Filter Results:
(2,033)
Show Results For
- All HBS Web
(2,033)
- People (1)
- News (344)
- Research (1,497)
- Events (3)
- Multimedia (5)
- Faculty Publications (665)
Show Results For
- All HBS Web
(2,033)
- People (1)
- News (344)
- Research (1,497)
- Events (3)
- Multimedia (5)
- Faculty Publications (665)
- 01 Dec 2011
- News
Making the Case for Leadership
the workers’ allegiance. She does so in part by meeting one-on-one with every employee and introducing innovations such as pairing a shift worker with a manager in coleadership roles. “This is an unusual case because it’s about an MBA in... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance; Health, Social Assistance
- March 1999
- Case
MotivAction plc (A)
By: William J. Bruns Jr.
The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details
Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture
Bruns, William J., Jr. "MotivAction plc (A)." Harvard Business School Case 199-004, March 1999.
- 09 Jun 2023
- Blog Post
How to Communicate your Organizations’ People-Centered Values
incorporate intersectionality. For example, the number of Black women in your organization. These numbers are important indicators for prospective employees considering your organization. For many organizations, the current data will not... View Details
Keywords: All Industries
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
collaboration rather than command and control as their basis for interaction.. “Over the long term, organizations filled with empowered employees who collaborate to serve customers will consistently outperform hierarchical organizations”... View Details
Keywords: by Bill George
- 01 Mar 2019
- News
3-Minute Briefing: Richard Edelman (MBA 1978)
social ills than government. Trust is the central issue for global institutions. CEOs have to speak out on societal issues, because their employees expect to work for a company with values consistent with... View Details
- 25 Apr 2014
- News
Fostering a synergy at work that benefits associates as well as customers
essential values: customer sovereignty, innovation, excellence, integrity, people orientation, and social responsibility. "It's not really a textbook leadership style," says Natarajan, who treats staff like extended family. "We have... View Details
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
Now, the evidence is quickly posted to social media for the world to critique—potentially blown out of proportion. “If a customer feels strongly enough to make a recording and perhaps tell friends, that’s a problem a smart retailer would... View Details
- 13 Oct 2015
- First Look
October 13, 2015
contribution rates differ between employees hired before versus after the Roth introduction, which means that the amount of retirement consumption being purchased by 401(k) contributions increases after the Roth introduction. A survey... View Details
- 2018
- Chapter
Work and Workplace
By: Kai Ruggeri, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz and A. V. Whillans
Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent we enjoy them—almost everyone is affected by employment, whether they have a job or not. Decades of research in the... View Details
Keywords: Workplace; Behavioral Insights; Retirement Savings; Working Conditions; Employees; Performance; Happiness; Health; Job Search; Change
Ruggeri, Kai, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz, and A. V. Whillans. "Work and Workplace." Chap. 9 in Behavioral Insights for Public Policy: Concepts and Cases, edited by Kai Ruggeri, 156–173. New York: Routledge, 2018.
- August 2019
- Case
Bark Gift Shop Ltd.
By: Susanna Gallani, Jan Bouwens and Peter Kroos
This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting that her shop managers that perform well during the first part of the year, purposely reduce their effort in... View Details
Keywords: Data Analytics; Employees; Behavior; Performance; Management; Goals and Objectives; Motivation and Incentives; Analysis
Gallani, Susanna, Jan Bouwens, and Peter Kroos. "Bark Gift Shop Ltd." Harvard Business School Case 120-008, August 2019.
- 22 Jul 2024
- News
Viral Marketing’s Early Muse
Illustration by John Weber In 2008, Canadian musician Dave Carroll saw United Airlines employees manhandling his $3,500 Taylor guitar on the tarmac in Chicago. When he arrived at his destination, the guitar was in pieces. Carroll contacted United customer service... View Details
- November 2007
- Supplement
Differences at Work: Emily (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her... View Details
Keywords: Working Conditions; Interpersonal Communication; Employees; Conflict and Resolution; Communication
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (B)." Harvard Business School Supplement 408-046, November 2007.
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
organization? What Are The Best Techniques For Fostering Innovation In Multicultural Teams? Innovating at the World's Crossroads: How Multicultural Networks Promote Creativity HBS professor Roy Y.J. Chua proposes that cultivating a culturally diverse View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 01 Aug 2001
- News
Class Day and Commencement 2001
employee in a new division, to Killick, who intends to launch his own start-up: "Being the first employee with a company with lots of money behind it is a pretty good deal; it's a little different than being... View Details
- April 1974 (Revised June 1983)
- Case
Robert F. Kennedy High School
By: John J. Gabarro
Presents the problem facing a newly appointed high school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details
Keywords: Interpersonal Communication; Secondary Education; Employee Relationship Management; Organizational Structure; Behavior; Conflict Management; System
Gabarro, John J. "Robert F. Kennedy High School." Harvard Business School Case 474-183, April 1974. (Revised June 1983.)
- 01 Jun 2012
- News
A Better World, One Idea at a Time
A dozen budding social entrepreneurs pitched their ideas for innovative products and services during the annual Social Enterprise Conference in February, and four came away with top honors. The sold-out... View Details
- August 2009
- Teaching Note
Mina O'Reilly at Logan Airport's TSA (TN)
By: Michel Anteby and Erin McFee
Teaching Note for [409116]. View Details
- Web
Faculty Spotlight: HBS Racial Equity Fellow Professor Ivuoma N. Onyeador - Blog: RGE Report
well-being of minorities at work. Her recent scholarship peels back the veil on how we connect across cultural barriers and can help us foster positive employee dynamics to soothe discord. When we’re thinking in organizational terms, it’s... View Details
- 22 Jul 2014
- News
Hungry for Change
Editor's note: Rob Zeaske was appointed director of the HBS Social Enterprise Initiative in July 2020. Read more. As CEO of Second Harvest Heartland, a hunger-relief organization based in St. Paul, Minnesota, Rob Zeaske (MBA 2002) has a... View Details
Keywords: Agriculture
- December 2015
- Supplement
An Intern's Dilemma (B)
By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his student internship by his employer in order to obtain data from a competitor. This case describes how the student handled the situation and what he learned about himself from it. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (B)." Harvard Business School Supplement 316-129, December 2015.