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  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

to physically turn their backs to him and verbally shut him down during discussions; the team leader became more directive; and the customer-expert himself eventually minimized his contributions to the dialogue. In this way, everyone and no one was responsible for the... View Details
Keywords: by Sarah Jane Gilbert
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

manufacturing. But even as Bradley understood the importance of protecting the new units from the processes and cultural norms of the old business, he realized they also had to share expertise and resources, both with the traditional... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

Malloy, and Felicia Marston Abstract Comparing two snapshots of the historical I/B/E/S database of research analyst stock recommendations, taken in 2002 and 2004 but each covering the same time period 1993-2002, we identify 54,729 ex-post View Details
Keywords: Martha Lagace
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

distribution, pooled intra-organizational coordination, and agency relationships—result in a trade-off between centralized and dispersed growth strategies. Which strategy prevails depends on how policy—enabling branching interacts with technological, economic, and... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

its stock price has essentially not moved for the previous decade. He recognized that the situation presented a unique opportunity to reshape the business and shake up what he saw as a culture that was too internally focused.... View Details
Keywords: by Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

participation, a result also consistent with household self-reports. Several experiments find an important role for trust in insurance participation. We find mixed evidence that subtle psychological manipulations affect purchase and no evidence that modest amounts of... View Details
Keywords: Martha Lagace
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data followed by client demand and product strategy, bringing View Details
Keywords: Sean Silverthorne
  • November 2017
  • Case

Outrageous Ambition: Duke University

By: William C. Kirby and Yuanzhuo Wang
Duke University had grown from a one room schoolhouse in rural North Carolina in 1859 to one of the leading research universities in the U.S. and the world. Since the late 1950s, Duke’s leaders had consciously used the process of strategic planning to guide the... View Details
Keywords: Duke University; University Governance; Internationalization; Duke Kunshan University; Interdisciplinarity; Higher Education; Interdisciplinary Studies; Global Strategy; Governing and Advisory Boards; Business History; Growth and Development Strategy; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Strategic Planning; Education Industry; United States; China; Singapore
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  • 20 Aug 2013
  • First Look

First Look: August 20

green building, including evolving boundaries of professional jurisdictions; changing industry strategies and structures, including the roles of ownership, supply firms, and market niches; new operational, organizational, and View Details
Keywords: Anna Secino
  • 30 Jun 2009
  • First Look

First Look: June 30

must change the way it supports basic and applied scientific research to promote the broad collaboration with business and academia needed to tackle society's big problems. Second, corporate management practices and governance structures... View Details
Keywords: Martha Lagace
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

it is urgent. What does it mean to make capitalism a subject of historical inquiry? What is its potential across multiple disciplines, alongside different methodologies, and in a range of geographic and chronological settings? And how does a focus on capitalism View Details
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

that did not enforce and did not change enforcement of non-compete laws, we find that relative mobility decreased by 34 percent in Michigan after the state reversed its policies. Moreover, this effect was amplified 14 percent for... View Details
Keywords: Martha Lagace
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

culture and religion-and among our participants-our results suggest a common psychological mechanism underlying their effectiveness: regained feelings of control. Paper: http://www.people.hbs.edu/mnorton/norton%20gino.pdf Rituals Enhance... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2013
  • Research Event

Conference Challenges Gender Conventions

still have a ways to go," added Ely, the Diane Doerge Wilson Professor of Business Administration and senior associate dean for Culture and Community. The conference, held from February 27 to March 1, is one of a series of... View Details
Keywords: by Maggie Starvish
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

Supplements the (A) case. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=508046 Enterprise Culture in Chinese History: Zhang Jian and the Dasheng Cotton Mills Harvard Business School Case 308-068 This... View Details
Keywords: Martha Lagace
  • 21 May 2013
  • First Look

First Look: May 21

centuries, we document two new facts: there has been convergence in adoption lags between rich and poor countries, while there has been divergence in penetration rates. Using a model of adoption and growth, we show that these changes in... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2009
  • First Look

First Look: September 1

selective disclosure, constrained the use of direct access to senior management. We find a large effect: pre-Reg FD the return premium from school ties was 9.36% per year, while post-Reg FD the return premium was nearly zero and insignificant. In contrast, in an... View Details
Keywords: Martha Lagace
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

faced. There is also a second cause, one that has its roots in the changing shopping experience. During the 1960s, European retailing began moving away from personalized service and toward new self-service sales formats. Abetted by the... View Details
Keywords: by Sean Silverthorne; Retail
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Cultural Change (forthcoming) Abstract We examine the impact of the 1993 Land Law of Vietnam which gave households the power to exchange, transfer, lease, inherit and mortgage their land-use rights. We use... View Details
Keywords: Martha Lagace
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

planes all over the country, meeting face-to-face with every employee to explain the situation and the changes that would have to take place. Rather than feeling bitter or disenchanted, employees rallied around the company. Their efforts... View Details
Keywords: by Martha Lagace

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