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      • February 2002 (Revised December 2003)
      • Case

      H-E-B Own Brands

      By: V. Kasturi Rangan and Marie Bell
      H-E-B is a $9 billion grocery chain located in Southwest Texas. This case focuses on H-E-B's private label strategy, a product category that accounts for 19% of H-E-B's sales and one that earns gross margins 50% higher than national brands. A leader in its markets,... View Details
      Keywords: Growth and Development; Market Entry and Exit; Supply Chain Management; Private Ownership; Sales; Strategy; Competitive Strategy
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      Rangan, V. Kasturi, and Marie Bell. "H-E-B Own Brands." Harvard Business School Case 502-053, February 2002. (Revised December 2003.)
      • January 2002 (Revised June 2002)
      • Background Note

      A Note on Building and Leading Your Senior Team

      By: Linda A. Hill and Maria Farkas
      As performance demands intensify in fast-moving global markets, more executives are coming to rely on senior teams for strategic and operational assistance. Team building with powerful senior executives presents special challenges, including competition for their boss'... View Details
      Keywords: Talent and Talent Management; Globalized Markets and Industries; Selection and Staffing; Leadership; Management Teams; Operations; Organizational Culture; Rank and Position; Strategy
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      Hill, Linda A., and Maria Farkas. "A Note on Building and Leading Your Senior Team." Harvard Business School Background Note 402-037, January 2002. (Revised June 2002.)
      • December 2001
      • Case

      IntellectExchange, Inc.

      By: James I. Cash Jr. and Janis L Gogan
      A start-up intellect exchange initially offered a public expertise exchange, connecting experts with clients. Now management wonders whether a new, more focused strategy will succeed. View Details
      Keywords: Business Startups; Experience and Expertise; Networks; Business Strategy
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      Cash, James I., Jr., and Janis L Gogan. "IntellectExchange, Inc." Harvard Business School Case 802-113, December 2001.
      • November 2001 (Revised October 2017)
      • Supplement

      Store24 (B): Service Quality and Employee Skills

      By: Frances X. Frei and Dennis Campbell
      Supplements the (A) case. View Details
      Keywords: Customer Satisfaction; Employees; Service Delivery; Retail Industry
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      Frei, Frances X., and Dennis Campbell. "Store24 (B): Service Quality and Employee Skills." Harvard Business School Supplement 602-097, November 2001. (Revised October 2017.)
      • November 2001
      • Case

      Lakeside

      By: Michael A. Wheeler
      This case presents an ethical choice: How should a prospective buyer respond when a homeowner quotes a price that the buyer knows is significantly below market value? The case describes a private transaction in which the prospective seller is fully competent mentally... View Details
      Keywords: Ethics; Price; Negotiation Process; Property; Risk and Uncertainty; Real Estate Industry
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      Wheeler, Michael A. "Lakeside." Harvard Business School Case 902-104, November 2001.
      • October 2001 (Revised December 2001)
      • Case

      EU Takeover Directive

      By: Guhan Subramanian and Michelle Kalka
      The draft 13th Company Law Directive, originally written in the 1980s and first formally proposed in 1990, was intended to harmonize the takeover laws of the member states of the European Union (EU). From its inception, though, this bill was controversial. Nations... View Details
      Keywords: Conflict of Interests; Mergers and Acquisitions; Laws and Statutes; Policy; Problems and Challenges; Cross-Cultural and Cross-Border Issues; Germany; United Kingdom; European Union
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      Subramanian, Guhan, and Michelle Kalka. "EU Takeover Directive." Harvard Business School Case 902-066, October 2001. (Revised December 2001.)
      • October 2001 (Revised March 2002)
      • Case

