Clinical Supply Chain - Publications - Faculty & Research

01 Dec 2017
News

Case Study: The Doctor Deficit

market for medical services there is almost no risk of being swept by “winner takes all.” Every regional market will have to be sold individually, so there is ample time to build up the business. The real challenge will be getting sufficient View Details

Keywords: April White

July 2009 (Revised January 2014)
Case

Sustainability at Millipore

By: Michael W. Toffel and Katharine Lee

This case describes Millipore Corporation's approach to becoming a more environmentally sustainable company. As he prepared for his quarterly meeting with the CEO, the Director of Sustainability needed to develop positions on several issues. Tactically, he needed to... View Details

Keywords: Investment; Corporate Disclosure; Operations; Corporate Social Responsibility and Impact; Organizational Structure; Natural Environment; Environmental Sustainability; Pollutants

Citation

Educators

Purchase

08 May 2012
First Look

First Look: May 8

clinical psychologists and journal editors, divide a continuous flow of judgments into subsets. College admissions interviewers, for instance, evaluate but a handful of applicants a day. We conjectured that in such situations, individuals... View Details

Keywords: Carmen Nobel

01 Jun 2010
News

MBAs on a Mission

their supply chains in the developing world. I wanted to get involved in that.” During his year as a Leadership Fellow at the WWF, Murphy served as director of enterprise planning and got to know the... View Details

Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Corporate Services; Management; Management, Scientific, and Technical Consulting Services; Professional Services

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

customers." He cites the example of a major hotel chain that asks guests to complete a multiple-question satisfaction survey via their room's TV set during their stay. When one guest answered "extremely dissatisfied" to all... View Details

Keywords: by Jean Ayers

Web

Courses by Title - Course Catalog

2026 Q3Q4 3.0 Strategy for Entrepreneurs Strategy, Entrepreneurial Management Rembrand Koning Spring 2026 Q3Q4 3.0 Supply Chain Management Technology & Operations Management Kris Ferreira Fall 2025 Q1Q2 3.0... View Details

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

National Small Business Association survey. Almost half of the 950 people surveyed said that customer demand was down, and one-third of respondents were experiencing supply chain disruptions. More than half... View Details

Keywords: by Danielle Kost; Service; Food & Beverage

11 Jul 2025
News

Utah Club Dives into Great Salt Lake’s Challenges; Colorado Alumni Talk Defense Over Breakfast

supply chains and exports.” Discussing deglobalization in aerospace and defense in Denver. At the same time, Mobius adds, rapid advances in defense technology and an increase in the flow of venture capital... View Details

Keywords: Margie Kelley

30 Jul 2024
Blog Post

Alumni Career Journey: Rob Self (MBA 2021) – Integrating Climate into Consulting

there has been a corporate shift away from an immediate focus on these topics, at least to some extent because supply chains have been so constrained, and inflation has been high. But if you look at the... View Details

21 Mar 2024
Blog Post

IFC India: Renewable Energy - CleanMax

really a theme throughout the IFC course) was the supply chain dependence on China and associated geopolitical risk. India’s solar industry is currently heavily reliant on Chinese solar modules with... View Details

13 Dec 2016
First Look

December 13, 2016

to exert over the different segments of their production processes. We describe a property-rights model of firm boundary choices along the value chain that generalizes Antràs and Chor (2013). To assess the evidence, we construct... View Details

Keywords: Carmen Nobel

30 Nov 2017
News

Happy Meals (Are Here Again)

she says. For a company the size of McDonald’s, it posed a massive operational challenge. Hurdles included everything from structure—McDonald’s kitchens were designed to operate in two separate “day parts,” breakfast and everything else—to securing global View Details

Keywords: Dan Morrell; photographed by Saverio Truglia

24 Mar 2015
First Look

First Look: March 24

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2575912 Cases & Course Materials Harvard Business School Case 515-011 Muñoz Group: Sustaining Global Vertical Integration Through Innovation Muñoz Group, which supplied supermarket... View Details

Keywords: Sean Silverthorne

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

15 Feb 2000
Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

example of a non-high-tech company we study is H.E. Butt Grocery Company. This is a large, very successful privately held chain in southern Texas that has used technology to combat some of the threats of its competitors, including... View Details

Keywords: by Staff

01 Sep 2006
News

One-on-One with Carter Roberts

these issues, not just because of supply chain or competitive advantage, but because increasingly they also want to be good citizens. And they want to do the right thing while delivering to their... View Details

Keywords: Roger Thompson

12 Mar 2018
Op-Ed

Op-Ed: Why BlackRock CEO Larry Fink Is Not a Socialist

cost-cutting; in fact, cutting infrastructure, supply chain costs, and excess expenses should be done all the time, in good times and bad. This is the approach used by ExxonMobil as it has been one of the... View Details

Keywords: by Bill George; Banking

07 Nov 2005
What Do You Think?

Is Less Becoming More?

Amazon stimulates sales by its listing of thousands of books that would otherwise be out of print, given their meager sales through traditional channels. Internet technology and supply chain efficiencies... View Details

Keywords: by James Heskett; Consumer Products

Article

The Growing Strategic Importance of End-of-Life Product Management

By: Michael W. Toffel

Requiring manufacturers to manage the their products when they become waste is an innovative form of regulation, one that has been adopted by countries in Asia, Europe, and North America on a variety of products that range from vehicles to appliances to batteries.... View Details