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- All HBS Web (2,105)
- Faculty Publications (335)
Arjun Chopra
(including production systems on Amazon Web Services (AWS) for 10 of the top 20 Global financial institutions), managed over 200M hours of uptime in the public cloud and was... View Details
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
work—rather than a sporadic trip to the office could prove invaluable in designing flows in and out of a city’s center. Another example: Designers developing new infrastructure... View Details
- 03 Nov 2009
- First Look
First Look: Nov. 3
self-report of the licensee. The self-reporting aspect of the environment gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice... View Details
Keywords: Martha Lagace
- 08 Nov 2016
- First Look
November 8, 2016
consulting, technology, and outsourcing company. This case describes the human resources and related activities necessary to deliver services to... View Details
Keywords: Sean Silverthorne
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
concern for a wide range of constituencies—has been pushed aside and has been replaced by a technical definition of what is acceptable. So there's also no question that we need to strengthen the internal View Details
Keywords: by Harvard Management Update
- 08 Oct 2013
- First Look
First Look: October 8
perspective endure. This article relates to a presentation delivered by Morris Cohen for Paul's Manufacturing and Service Operations Management Distinguished Fellows Award,... View Details
Keywords: Sean Silverthorne
- Blog
How We Are Keeping HBS—and Our Program Participants—Healthy
University Health Service has implemented comprehensive procedures for case investigation and contact tracing. We have also stepped up cleaning protocols and upgraded... View Details
- 01 Apr 2002
- News
Siebel Addresses HBS Northern California Club
Northern California, took place at the Hyatt Regency in Burlingame. In his introduction, Sean W. Jacobsohn (MBA '98) noted, "Siebel Systems was founded in 1993 with no venture capital and needed only $1.8... View Details
- 23 Oct 2019
- News
Negotiators Share Lessons from High-Stakes Global Diplomacy
Madeleine Albright was interviewed for the American Secretaries of State Project, a collaboration among faculty members at HBS, Harvard Kennedy School, and Harvard Law School designed to extract lessons in... View Details
Keywords: University Collaborations
- 09 Nov 2010
- First Look
First Look: November 9, 2010
each branch of the armed services must make. Army and Marine Corps officers operate in an inherently uncertain environment. They define the mission but then give subordinates the flexibility to adjust to... View Details
Keywords: Sean Silverthorne
- 01 Mar 2012
- News
Get Creative
there is as much creativity and knowledge among your customers as you could ever hope to generate within your own boundaries. Accept the reality that they collectively know more than you do about whatever it is your company makes, that... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
- 05 Jul 2004
- Research & Ideas
Radical Change, Entrepreneurial Opportunity
that insights into these questions can also help entrepreneurial firms understand where opportunity lies and how they can exploit it. Q: Is it fair to say that companies are cognizant of their own technology strengths View Details
- 10 AM – 11 AM EDT, 22 Oct 2015
- Webinars: Trending@HBS
Collective Impact: An Innovative Approach to Improving Public Education
In this webinar, Professor Grossman will describe an innovative approach to improving public education Collective Impact and how you can get involved to help transform public education in the communities you care about. View Details
- 01 Nov 2016
- First Look
First Look - November 1, 2016
respect to designing and maintaining their costing systems, including the need to keep the costing system in line with the business processes of the firm throughout its life... View Details
Keywords: Sean Silverthorne
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
system testing, and system integration testing. Personal Motivation Specialisterne's founder, Thorkil Sonne, launched the company in 2004 following a high-level career in... View Details
- Web
Archival Collections - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School
holdings relating to Georges Doriot include correspondence, reports, speeches, lectures and diaries of Doriot principally associated with the United States Army during and... View Details
- 20 Apr 2016
- Research & Ideas
When CEOs Become Activists
debate about gay rights in Indiana” To investigate, Toffel and Chatterji designed an experiment to gauge whether mentioning Cook’s concerns about the RFRA influenced public support for the law, View Details
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the View Details
- 18 Jun 2001
- Research & Ideas
When In-House Research Isn’t Enough
For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began View Details
Keywords: by Jim Aisner
- 05 Mar 2013
- First Look
First Look: March 5
to Hong Kong. The company was highly successful in Singapore and Hong Kong and then pursued rapid global expansion. Lacking frameworks for deciding upon countries to enter and... View Details
Keywords: Sean Silverthorne