      Perlegen Sciences

      By: Linda A. Hill and Nicole Tempest
      As a biotech start-up company involved in studying human genomes, Perlegen needed to develop an organization that fostered innovation and teamwork among a group of highly trained professionals from both the science and technology fields. Perlegen's CEO, Brad Margus,... View Details
      Keywords: Innovation Leadership; Groups and Teams; Management Teams; Problems and Challenges; Business Startups; Genetics; Talent and Talent Management; Innovation Strategy; Biotechnology Industry
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      Hill, Linda A., and Nicole Tempest. "Perlegen Sciences." Harvard Business School Case 402-026, October 2001. (Revised March 2002.)
      • October 2001
      • Supplement

      R&R

      By: Howard H. Stevenson and Amy Blitz
      Outlines alternative mechanisms for getting into business. Shows the means by which an experienced entrepreneur can gain control over the necessary resources to lower the fixed costs of business entry. Provides a mechanism for discussing the role of experience,... View Details
      Keywords: Entrepreneurship; Business Startups; Cost; Social and Collaborative Networks; Experience and Expertise
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      Stevenson, Howard H., and Amy Blitz. "R&R." Harvard Business School Video Supplement 802-802, October 2001.
      • October 2001
      • Background Note

      A Note on Team Process

      By: Linda A. Hill and Maria Farkas
      When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details
      Keywords: Competency and Skills; Decision Making; Management; Business Processes; Performance Effectiveness; Performance Efficiency; Groups and Teams; Conflict and Resolution
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      Hill, Linda A., and Maria Farkas. "A Note on Team Process." Harvard Business School Background Note 402-032, October 2001.
      • 2001
      • Chapter

      The Value of 'Been There, Done That' in Innovation

      By: Dorothy A. Leonard and Walter C. Swap
      Keywords: Experience and Expertise; Value
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      Leonard, Dorothy A., and Walter C. Swap. "The Value of 'Been There, Done That' in Innovation." In Leading for Innovation and Organizing for Results, edited by Frances Hesselbein, Marshall Goldsmith, and Iain Somerville, 165–176. San Francisco: Jossey-Bass, 2001.
      • September 2001 (Revised October 2002)
      • Case

      Virgin Group, The: Filling in the Value Gap

      By: Frances X. Frei, Hanna Rodriguez-Farrar and Corey B. Hajim
      Chronicles the successes and failures of the Virgin Group. By examining these examples, students discover attributes of Virgin's overall service concept, which, at its core, competes on quality rather than on price. Students are challenged to consider how Virgin might... View Details
      Keywords: Quality; Competition; Price; Business Conglomerates; Service Operations; Service Delivery; Market Entry and Exit
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      Frei, Frances X., Hanna Rodriguez-Farrar, and Corey B. Hajim. "Virgin Group, The: Filling in the Value Gap." Harvard Business School Case 602-057, September 2001. (Revised October 2002.)
      • 25 Sep 2001
      • Other Presentation

      The Baltic Rim Regional Agenda

      By: Michael E. Porter
      This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "The Microeconomic Foundations of Economic Development," in The Global Competitiveness Report 1998,... View Details
      Keywords: Economics; Growth and Development; Russia
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      Porter, Michael E. "The Baltic Rim Regional Agenda." Baltic Development Forum Summit, St. Petersburg, Russia, September 25, 2001.
      • 2001
      • Other Unpublished Work

      Using Tax Incentives to Compete for Foreign Investment: Are They Worth the Costs?

      By: L. T. Wells Jr., Nancy J. Allen, Jacques Morisset and Neda Pirnia
      Keywords: Taxation; Motivation and Incentives; Foreign Direct Investment; Cost vs Benefits
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      Wells, L. T., Jr., Nancy J. Allen, Jacques Morisset, and Neda Pirnia. "Using Tax Incentives to Compete for Foreign Investment: Are They Worth the Costs?" Foreign Investment Advisory Service Occasional Paper, September 2001.
      • August 2001 (Revised October 2005)
      • Case

