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  • March 2011 (Revised March 2012)
  • Case

Arck Systems

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Compensation and Benefits; Retention; Performance Effectiveness; Salesforce Management; Motivation and Incentives; Software; Information Technology Industry
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  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

forthcoming Journal of International Business Studies Organizational Innovation in the Multinational Enterprise: Internalization Theory and Business History By: da Silva Lopes, Teresa, Mark Casson, and G.... View Details
Keywords: Dina Gerdeman
  • 2024
  • Report

The Eco-Digital EraTM: The Dual Transition to a Sustainable and Digital Economy

By: Suraj Srinivasan, Andy Feinstein, Amol Khadikar, Jiani Zhang, Noémie Lauer, Hiral Shah, Sally Epstein, Jerome Buvat and Vaishnavee Ananth
Since the proliferation of smartphones and social media in the late 2000s, digital has captured an increasingly large portion of the economy. In this Capgemini Research Institute report, The Eco-Digital EraTM: The dual transition to a sustainable and... View Details
Keywords: Technology Adoption; Digital Transformation; Environmental Sustainability; Trends
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  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

February 2018 Journal of Accounting & Economics Bank CEO Materialism: Risk Controls, Culture and Tail Risk By: Bushman, Robert, Robert Davidson, Aiyesha Dey, and Abbie Smith Abstract—We investigate how... View Details
Keywords: Dina Gerdeman
  • July 1990 (Revised October 1999)
  • Case

Nordstrom: Dissension in the Ranks? (A)

By: Robert L. Simons and Hilary Weston
In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions, and government regulators. The case describes the "sales-per-hour" monitoring and compensation system that many... View Details
Keywords: Performance Consistency; Performance Evaluation; Compensation and Benefits; Motivation and Incentives; Labor Unions; Salesforce Management; Retention; Growth and Development; Industrial Products Industry; Utilities Industry
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  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

motivate employees to learn, may only yield performance benefits among those who are already highly engaged and motivated. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55888 In... View Details
Keywords: Dina Gerdeman
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

creating a luxury brand and reconciling several strategic imperatives: the need to build a strong and desirable brand identity, grow the business but also protect the brand integrity View Details
Keywords: Carmen Nobel
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

negative elements by changing norms and work practices to the benefit of individual workers and the organization as a whole. Q: Do you think you'd have found similar results in... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

This is the first of our three-part "Leading in the Digital Era" series. Read parts two and three. "Got a driver’s license? Good! Now, step into this Formula 1 racecar." This was how one executive of a Latin American e-commerce company... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 2011
  • Other Unpublished Work

Functional Centralization and the Division of Labor in Management

By: Julie Wulf, Maria Guadalupe and Hongyi Li
This paper shows that the trend towards flatter hierarchies in large US firms since the mid-80's has been accompanied by increased centralization of activities at the top of the organization. In particular, the number of functional managers (e.g., Chief Financial... View Details
Keywords: Executive Compensation; Management Teams; Organizational Structure; Business Strategy; Diversification; Information Technology; United States
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  • November 1991 (Revised August 2005)
  • Case

Whelan Pharmaceuticals: Tax Factors and Global Site Selection

Whelan Pharmaceuticals, a U.S. company with $3 billion in sales, must decide where to manufacture its newest product. In considering possible sites, both foreign and U.S., the firm must identify and make trade-offs between tax, marketing, and manufacturing factors. View Details
Keywords: Globalized Firms and Management; Geographic Location; Cost vs Benefits; Production; Pharmaceutical Industry; United States
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  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

our planet. This emerging playing field is not well understood, and not everyone who was successful in the past will be able to benefit from this momentous shift. In this book, the authors provide insights,... View Details
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

video. These results suggest a phenomenon of desensitization or habituation of victims to crime exposure. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53446 Lifting the Veil: The Benefits of Cost Transparency By:... View Details
Keywords: Carmen Nobel
  • February 2006
  • Article

Earnings Manipulation, Pension Assumptions, and Managerial Investment Decisions

By: Daniel B. Bergstresser, Mihir A. Desai and Joshua Rauh
Keywords: Profit; Compensation and Benefits; Management; Investment; Decision Making
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  • April 2012
  • Article

Retail Doesn't Cross Borders: Here's Why and What to Do about It

By: Marcel Corstjens and Rajiv Lal
Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and profits today. However, success abroad varies widely, and research shows that it's often tough to... View Details
Keywords: Operations; Growth and Development Strategy; Globalization; Cross-Cultural and Cross-Border Issues; Local Range; Retail Industry
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  • April 2002
  • Article

Perceptions of Equity and the Distribution of Income

By: Julio J. Rotemberg
Keywords: Perception; Equity; Compensation and Benefits
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  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

February 2018 Journal of Public Economics The Impact of a Surprise Donation Ask By: Exley, Christine L., and Ragan Petrie Abstract—Individuals frequently exploit "flexibility" built into decision environments to give less. They... View Details
Keywords: Sean Silverthorne
  • January 2024
  • Supplement

Winning Business at Russell Reynolds

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
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  • August 1975 (Revised July 1983)
  • Case

Lincoln Electric Co.

By: Norman A. Berg
Covers the strategy and management practices of the world's largest manufacturer of welding equipment. Discusses the compensation system and company culture, and the leadership style of management. View Details
Keywords: Construction; Compensation and Benefits; Leadership Style; Business or Company Management; Organizational Culture; Business Strategy; Manufacturing Industry
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  • Web

B2B Sales and Distribution - Course Catalog

hire and manage first line sales managers, define a sales culture and create scalable compensation systems. The go-to-market design module will address how to choose an... View Details