

Solving the Marketing Resources Allocation Puzzle

managers are being held to higher standards when it comes to justifying customer investments. We foresee the need for marketing professionals to develop even greater analytical skill as the field continues to evolve. This should be a very positive development because... View Details

Keywords: by Sean Silverthorne

03 Jul 2012
Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

employers as varied as Medtronic, Exxon, General Mills and Whole Foods, all of which are self-insured, have already moved forward with such systems, and their rewards are reflected in the lower cost of employee health care and higher... View Details

Keywords: Re: Multiple Faculty; Health

05 Jan 2009
Research & Ideas

Most Popular Articles and Working Papers 2008

oriented, distributors are concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and... View Details

Keywords: by Staff

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

challenges facing people with ASD: When his son was about three years old, the boy’s development of speech and social skills seemed delayed. The Sonnes reached out to pedagogues and psychologists in an attempt to understand what was... View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

24 Jun 2015
HBS Case

Upgrading School with a Startup Mentality

already established four schools in San Francisco, with 115 employees (including 45 engineers) continually working to build and improve AltSchool's infrastructure and grow the business. As a testament to the strength of his idea, the... View Details

Keywords: Re: John Jong-Hyun Kim; Education

July 2025
Case

ICARE: Frontline Leadership at Michelin

By: Hubert Joly and Emilie Billaud

In 2025, Michelin CEO Florent Menegaux reflected on the company’s transformation since taking the helm in 2019. Amid a volatile global landscape marked by inflation, rising competition, and geopolitical and sustainability pressures, Michelin had achieved strong... View Details

Citation

Educators

03 Feb 2011
What Do You Think?

Are We Going “Back to the Future” In Researching Management?

leadership, governance, innovation management, the networking of organizations, and social responsibility—as the "single most important development(s) in the area of management in the just-ended decade of the new century."... View Details

Keywords: Re: James L. Heskett

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

As we start to think about returning to work, shopping, and recreation, there is much talk about transformed workplaces and innovative social distancing designs. But how will companies, workers, and customers have confidence that these... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

05 Mar 2014
What Do You Think?

When Will the Next Dot.com Bubble Burst?

information and social networking sector. Several respondents to this month's column argued that we are. As Kamal Gupta put it, "Facebook's valuation was explained to me by people I consider smarter than me as valuation of its... View Details

Keywords: by James Heskett; Publishing; Retail

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

load. And as a result you carry a very high cost." Michelin-one-star-rated restaurants in Europe have an average of 36 employees on the payroll, according to the case. D'O keeps a lean crew of 14 by multitasking. Oldani does not... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

09 Oct 2012
First Look

First Look: October 9

social and business goals, the company had articulated a stakeholder-centric model that benefited consumers through high-quality, fashionable, and affordable eyewear: the global community by donating, through sustainable channels, one... View Details

Keywords: Sean Silverthorne

31 Jul 2012
First Look

First Look: July 31

mobility effects of workgroup demography by integrating the social identification processes of cohesion, competition, and comparison. Using five years of personnel data from a large law firm, we examine the influence of demographic match... View Details

Keywords: Carmen Nobel

July 2011
Teaching Note

Weber Shandwick: The Client Relationship Leader Program (TN)

By: Robert G. Eccles and Penelope Rossano

Teaching Note for 408077. View Details

Keywords: Service Delivery; Organizational Structure; Groups and Teams; Employees; Growth and Development; Situation or Environment; Consolidation; Acquisition; Digital Platforms; Blogs; Social and Collaborative Networks; Internet and the Web; Public Relations Industry

Citation

Purchase

21 Jul 2009
First Look

First Look: July 21

stronger. Download the paper: http://www.hbs.edu/research/pdf/09-051.pdf Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers (revised) Authors:David I. Levine and... View Details

Keywords: Martha Lagace

25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

guard—largely because it flies in the face of other studies and anecdotal evidence showing that, within many businesses, the employee pool has grown more racially mixed over time. “There’s this assumption that firms are more diverse,”... View Details

Keywords: by Dina Gerdeman

02 Jan 2001
Research & Ideas

Gurus in the Garage

"is like any gas that is compressed; it gets hotter." Its tribes overlap socially and professionally based on work discipline (software engineers, for example), organizational affiliation (Hewlett-Packard), or background... View Details

Keywords: by Dorothy Leonard & Walter Swap

05 Aug 2014
First Look

First Look: August 5

multiple identities into five different theoretical perspectives: social psychological, microsociological, psychodynamic and developmental, critical, and intersectional. I then propose a way to take research on multiple identities forward... View Details