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  • 01 Sep 2023
  • News

Solving for Z

that those who had the least personal contact as a result of pandemic lockdowns now want it the most. “Some of the newest teammates who spent years on college campuses virtually are hungriest for that in-person connection when they... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • Web

HBS - The year in Review

partnership. Digital Data Design Institute at Harvard Advanced The structure of the Digital Data Design Institute at Harvard (D^3) encompasses research programs and embedded labs driving foundational and applied research on topics critical to business; engagement... View Details
  • Web

Key Concepts - Institute For Strategy And Competitiveness

Arrows connect the circles along the perimeter. Arrows within the the shape also connect: 1 and 3 1 and 4 2 and 5 2 and 4 3 and 5 3 and 1 Element 6, shown outside the other shapes as a rectangle, says Build an Integrated Information... View Details
  • Web

General Management - Faculty & Research

shifted. The article suggests that as technology continues to influence social interactions, marriage may increasingly focus on emotional connections rather than economic or reproductive functions. About the Unit The General Management... View Details
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

connection with a regulatory investigation into the bank’s foreign-exchange operations. It also announced what was described as “disappointing revenues and higher legal costs,” triggering at least a short decline in its share price. A... View Details
Keywords: by James Heskett; Banking
  • Web

Leverage LinkedIn - Alumni

putting your best foot forward. Importance of Social Networks Social networks have given us the ability to connect with almost anyone in the blink of an eye, making it much easier to expand, nurture and maintain our relationships. Learn... View Details
  • Forthcoming
  • Article

Uprooting Loneliness: A Theory of Continuity-Breaking Self-Narrative Change

By: Jennifer Petriglieri and Elizabeth Sheprow
Through an inductive study of executives reporting persistent loneliness at work, we examine how problematic work experiences can be rooted in the self through narratives, and the process by which they can be uprooted. In the case of loneliness, we found that... View Details
Keywords: Lonelines; Narratives; Qualitative Method
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  • July–August 2025
  • Article

Case Study: Do We Reskill or Replace Our Workforce?

By: William Kerr
To remain competitive in the internet-of-things era, should the CEO of SolidTech Innovations, a fictional elevator company, invest a lot of money in reskilling its entire staff? The industry is moving from hardware to software in the form of smart, connected elevators.... View Details
Keywords: Training; Competency and Skills; Employees; Change Management; Leading Change
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  • January 2024 (Revised June 2024)
  • Case

Equal Justice Initiative: Mercy, Truth and Dignity

By: V. Kasturi Rangan, Gerald Chertavian and Brittany Logan
In 1989, the Equal Justice Initiative was established as a non-profit, public interest law firm by Harvard Law School graduate, Bryan Stevenson.

EJI provides legal assistance to condemned prisoners, people wrongly convicted or unfairly sentenced, children in... View Details
Keywords: Equality and Inequality; Nonprofit Organizations; Mission and Purpose; Growth and Development Strategy; Social Issues; Race
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  • December 2018 (Revised February 2020)
  • Case

Fishbowl: Scaling Up

By: Leslie K. John
Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Social Media; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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  • September–October 2017
  • Article

Managing Our Hub Economy: Strategy, Ethics, and Network Competition in the Age of Digital Superpowers

By: Marco Iansiti and Karim R. Lakhani
A small number of digital superpowers—Alibaba, Amazon, Microsoft, and others—have become “hub firms” because they control access to billions of mobile customers coveted by all kinds of product and service providers. These hubs drive increasing returns to scale and... View Details
Keywords: Competition; Strategic Planning; Auto Industry; Technology Industry
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  • 2006
  • Other Unpublished Work

Does Banks' Corporate Control Benefit Firms? Evidence from US Banks' Control over Firms' Voting Rights

By: Joao A.C. Santos and Kristin Wilson
In this paper we examine the importance of banks' corporate control over their borrowers by investigating the loan pricing effect of banks' voting stakes in borrowers. We exploit the fact that banks may hold shares of firms in a fiduciary capacity to identify a clean... View Details
Keywords: Voting; Corporate Governance; Commercial Banking; Banking Industry; United States
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  • 25 Feb 2025
  • HBS Seminar

Michel Pham, Columbia University

  • 12 Oct 1999
  • Research & Ideas

It Came in the First Ships: Capitalism in America

the Puritan merchants of New England, they used their familial and religious connections to form a tight network of trustworthy relationships stretching over long distances. This kind of system for making credible business commitments is... View Details
Keywords: by Thomas K. McCraw
  • Web

Entrepreneurship - Recruiting

Planning 13% Locations United States: 86% Mid-Atlantic 3% Midwest 2% Northeast 39% South 5% Southwest 5% West 32% International: 14% Asia 5% Europe 5% Latin America 3% Founding a Business 138 Number of Founders Have a Cofounder 54% View Details
  • Web

Events - Business & Environment

schools, industries, and disciplines to build connections. In addition to fostering meaningful connections among alumni from diverse backgrounds and fields, attendees will have the opportunity to learn more about the Salata Institute’s... View Details
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

their time to the condition delivers care. IPUs can involve affiliated staff and integration with partner services Care is ideally co-located in dedicated facilities. A hub and spoke structure connecting multiple or affiliated sites,... View Details
  • Web

Online Business Courses & Certifications | HBS Online

community of business professionals. Learn from and network with peers before, during, and after your course. Ask questions, collaborate, give feedback, and share experiences and expertise across industries to grow or transition your career. You’ll build lasting View Details
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

recombining elements of existing content. The system enables an explosion of new content without requiring content creators to have exceptional talent or commit significant time. TikTok has been able to forge a deep connection with users.... View Details
Keywords: by Rachel Layne; Technology
  • Web

Student Journey - Entrepreneurship

these connections at a more intimate level: Join one of the entrepreneurship and industry-focused student clubs. Join the Entrepreneurship Forum, a group of 8–10 RC students for bi-weekly sessions focused on feedback and support. Register... View Details