Publications

Publications

Filter Results: (8,315) Arrow Down
Filter Results: (8,315) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 66 of 8,315 Results →
  • Research Summary

Overview

Erin's research focuses on how organizations can and should respond to employee failures. She is interested in understanding the effects that organizational responses have on subsequent employee behavior, and how organizational policies can be designed to more... View Details
Keywords: Repair; Recovery; Reintegration; Prosocial Behavior; Field Experiment; Psychology; Networks; Punishment; Giving and Philanthropy; Social Psychology; Motivation and Incentives; Social and Collaborative Networks; Ethics
  • April 1996 (Revised April 1996)
  • Case

Activity-Based Management at Stream International

By: Robert S. Kaplan and Norman Klein
Stream International's Crawfordsville, Indiana facilities undertake the design and implementation of an activity-based costing project. After analyzing the costs assigned to 161 work activities, Crawfordsville managers present five proposals for change based on ABM... View Details
Keywords: Organizational Change and Adaptation; Change Management; Activity Based Costing and Management; Indiana
Related
  • Video

Threadless Multimedia Case

  • July 2010
  • Technical Note

Note on the Banking Industry

By: Clayton S. Rose and Scott Waggoner
This note provides an overview of the structure and function of the banking industry, with a primary focus on the U.S. It was designed to support the HBS MBA course "Managing the Financial Firm." View Details
Keywords: Banks and Banking; Business or Company Management; Industry Structures; Banking Industry; United States
Related
  • Web

Academic Programs | About

full-time residential program with a focus on real-world practice. Doctoral Programs Eight full-time programs leading to a PhD for scholars interested in academic research. Executive Education Programs for individuals and organizations View Details
  • April 1998
  • Case

Citibank Hong Kong--Capital Arbitrage in the Emerging Markets

Describes how a credit derivative may be used to structure a profitable transaction between a bank and its client. Design and risk management issues are discussed in the context of this new class of derivative security. View Details
Keywords: Credit Derivatives and Swaps; Investment Banking; Financial Services Industry; Hong Kong
Related
  • May 2004 (Revised July 2004)
  • Case

IBM On Demand Community

By: John A. Quelch
The vice-president of IBM Corporate Community Relations is developing the launch program for IBM On Demand Community, a suite of 140 technology tools designed to enable IBM employees to assist nonprofit community organizations and schools worldwide. View Details
Keywords: Nonprofit Organizations; Social Marketing; Computer Industry
Related
  • December 2014 (Revised April 2015)
  • Case

Apple, Einhorn, and iPrefs

By: Carliss Y. Baldwin, Hanoch Feit, Edward A. Minasian and Brandon Van Buren
In March 2013, Apple Computer has a very large cash balance, and is under pressure to return cash to shareholders. Hedge fund manager David Einhorn thinks Apple can "unlock value" by issuing perpetual preferred stock, dubbed iPrefs. Henry Blodget, CEO of Business... View Details
Related
  • May 2015 (Revised September 2015)
  • Case

Philips Healthcare: Marketing the HealthSuite Digital Platform

By: John A. Quelch and Margaret L. Rodriguez
In June 2014, leading healthcare and consumer technology company, Royal Philips ("Philips"), announced its HealthSuite Digital Platform to house healthcare data and enable applications used by physicians and patients. Philips had strong equity in the healthcare... View Details
Keywords: Health; Healthcare; Digital; Platform; Ecosystem; Health Care and Treatment; Technological Innovation; Information Technology; Product Development; Applications and Software; Digital Platforms; Health Industry; Medical Devices and Supplies Industry; Netherlands; United States
Related
  • May 2003
  • Background Note

Customer Management Strategy in Business Markets

By: Das Narayandas
Describes in detail customer management strategies in business markets, including selection decisions, design and management of customer relationship strategies, monitoring the health of customer relations, and linking the vendors' customer management effort to... View Details
Keywords: Customer Focus and Relationships; Customer Relationship Management; Decision Making; Networks; Customization and Personalization; Manufacturing Industry
Related
  • Program

Leading in the Digital Era

organization. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive experience where every aspect of the learning model has been carefully designed to facilitate your... View Details
  • November 2001 (Revised October 2004)
  • Case

IBM Network Technology (A)

By: Michael L. Tushman and Robert C Wood
An unconventional manager within IBM leads the creation of a business unit with multibillion-dollar potential, winning over customers and nudging the organization to make the changes needed to achieve dramatic growth. This case provides an example of how organizational... View Details
Keywords: Growth and Development; Growth and Development Strategy; Leadership; Corporate Entrepreneurship; Change Management; Management Practices and Processes; Business Plan; Organizational Design; Organizational Change and Adaptation; Success; Technology Industry
Related
  • 30–31 May 2018
  • HBS Alumni Events

2018 Alumni Volunteer Leadership Conference

Volunteers are the critical link between the School and the global alumni community. The annual Alumni Volunteer Leadership Conference is designed to immerse top volunteers in the latest HBS thinking and connect volunteers with influential decision-makers and leaders... View Details
  • 2022
  • Working Paper

Stories, Statistics and Memory

By: Thomas Graeber, Christopher Roth and Florian Zimmermann
For most decisions, we rely on information encountered over the course of days, months or years. We consume this information in various forms, including abstract summaries of multiple data points – statistics – and contextualized anecdotes about individual instances... View Details
Keywords: Decision Choices and Conditions; Information Types; Media; Cognition and Thinking
Related
  • July 2010
  • Technical Note

Note on the Insurance Industry

By: Clayton S. Rose and Scott Waggoner
This note provides an overview of the structure and function of the Insurance industry, with a primary focus on the U.S. It was designed to support the HBS MBA course "Managing the Financial Firm." View Details
Keywords: Insurance; Business or Company Management; Industry Structures; Insurance Industry; United States
Related
  • 2019
  • Working Paper

The Future of Executive Development: The CLO's Compass and The Executive Programs Designer's Guide

By: Mihnea Moldoveanu and Das Narayandas
Executive education worldwide has entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication—while the demand for managerial skills is growing. The forces of disintermediation, disaggregation, and decoupling are creating... View Details
Keywords: Digitalization; Executive Education; Disruption; Leadership Development; Management Skills; Curriculum and Courses; Internet and the Web; Design
Related

    Hubert Joly

    Former Chairman and Chief Executive Officer of Best Buy
    Author of The Heart of Business– Leadership Principles for the Next Era of Capitalism

    Hubert Joly is a senior lecturer in the General Management unit and... View Details

    • Research Summary

    Overview

    By: Feng Zhu
    Professor Zhu’s research focuses on the design of platform business models and its impact on platform performance. Platforms have become central to our economy. A platform is a product or service that enables two or more customer groups to interact. For example,... View Details
    • Program

    Senior Executive Leadership Program—India

    take your leadership skills and your career to the next level. You will become a stronger leader who can design competitive strategies in a global context, promote continuous innovation, and overcome obstacles to growth. Key Benefits... View Details
    • July 1989 (Revised August 1993)
    • Supplement

    Kanthal (B)

    By: Robert S. Kaplan
    Describes actions taken by senior management of Kanthal after seeing the results of the newly installed account management system. Designed as a class handout. A rewritten version of an earlier case by the same author. View Details
    Keywords: Accounting; Management Systems; Management Teams
    Related