      Sony AIBO: The World's First Entertainment Robot

      By: Youngme E. Moon
      The Sony AIBO is the world's first "entertainment" robot. Positioned as a household "companion," the $1,500 AIBO has become a smash hit in Japan, appealing to both the young and the old, including those with little technical expertise. In the United States, the AIBO is... View Details
      Keywords: Experience and Expertise; Entertainment; Innovation Strategy; Leadership; Marketing Strategy; Technology; Technology Industry; Japan; United States
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      Moon, Youngme E. "Sony AIBO: The World's First Entertainment Robot." Harvard Business School Case 502-010, August 2001. (Revised October 2005.)
      • July 2001
      • Teaching Note

      Microsoft: Competing on Talent (A) and (B) TN

      By: Christopher A. Bartlett
      Teaching Note for (9-300-001) and (9-301-135). View Details
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      Bartlett, Christopher A. "Microsoft: Competing on Talent (A) and (B) TN." Harvard Business School Teaching Note 302-010, July 2001.
      • June 2001 (Revised April 2004)
      • Case

      Innovation at Progressive (B): Homeowners Insurance

      By: Frances X. Frei and Hanna Rodriguez-Farrar
      Analyzes whether Progressive, strictly an auto insurer, should enter the home owner's insurance market. The critical decision is whether the competencies that made Progressive succeed in the auto insurance industry can translate to the home owner's insurance industry. View Details
      Keywords: Market Entry and Exit; Insurance Industry
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      Frei, Frances X., and Hanna Rodriguez-Farrar. "Innovation at Progressive (B): Homeowners Insurance." Harvard Business School Case 601-138, June 2001. (Revised April 2004.)
      • June 2001 (Revised May 2002)
      • Case

      Innovation at Progressive (C): Auto Repair

      By: Frances X. Frei and Hanna Rodriguez-Farrar
      Analyzes whether Progressive should enter the auto repair industry. The critical decision is whether the competencies that made Progressive succeed in the auto insurance industry can translate to the auto repair industry. View Details
      Keywords: Market Entry and Exit; Innovation and Invention; Insurance Industry; Service Industry; Auto Industry
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      Frei, Frances X., and Hanna Rodriguez-Farrar. "Innovation at Progressive (C): Auto Repair." Harvard Business School Case 601-139, June 2001. (Revised May 2002.)
      • June 2001
      • Exercise

      Strategic Human Resource Management Applications Exercise

      By: Michael Beer
      Overview of a method for diagnosing and developing an organization's capability to achieve its goals and implement its strategy, with exercises for application. A rewritten version of an earlier exercise. View Details
      Keywords: Competency and Skills; Goals and Objectives; Management Practices and Processes; Organizational Design; Strategy
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      Beer, Michael. "Strategic Human Resource Management Applications Exercise." Harvard Business School Exercise 401-044, June 2001.
      • May 2001
      • Supplement

      Microsoft: Competing on Talent (B)

      By: Christopher A. Bartlett and Meg Glinska
      Supplements the (A) case. View Details
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      Bartlett, Christopher A., and Meg Glinska. "Microsoft: Competing on Talent (B)." Harvard Business School Supplement 301-135, May 2001.
      • May 2001 (Revised January 2003)
      • Case

      Calpine Corporation: The Evolution from Project to Corporate Finance

      By: Benjamin C. Esty and Michael Kane
      In early 1999, Calpine Corp.'s CEO Pete Cartwright adopted an aggressive growth strategy with the goal of increasing the company's aggregate generating capacity from approximately 3,000 to 15,000 megawatts (MW) by 2004. He believed there was a fleeting opportunity to... View Details
      Keywords: Information Technology; Cost of Capital; Project Finance; Adaptation; Profit; Financial Strategy; Corporate Finance; Energy Industry; United States
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      Esty, Benjamin C., and Michael Kane. "Calpine Corporation: The Evolution from Project to Corporate Finance." Harvard Business School Case 201-098, May 2001. (Revised January 2003.)
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