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- All HBS Web
(2,091)
- People (2)
- News (321)
- Research (1,522)
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- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
focused on salespeople come about? Walter Friedman: [HBS professor and coeditor] Geoff Jones and I have been trying to have each issue of Business History Review focus on a theme. In the past four issues we've had one on the late HBS... View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
Runway, Sentient Jet), and there is a more explicit focus on sustainability (e.g., Stella McCartney). Luxury brands need to consider the increasing global connectedness, particularly the importance of the Chinese market for luxury... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
July–August 2016 Harvard Business Review How to Negotiate with a Liar By: John, Leslie Abstract—People, including negotiators, lie every day, so when you're trying to make a deal, it's important to defend against deception. The best strategy, says the author, is to... View Details
Keywords: Sean Silverthorne
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
firm with fewer than 500 employees, in my book I focus on three kinds: sole proprietorships, Main Street businesses, and suppliers. All three groups seek financing from loans and have traditionally used banks as their source. Of the 30... View Details
- 24 Sep 2001
- Research & Ideas
How To Be an Angel Investor
(reading the plan, talking to people they know ) and others granting a meeting without looking at the plan at all. Some angels rely on their intuition while others crunch a lot of numbers. Almost all angels source carefully, make good use of co-investors, and View Details
Keywords: by David Amis & Howard Stevenson
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
or she will pay. The study, Consumer Protection In An Online World: An Analysis Of Occupational Licensing, is the first to look together at what consumers care about and the effects on demand and metrics of customer satisfaction. It is... View Details
- 20 Jan 2010
- First Look
First Look: Jan. 20
strategy, creating high levels of customer satisfaction, or motivating people to navigate complex matrix organizations. Download the paper: http://www.hbs.edu/research/pdf/10-051.pdf Substitution Patterns of the Random Coefficients Logit... View Details
Keywords: Martha Lagace
- 11 Apr 2017
- First Look
First Look at New Research, April 11
Alexander, and Amitabh Chandra Abstract—Many public and private efforts in coming years will focus on research in precision medicine, developing biomarkers to indicate which patients are likely to benefit from a certain treatment so that... View Details
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
Clustering Customers at Chateau This case was written for the EC course “Managing with Data Science.” The course provides MBA students with no programming experience an introduction to the field of data science and its applications in... View Details
Keywords: Sean Silverthorne
- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. HBS professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance... View Details
Keywords: by Staff
- 02 Aug 2016
- First Look
August 2, 2016
Michael W. Toffel Abstract—In response to stakeholders’ growing concerns, companies are joining voluntary environmental programs to signal their superior environmental management capabilities. In contrast to the literature’s focus on... View Details
Keywords: Sean Silverthorne
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
increase air flow and quality can have dramatic effects on workers. Click HereJohn Macomber and Joseph Allen at a recent Books@Baker event. But the economic benefits don’t stop there. Macomber expects that a growing public focus on health... View Details
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
to capital, which was a primary focus of hers at the SBA. Spreading The Wealth Having spent over 25 years in private equity and venture capital firms before becoming SBA Administrator, Mills has perspective on challenges and opportunities... View Details
- 20 Mar 2007
- First Look
First Look: March 20, 2007
understanding of design and manufacturing processes to instruct successfully her American and offshore contractors on how to mass-produce designer clothing at affordable prices. Claiborne was an industry pioneer in many ways. She developed detailed View Details
Keywords: Martha Lagace
- 14 Feb 2017
- First Look
First Look at New Research: February 14
817-016 Mark43 The founders of Mark43, an early-stage startup that provides software for law enforcement agencies, must decide whether to bid on a request for proposals (RFP) from the Los Angeles Police Department (LAPD). On the one hand, LAPD would be a second large... View Details
Keywords: Sean Silverthorne
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
process-improvement strategies. We used TDABC to evaluate the cost of providing pain control to patients undergoing thoracic surgery and to estimate the impact of specific process improvements on cost. Retrospective healthcare utilization data, with a View Details
Keywords: by Sean Silverthorne
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
them in turn. At the most simplistic level, you focus on addressing strategic questions such as: Why will this new technology meet customer needs, even if those needs aren't obvious right now? Why will it... View Details
Keywords: by Staff
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
Xu Abstract—We investigate how dynamic pricing can lead to more product returns in the online retail industry. Using detailed sales data of more than two million transactions from the Indian online retail market, where price promotions are very common, we document two... View Details
Keywords: Dina Gerdeman
- 23 Oct 2007
- First Look
First Look: October 23, 2007
attempting to grow its customer base by increasing the number of new checking accounts. Like many banks, Central saw checking accounts as an important tool for customer acquisition and loyalty-building.... View Details
Keywords: Sean Silverthorne